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Everlytic Insights

WhatsApp support is getting more expensive, but not for everyone

Wilene van Greunen

Top Women 2026 Closes: Systems, not just successes, must be redesigned for women-led growth

South Africans are open to AI but still expect access to a person

Juliet Mogorosi

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Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

Primedia Out-of-Home Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

2 days

You bring the expertise. lookn connects your business with real customer needs

You bring the expertise. lookn connects your business with real customer needs

Lookn.World 2 Nov 2026

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Pick n Pay lets shoppers spend online refunds in-store with new Wallet feature

Dischem Ceo Rui Morais

Dis-Chem’s Better Rewards programme supports 8% revenue growth

30 Oct 2026

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

30 Oct 2026

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Relevant news and trusted collaborations

Algoa FM Relevant news and trusted collaborations

1 day

Digital Marketing Conference 2026: Cape Town, 11–12 Nov 2026 | Pretoria, 3 Dec 2026

Cadek Media Digital Marketing Conference 2026: Cape Town, 11–12 Nov 2026 | Pretoria, 3 Dec 2026

1 day

Tomato sauce, tamatie sous or ketchup? Heinz and Tractor take the great SA debate to the streets

Tractor Outdoor Tomato sauce, tamatie sous or ketchup? Heinz and Tractor take the great SA debate to the streets

1 day

Afda Represents South African Creative Education at CILECT 2026 in Dublin

Afda Afda Represents South African Creative Education at CILECT 2026 in Dublin

1 day

Effie College announces 2026 Nedbank Challenge winners

Association for Communication and Advertising Effie College announces 2026 Nedbank Challenge winners

1 day

When trust is harder to find, Coronation asks who has earned yours

Ogilvy South Africa When trust is harder to find, Coronation asks who has earned yours

1 day

Hot 102.7FM sweeps Best of Joburg and Ekurhuleni Radio Awards

HOT 102.7FM Hot 102.7FM sweeps Best of Joburg and Ekurhuleni Radio Awards

2 days

An appetite for local authority

Caxton Media An appetite for local authority

2 days

The fear we invented: Why creativity and technology were never enemies

Accenture Song The fear we invented: Why creativity and technology were never enemies

2 days

Africa’s noise could hold the next big business idea

Omnicom Advertising South Africa Africa’s noise could hold the next big business idea

2 days

Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

Primedia Out-of-Home Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

2 days

From Tuesday chopping to Tuesday approvals: Building a more accountable OOH industry

Kena Outdoor From Tuesday chopping to Tuesday approvals: Building a more accountable OOH industry

3 days

More news

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

Hellopeter 28 Oct 2026

Eliminating the 'Toggle Tax': How CRM integration transforms your customer experience

Eliminating the 'Toggle Tax': How CRM integration transforms your customer experience

Martie de Beer, Telviva 21 Oct 2026

SA’s online retail growth depends on trust and consumer confidence

SA’s online retail growth depends on trust and consumer confidence

14 Oct 2026

#BlackFriday2026: Why customer service could matter as much as the discount

#BlackFriday2026: Why customer service could matter as much as the discount

9 Oct 2026

CEM Africa Awards 2026 set to recognise Africa’s leading CX talent and innovation

CEM Africa Awards 2026 set to recognise Africa’s leading CX talent and innovation

CEM Africa Summit 29 Sep 2026

Why successful CMS migrations require more than technology

Why successful CMS migrations require more than technology

Bluegrass Digital 28 Sep 2026

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

23 Sep 2026

From recognition to real impact: Why digital experience matters more than ever

From recognition to real impact: Why digital experience matters more than ever

So Interactive 18 Sep 2026

Your brand’s credibility is now more valuable than a pretty website

Mkhuseli Vangile 10 Sep 2026

When the cost of coping becomes part of the township customer experience

When the cost of coping becomes part of the township customer experience

Rogerwilco 10 Sep 2026

CX report warns 51% of customers don’t even report bad experiences

CX report warns 51% of customers don’t even report bad experiences

Richard Eberlein 7 Sep 2026

Juliet Mogorosi

South Africans are open to AI but still expect access to a person

Juliet Mogorosi, Everlytic 2 Sep 2026

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Game Plan Consulting 2 Sep 2026

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

Telviva 1 Sep 2026

Loyalty is ready for a connected upgrade

Loyalty is ready for a connected upgrade

Tractor Outdoor 27 Aug 2026

Bongiwe Ntuli, Clicks Group Executive: Retail. Image supplied

Clicks strengthens loyalty push with more frequent cashback and discounts

26 Aug 2026

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Report reveals retailers face AI visibility risk as shoppers compare deals

21 Aug 2026

Shanta Segabon

Game Plan Consulting (GPC): Transforming player data into sustainable growth

Game Plan Consulting 17 Aug 2026

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

ASK AFRICA 7 Aug 2026

Warren Lawrence, Head of Group IT at the Up&Up Group, says the view that IT in advertising is a cost centre is out of date (Image supplied)

IT: A potentially dangerous blind spot in SA advertising

Warren Lawrence 23 Jul 2026

Richfield digital experience earns the Mark Awards 2026 shortlisting

Richfield digital experience earns the Mark Awards 2026 shortlisting

So Interactive 16 Jul 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

The Chartered Institute of Customer Management 15 Jul 2026

Source:

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

(Image source: © 123rf )

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CEM Africa Summit 29 Jun 2026

WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

25 Jun 2026

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