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Momentum Financial Planning has opened a Biz Press Offices on!

Momentum Financial Planning's professional financial advisers understand the challenges ordinary South Africans face. Therefore they show up to positively impact every client's journey to success, because they care.

Company News
How to boost business leads in a digital environment

Encouraging a steady stream of high-quality new business leads will always be a priority for organisations, whether you're in retail or real estate...

By James Bayhack 10 hours ago

In the as-a-Service economy, subscription without service just won't fly

If we think about the past year in business, the subscription and as-a-Service (aaS) economy has to be at the top of the trend lists...

By Daniel Teixeira 1 day ago

Good customer retention tactics translate to brand loyalty and profitability for SMEs

There is a good reason why the saying goes "first impressions last" and this is particularly important for small businesses...

19 Jul 2021

Don't become obsolete. Look to your CMO to remain relevant

Relevance is central to commercial success, but it is not as simplistic as it sounds, and requires a strategic marketing mindset within the strategy of the business...

Issued by Wits Business School 19 Jul 2021

A chatbot won't solve all your problems

We've got bots to the left of us, intelligent assistants to the right, and here we are - stuck in the middle with a bold statement: A chatbot won't solve all your problems...

Issued by Praekelt 19 Jul 2021

Sidestep the embolism, deliver true customer service

Despite companies investing in technology to make customer service an easier experience, there is still a gap between the company in question and good service...

By Wynand Smit 15 Jul 2021

To build resilient customer relationships post-pandemic, invest in experience

In a post-pandemic world, every company must pivot to a digital-first customer engagement model to survive...

By Robin Fisher 15 Jul 2021

How payment solutions are revolutionising WhatsApp and enhancing CX

The modern customer expects the process of engaging with a brand to be simple and easy...

By Shaun van Rooyen 14 Jul 2021

A single view of all communications channels is crucial to retain and grow the customer base

Telviva Omni brings formerly disparate channels back together and glues them into a seamless, single view, whether it is voice, web chat, WhatsApp or email...

By Rob Lith, Issued by Telviva 12 Jul 2021

Your customers don't want to talk to a human, help them help themselves

Counter to the tired comedy tropes about customers wishing they could "just speak to an actual human being", most people would actually rather solve queries and problems themselves...

By Ryan Falkenberg 9 Jul 2021

Hyper-personalisation in retail. Are we there yet?

Imagine walking into your favourite fashion store, and instead of finding racks of clothing filled with items you have no interest in, the items that appeal to you are on display in front of you. Curated just for you...

By Rob Noble 9 Jul 2021

Social media as a critical customer service tool

Social media has become a critical tool in effective customer experience and communication, here's why...

By Elzane Dougall 8 Jul 2021

Why 'doing good' is a business priority

Whilst businesses are 'rebuilding' to rise from the ashes of Covid-19, it presents the perfect opportunity to 'rebuild for good'...

By Marion-Rose Banks 7 Jul 2021

Media sector next in line to receive Covid-19 vaccines

The South African National Editors' Forum (Sanef) welcomes the government's decision to follow through on its promise to prioritise journalists in the country's vaccine rollout programme...

29 Jun 2021

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