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Epic Outdoor unlocks the final piece of the funnel with national Shell Retail Network

Epic Outdoor Epic Outdoor unlocks the final piece of the funnel with national Shell Retail Network

23 Feb 2026

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Features added vs loyalty encouraged: The real power of technology in channel incentives

Features added vs loyalty encouraged: The real power of technology in channel incentivesGordon Wilson, Achievement Awards Group

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MediaHeads 360 strengthens leadership to accelerate client growth

MediaHeads 360 MediaHeads 360 strengthens leadership to accelerate client growth

11 hours

Digitalising community media: Strategic partnerships for sustainable transformation

Media Development and Diversity Agency Digitalising community media: Strategic partnerships for sustainable transformation

16 hours

Truecaller Ads Platform now directly available to advertisers in South Africa and Kenya via 365 Digital

365 Digital Truecaller Ads Platform now directly available to advertisers in South Africa and Kenya via 365 Digital

1 day

Spot OFM’s YellO Fleet to stand a chance to win big!

OFM Radio Spot OFM’s YellO Fleet to stand a chance to win big!

1 day

Backslash unveils 2026 Edges report: Culture is searching for Proof of Human

TBWA Backslash unveils 2026 Edges report: Culture is searching for Proof of Human

1 day

Kantar appoints Ndeye Diagne as chief strategy and transformation officer, MEA & Türkiye

Kantar Kantar appoints Ndeye Diagne as chief strategy and transformation officer, MEA & Türkiye

1 day

Jacaranda FM Jacaranda FM unveils brand-new state-of-the-art studio

1 day

Melanie Campbell

Hoorah Digital From global brand architect to managing partner: Melanie Campbell accelerates Hoorah

1 day

Cape Union Mart and Offernet turn real-time weather into revenue

Offernet Cape Union Mart and Offernet turn real-time weather into revenue

1 day

Joe Public voted Most Balanced Creative Agency of the Decade

Joe Public Joe Public voted Most Balanced Creative Agency of the Decade

1 day

Manaka Havas named communications partner to Airports Company SA

Havas Johannesburg Manaka Havas named communications partner to Airports Company SA

1 day

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Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Avatar appoints MD, promotes from within

10 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 10 Feb 2026

Preparing for the change that a digital transformation project triggers

Preparing for the change that a digital transformation project triggers

Can!do 9 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

South Africa’s Gugu Mthembu, the chief marketing officer for Telkom, has been named Cannes jury president for Creative Business Transformation (Image source: © Forbes Africa )

#CannesLions2026 | Gugu Mthembu named jury president

4 Feb 2026

Dentsu SSA doubles down on business transformation with key appointments

Dentsu SSA doubles down on business transformation with key appointments

Dentsu 3 Feb 2026

So Interactive launches Richfield’s future-ready platform

So Interactive launches Richfield’s future-ready platform

So Interactive 30 Jan 2026

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

Tom Kaneshige 22 Jan 2026

The future of CX: Why trust and empathy will drive consumer loyalty

The future of CX: Why trust and empathy will drive consumer loyalty

Liezel Jonkheid 22 Jan 2026

#BizTrends2026 | Scopen President, Cesar Vacchiano: Less is more

#BizTrends2026 | Scopen President, Cesar Vacchiano: Less is more

Cesar Vacchiano 21 Jan 2026

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Bruce von Maltitz 21 Jan 2026

Publicis Groupe’s chief strategy & integration officer, Jonty Fisher says get ready for a much more synthetic world (Image supplied)

#BizTrends2026 | Publicis Groupe’s Jonty Fisher: A much more synthetic world

Jonty Fisher 20 Jan 2026

Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

Mike Saunders, CEO of Digitlab explains the findings of the third annual State of Digital Survey (Image supplied)

It’s a golden age of business data - or is it?

Mike Saunders 10 Dec 2025

Riaz Galant

The ROI of customer loyalty: why retention eats acquisition for breakfast

Riaz Galant, Achievement Awards Group 8 Dec 2025

Image supplied

Why great CX isn't about more channels, but smarter integration

24 Nov 2025

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

Michelle Geere, AdBot 21 Nov 2025

Confidence: The key differentiator for banking brands

12 Nov 2025

Liezel Jonkheid, Director and Founder of the Consumer Psychology Lab. Image supplied

How resolving issues can turn first-time buyers into loyal customers

Liezel Jonkheid 12 Nov 2025

In the final RAPT BizTrendsTV episode of the year, we turn the tables on trends, as host (Left) Bronwyn Williams moves from host to guest, interviewed by Bizcommunity editor, (Right) Danette Breitenbach (Image composite by Ruth Cooper © Bizcommunity)

RAPT BizTrendsTV | The Headline Act: Turning the tables

11 Nov 2025

NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

CEM Africa Summit 10 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Brave Group 6 Nov 2025

Senior UX designer Bongani Mdluli at Helm.

Inclusive CX is South Africa’s untapped growth opportunity

Bongani Mdluli, Helm 29 Oct 2025

Process intelligence: The brain behind modern ERP ecosystems

Process intelligence: The brain behind modern ERP ecosystems

Can!do 21 Oct 2025

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

SA consumer is rebalancing under money-related stress

15 Oct 2025

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