CRM, CX, UX Press Office News

Basa board nominations now open

Basa board nominations now openBusiness and Arts South Africa

Disney Princess Let’s Party launches this August

Disney Princess Let’s Party launches this AugustThe Walt Disney Company Africa

What South Africa’s fast food choices reveal about brand loyalty, value and visibilityRogerwilco

#VoicesofChange | Hellopeter launches Women’s Month campaign in fight against GBVF

#VoicesofChange | Hellopeter launches Women’s Month campaign in fight against GBVFHellopeter

Douglas resident cracks open The Volt!

Douglas resident cracks open The Volt!OFM Radio

Entries now open for the 2026 Product of the Year South Africa Awards

Entries now open for the 2026 Product of the Year South Africa AwardsProduct of the Year South Africa

From interns to future industry leaders

From interns to future industry leadersMultiChoice

Driving attention and sustainability through media

Driving attention and sustainability through mediaDentsu

The experience paradox: Why better satisfaction scores don't always mean growth

Marketing & MediaThe experience paradox: Why better satisfaction scores don't always mean growth

Nithi Kumar, Kantar 30 Jul 2025

How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

Marketing & MediaHow CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation

CEM Africa Summit 29 Jul 2025

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Marketing & MediaRevolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Kantar 23 Jul 2025

How to write emails South Africans want to read (and don’t mark as spam)

Marketing & MediaHow to write emails South Africans want to read (and don’t mark as spam)

Everlytic 18 Jul 2025

Helm ranked among top solutions providers in sub-Saharan Africa

Marketing & MediaHelm ranked among top solutions providers in sub-Saharan Africa

Helm 17 Jul 2025

The high price of bad CX, and how to avoid paying it

Marketing & MediaThe high price of bad CX, and how to avoid paying it

Ignition CX 8 Jul 2025

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