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You are your own competition - Gugu Ndebele, executive director of Owlag

Shan Radcliffe

Career advice from the women at Pnet: What they wish they knew then, what they know now

Celebrating the women who are driving change in local communities

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The Lead Creative: Unpacking Cannes 2025 with Xolisa Dyeshana and Saf Sindhi

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

The winners at Ask Africa 2025 Orange Index presentation for the telecommunications sector (Image supplied)

In telco “good enough” is not good enough

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Mihlali Nyandeni: Moving with curiosity and storytelling in OOH

Kena Outdoor Mihlali Nyandeni: Moving with curiosity and storytelling in OOH

15 hours

Partnerships in the spotlight as Everlytic celebrates 15 years

Everlytic Partnerships in the spotlight as Everlytic celebrates 15 years

15 hours

The value of taking it personally

eatbigfish The value of taking it personally

16 hours

MANGO-OMC Cycle for Change campaign sets a high standard for purpose-led brand investment

16 hours

Johannesburg welcomes 8th edition of Africa's largest AI trade event and conference

Tishala Communications Johannesburg welcomes 8th edition of Africa's largest AI trade event and conference

1 day

Primedia pays tribute to EWN’s Tshidi Madia

Primedia Broadcasting Primedia pays tribute to EWN’s Tshidi Madia

1 day

The women behind the glass

JNPR The women behind the glass

1 day

Penquin celebrates 25 years of strategic brilliance and creative impact

Penquin Penquin celebrates 25 years of strategic brilliance and creative impact

1 day

A filmmaker’s drive to innovate and empower the creative industry with MultiChoice

MultiChoice A filmmaker’s drive to innovate and empower the creative industry with MultiChoice

1 day

Afda Alumna Muneera Sallies Wins at National Arts and Culture Awards

Afda Afda Alumna Muneera Sallies Wins at National Arts and Culture Awards

1 day

Celebrating women who lead – and 3 years of Movie Room on DStv

The Rooms Network Celebrating women who lead – and 3 years of Movie Room on DStv

2 days

AfriGIS recognised as a core contributor to GeoServer

AfriGIS AfriGIS recognised as a core contributor to GeoServer

2 days

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The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

Rogerwilco 20 Aug 2025

The missing link between AI and great CX

The missing link between AI and great CX

Bruce von Maltitz 19 Aug 2025

The 7th edition of the South African Customer Experience Report has been released (Image supplied)

SA CX Report: The rise of Bothism

Danette Breitenbach 12 Aug 2025

How to turn channel partners into brand advocates

Gordon Wilson 8 Aug 2025

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CEM Africa Summit 7 Aug 2025

Matt Deitke originally turned down a lesser offer. Source: X.

Meta breaks records with $250m offer to 24-year-old AI prodigy

5 Aug 2025

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not default

Eldon Bothma and Hayley Blane 31 Jul 2025

The experience paradox: Why better satisfaction scores don't always mean growth

The experience paradox: Why better satisfaction scores don't always mean growth

Nithi Kumar, Kantar 30 Jul 2025

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

CEM Africa Summit 29 Jul 2025

Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewards

Andrew Solomon 24 Jul 2025

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Kantar 23 Jul 2025

Why service matters more than ever: the message from 86% of customers

Why service matters more than ever: the message from 86% of customers

Bruce von Maltitz 21 Jul 2025

How to write emails South Africans want to read (and don’t mark as spam)

How to write emails South Africans want to read (and don’t mark as spam)

Everlytic 18 Jul 2025

Stef Adonis, head of marketing at Helm

Helm ranked among top solutions providers in sub-Saharan Africa

Helm 17 Jul 2025

Riaz Galant, commercial director at Achievement Awards Group. Image supplied

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

Nazareen Ebrahim is one of the speakers at the summit. Source: Supplied.

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Karabo Ledwaba 11 Jul 2025

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

9 Jul 2025

The high price of bad CX, and how to avoid paying it

The high price of bad CX, and how to avoid paying it

Ignition CX 8 Jul 2025

Source:

Musk announces changes to ad rules on X

27 Jun 2025

Kunal Badiani, Vice President - Business & Growth at MoEngage for Middle East, Africa and Turkey. Image supplied

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

20 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa 18 Jun 2025

Clients and partners came together for the event.

How Santam and Incubeta shattered growth targets through smart data

Karabo Ledwaba 17 Jun 2025

Sunshinegun's digital team

Sunshinegun expands offering with full-service digital capability

Sunshinegun 6 Jun 2025

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

Transform your business culture through customer experience

Liezel Jonkheid 6 Jun 2025

Author: Jeané van Greunen, chief client officer at Helm

Leading with courage and conviction to shape the future of CX

Jeané van Greunen, Helm 3 Jun 2025

Source:

Temu highlighted at Google I/O 2025

2 Jun 2025

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