CRM, CX, UX South Africa

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Women behind the safety: How Rainbow’s QA leaders help nourish the nation

Bridging the gender finance gap in South African entrepreneurship

Work, wages and women: The gender divide persists in pay and senior representation

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Baking media effectiveness into your video marketing strategy

Baking media effectiveness into your video marketing strategy

4 Jul 2025

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New Biz Press Offices

SENTECH has opened a Biz Press Office on Bizcommunity.com!

SENTECH is a South African based digital infrastructure and content delivery company.

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

How to turn channel partners into brand advocatesGordon Wilson

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real valueCEM Africa Summit

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Penquin named among top creative agencies in Africa in Smarties 2024 Business Impact Index

Penquin Penquin named among top creative agencies in Africa in Smarties 2024 Business Impact Index

17 hours

Africa Film Finance Forum unlocks path to $20bn film economy

Africa Film Finance Forum Africa Film Finance Forum unlocks path to $20bn film economy

17 hours

What do women and billboards have in common?

Kena Outdoor What do women and billboards have in common?

18 hours

Primedia Broadcasting introduces Just Jazz: A 24/7 online sanctuary for jazz enthusiasts

Primedia Broadcasting Primedia Broadcasting introduces Just Jazz: A 24/7 online sanctuary for jazz enthusiasts

18 hours

Industry insights: Consumers still aspire, but planning is everything

Vicinity Media Industry insights: Consumers still aspire, but planning is everything

18 hours

MerSeta announced as Official Gold Partner for the Standard Bank Top Women Conference 2025

Topco Media MerSeta announced as Official Gold Partner for the Standard Bank Top Women Conference 2025

19 hours

Kaya 959 launches groundbreaking Kaya Business Club

Kaya 959 Kaya 959 launches groundbreaking Kaya Business Club

19 hours

Work, wages and women: The gender divide persists in pay and senior representation

Pnet Work, wages and women: The gender divide persists in pay and senior representation

15 hours

Women leading with purpose

Joe Public Women leading with purpose

1 day

Recognising excellence in transformation: 2025 Nedbank Oliver Top Empowerment Award winners revealed

Topco Media Recognising excellence in transformation: 2025 Nedbank Oliver Top Empowerment Award winners revealed

1 day

Effie South Africa announces 2025 grand jury in record-breaking entry year

Association for Communication and Advertising Effie South Africa announces 2025 grand jury in record-breaking entry year

1 day

More news

Matt Deitke originally turned down a lesser offer. Source: X.

Meta breaks records with $250m offer to 24-year-old AI prodigy

3 days

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not default

Eldon Bothma and Hayley Blane 31 Jul 2025

The experience paradox: Why better satisfaction scores don't always mean growth

The experience paradox: Why better satisfaction scores don't always mean growth

Nithi Kumar, Kantar 30 Jul 2025

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

CEM Africa Summit 29 Jul 2025

Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewards

Andrew Solomon 24 Jul 2025

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Kantar 23 Jul 2025

Why service matters more than ever: the message from 86% of customers

Why service matters more than ever: the message from 86% of customers

Bruce von Maltitz 21 Jul 2025

How to write emails South Africans want to read (and don’t mark as spam)

How to write emails South Africans want to read (and don’t mark as spam)

Everlytic 18 Jul 2025

Helm ranked among top solutions providers in sub-Saharan Africa

Helm ranked among top solutions providers in sub-Saharan Africa

Helm 17 Jul 2025

Why most loyalty programmes fail to turn customers into lifelong fans

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Karabo Ledwaba 11 Jul 2025

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

9 Jul 2025

The high price of bad CX, and how to avoid paying it

The high price of bad CX, and how to avoid paying it

Ignition CX 8 Jul 2025

Source:

Musk announces changes to ad rules on X

27 Jun 2025

Kunal Badiani, Vice President - Business & Growth at MoEngage for Middle East, Africa and Turkey. Image supplied

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

20 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa 18 Jun 2025

Clients and partners came together for the event.

How Santam and Incubeta shattered growth targets through smart data

Karabo Ledwaba 17 Jun 2025

Sunshinegun's digital team

Sunshinegun expands offering with full-service digital capability

Sunshinegun 6 Jun 2025

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

Transform your business culture through customer experience

Liezel Jonkheid 6 Jun 2025

Author: Jeané van Greunen, chief client officer at Helm

Leading with courage and conviction to shape the future of CX

Jeané van Greunen, Helm 3 Jun 2025

Source:

Temu highlighted at Google I/O 2025

2 Jun 2025

Masego Matlotleng

Sunshinegun awards UX/UI Design scholarship to Masego Matlotleng

Sunshinegun 29 May 2025

All about YOU! Putting YOU in YOUth Month on Biz!

All about YOU! Putting YOU in YOUth Month on Biz!

Bizcommunity.com 20 May 2025

7 benefits of customer reviews and how to get more

7 benefits of customer reviews and how to get more

Domains.co.za 7 May 2025

Ocean Basket’s first burger? Head of food, Alet Kilchenmann, serves up menu innovation

Danette Breitenbach 6 May 2025

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