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Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth

South Africans are open to AI but still expect access to a person

Juliet Mogorosi

Why keeping your customers is now the smartest growth strategy

Cristelle Snyman

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CANEX WKND 2026 brings Global Africa’s creative economy to Lagos this November

CANEX WKND 2026 brings Global Africa’s creative economy to Lagos this November

Red Flag Media 3 days

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Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

From recognition to real impact: Why digital experience matters more than ever

From recognition to real impact: Why digital experience matters more than ever

18 Sep 2026

When the cost of coping becomes part of the township customer experience

When the cost of coping becomes part of the township customer experience

10 Sep 2026

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Award-winning digital marketing agency puts performance marketing first in South Africa

Oak Ventures Award-winning digital marketing agency puts performance marketing first in South Africa

1 day

AI won't replace accountability. It will make it more valuable.

Bluegrass Digital AI won't replace accountability. It will make it more valuable.

1 day

Africa cannot afford another decade of potential

Dentsu Africa cannot afford another decade of potential

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Kellogg’s launches "One Bowl, Many Memories" to celebrate generations of South African heritage

Miolo Experiences Kellogg’s launches "One Bowl, Many Memories" to celebrate generations of South African heritage

1 day

Shaun Jacobs promoted to deputy editor of Daily Investor

Broad Media Shaun Jacobs promoted to deputy editor of Daily Investor

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Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth

Topco Media Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth

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Outside the brief

The Media Krate Outside the brief

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Will rising WhatsApp costs slow down your marketing

Brazen Labs Will rising WhatsApp costs slow down your marketing

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TDMC wins Bronze Large Agency of the Year at The Mark Awards 2026

TDMC TDMC wins Bronze Large Agency of the Year at The Mark Awards 2026

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Buddy Learning founder Tshaamano Mabuba crowned winner of Jacaranda FM’s Her Perfect Pitch

Jacaranda FM Buddy Learning founder Tshaamano Mabuba crowned winner of Jacaranda FM’s Her Perfect Pitch

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Creativity beyond the work

Machine_Creativity beyond the work

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TikTok's local feed isn't in South Africa yet. That's the head start

Social Places TikTok's local feed isn't in South Africa yet. That's the head start

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More news

Your brand’s credibility is now more valuable than a pretty website

Mkhuseli Vangile 10 Sep 2026

CX report warns 51% of customers don’t even report bad experiences

CX report warns 51% of customers don’t even report bad experiences

Richard Eberlein 7 Sep 2026

Juliet Mogorosi

South Africans are open to AI but still expect access to a person

Juliet Mogorosi, Everlytic 2 Sep 2026

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Game Plan Consulting 2 Sep 2026

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

Telviva 1 Sep 2026

Loyalty is ready for a connected upgrade

Loyalty is ready for a connected upgrade

Tractor Outdoor 27 Aug 2026

Clicks strengthens loyalty push with more frequent cashback and discounts

Clicks strengthens loyalty push with more frequent cashback and discounts

26 Aug 2026

Report reveals retailers face AI visibility risk as shoppers compare deals

Report reveals retailers face AI visibility risk as shoppers compare deals

21 Aug 2026

Game Plan Consulting (GPC): Transforming player data into sustainable growth

Game Plan Consulting (GPC): Transforming player data into sustainable growth

Game Plan Consulting 17 Aug 2026

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

ASK AFRICA 7 Aug 2026

IT: A potentially dangerous blind spot in SA advertising

IT: A potentially dangerous blind spot in SA advertising

Warren Lawrence 23 Jul 2026

Richfield digital experience earns the Mark Awards 2026 shortlisting

Richfield digital experience earns the Mark Awards 2026 shortlisting

So Interactive 16 Jul 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

The Chartered Institute of Customer Management 15 Jul 2026

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Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

(Image source: © 123rf )

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa Summit 29 Jun 2026

WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

25 Jun 2026

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

When the spreadsheet becomes the system: How to stop ERP workarounds at the source

Can!do 22 Jun 2026

Duncan Lewis, CA&S Group CEO

CA&S Group advances digital commerce strategy with investment in TDMC

TDMC 18 Jun 2026

Anthony Chavez has joined LinkedIn as chief product officer. Source: LinkedIn.

LinkedIn names Anthony Chavez CPO for marketing and sales solutions

4 Jun 2026

Managing incentives and competitions the right way

Managing incentives and competitions the right way

Caxton Media 3 Jun 2026

The hidden revenue cost of slow response times

Livespace 2 Jun 2026

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Your customers are unreliable narrators — and your segmentation is built on it

Greg Streatfield 27 May 2026

Tshepo Moila, a partner in market research and insights at technology and management consultancy, iqbusiness. Image supplied

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Tshepo Moila 26 May 2026

The human paradox: The faster AI advances, the more human connection matters

The human paradox: The faster AI advances, the more human connection matters

Charne Munien, Rogerwilco 19 May 2026

On relationships, not results: What an 8.2 Radar survey really reflects

On relationships, not results: What an 8.2 Radar survey really reflects

Daniel Malherbe, Lumico 14 May 2026

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