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#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa last week, Lauren King, executive: e-commerce and web services at Edcon, shared her understanding of customer experience (CX)...

By Lauren Hartzenberg 20 hours ago

Liberty Radio Awards announces finalists
Liberty Radio Awards announces finalists

The 2019 Liberty Radio Awards has announced its finalists for the awards competition...

18 hours ago

Lisbon Effectiveness Awards announces finalists
Lisbon Effectiveness Awards announces finalists

The Lisbon Effectiveness Awards has announced the release of the shortlist...

15 hours ago

Survey shows that new media structures are being embraced by industry
Survey shows that new media structures are being embraced by industry

Kuper Research has conducted a survey amongst individuals in the media and advertising industry to determine and measure perceptions of the new JIC's vs Saarf, and to determine whether new media research is meeting the needs of users and to ascertain what changes can be made to improve its usefulness...

16 hours ago

Anja Cavanagh from Focal Points.
Why machine learning is the most important media analysis trend for 2019

Anja Cavanagh from Focal Points elaborates on the importance of media analysis, the state of the industry and talks us through a few trends she predicts for 2019 and beyond...

By Juanita Pienaar 17 hours ago

#SeamlessSA: Stay woke and grow your business
#SeamlessSA: Stay woke and grow your business

You don't have to shy away from using your social awareness or 'wokeness' to grow your business. In fact, it might do better if you do...

By Maroefah Smith 18 hours ago

Image ©
If you keep doing that you will go blind

"TV is dead. Have you seen that new John Lewis ad. Pretty cool..."

By Damon Stapleton 19 hours ago

De Lange says, “"I'm not great at selfies but look, I have a t-shirt from Rob van Vuuren's 'What What' show."
#BehindtheSelfie with... Phil de Lange

This week we go behind the selfie with Phil de Lange, comedian and radio producer at Smile 90.4FM, ahead of his one-man show, The Phil Spectrum, at the Baxter Theatre on Friday, 22 March...

By Leigh Andrews 20 hours ago

The need to construct an online strategy for the future
The need to construct an online strategy for the future

In the FMCG market, South Africa has added 100,000 new traditional trade and modern trade stores to its retail universe over the last 20 years...

By Arihant Jain 22 hours ago

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#eco19: Why brands need to create emotional experiences for Generation CX

The eCommerce Africa conference kicked off at CTICC on 19 March with a keynote session by Chantel Botha, founder of BrandLove, titled: 'More than a feeling, on why CX is the #1 competitive differentiator'. Here's what you missed...

By Leigh Andrews 1 day ago

#HumanRightsDay: The human cost of journalism globally
#HumanRightsDay: The human cost of journalism globally

The Committee to Protect Journalists releases 'The Last Column' book to highlight the human cost of journalism around the globe. The book features the final articles and photographs of fallen journalists...

1 day ago

Robyn de Villiers, chairman and CEO of BCW Africa and the champion of WPP Stella locally.
WPP launches senior female leadership programme in South Africa

WPP held its first WPP Stella event in South Africa, as part of the company's commitment to developing its female leaders...

1 day ago

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 1 day ago

Screen grab from the ad.
#OrchidsandOnions: Take a bow, McDonald's

And the Onion goes to... Chicken Licken, for its bullying tactics towards a vegan eatery...

By Brendan Seery 1 day ago

The 5 soft skills that will help you become an outstanding video producer
The 5 soft skills that will help you become an outstanding video producer

The producer role is one of the most sought-after in the video industry. It is simultaneously challenging and rewarding, bringing with it both enormous respect and a huge responsibility...

By Jamie Field 1 day ago

Pictured above (right) is Dr Nobuhle Judy Dlamini, winner of the Comair Outstanding Woman in Business Award and the overall Platinum Award for the evening, with Njabulo Sithole (left), Member of the Comair Board of Directors.
2019 Black Business Quarterly (BBQ) Awards: Winners announced

The 2019 Black Business Quarterly (BBQ) Awards, held at Emperor's Palace on Friday, 15 March 2019, celebrated the champions of transformation of the South African economy...

1 day ago

Cybersecurity tips for app development companies
Cybersecurity tips for app development companies

App development companies that wish to make a name for themselves are in the process of studying every possible sector....

By Harnil Oza 1 day ago

#StartupStory: Getting to the core of Algorithm Agency
#StartupStory: Getting to the core of Algorithm Agency

In today's world, almost everything we interact with online has an algorithm at its core. Algorithm Agency takes its name from the core principle that drives all search marketing...

By Evan-Lee Courie 1 day ago

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Nigerian entrepreneur Ink Eze knows how to grow an online community: her wedding community Bella Naija Weddings has over three million followers on Instagram...

By Maroefah Smith 1 day ago

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 2 days ago

Louis Vuitton pulls Michael Jackson-inspired clothing in the wake of Leaving Neverland
Louis Vuitton pulls Michael Jackson-inspired clothing in the wake of Leaving Neverland

Louis Vuitton is pulling Michael Jackson-inspired items from its autumn/winter 2019 menswear collection, as controversy mounts following the release of the HBO documentary Leaving Neverland...

2 days ago

Image source: Gallo/Getty.
Why news outlets should think twice about republishing the New Zealand mosque shooter's livestream

In an appalling example of the latest technology, the gunman reportedly livestreamed his killings on Facebook. Amplifying the spread of this kind of material can be harmful...

By Colleen Murrell 2 days ago

Sheraton marks guest experience transformation with new logo design
Sheraton marks guest experience transformation with new logo design

Marriott International's Sheraton Hotels & Resorts has unveiled a new logo paying homage to its past, depicting its vision for the future. The new design will appear across all collateral and websites from April 2019...

2 days ago

Andrew Robertson, president and CEO BBDO Worldwide.
Best of the Best Warc Rankings for 2019 revealed

Warc has released the results of its first-ever 'Best of the Best' global index of excellence, to showcase the best all-round agencies and brands by aggregating results from across all three recently released Warc Rankings - Creative 100, Effective 100 and Media 100...

2 days ago

As seen in the Kantar AdReaction Getting Gender Right webinar.
#FairnessFirst: Get gender right in advertising by sidestepping stereotypes

The Kantar insight division's Duncan Southgate, global brand director of media and Jane Ostler, global head of media, recently presented a global webinar session in headline findings from their latest AdReaction study on the challenges of gender-progressive marketing and getting gender right in advertising. Here's what you missed...

By Leigh Andrews 3 days ago

#OneShow2019: Jeremy Craigen's judging pick of the day
#OneShow2019: Jeremy Craigen's judging pick of the day

"DNA Discounts" struck a chord with Global CCO of Innocean Worldwide and One Show 2019 Film judge Jeremy Craigen, who selected it as his pick of the day...

15 Mar 2019

#PoY2019: South Africa's favourite consumer products revealed
#PoY2019: South Africa's favourite consumer products revealed

South Africa's most innovative consumer products have been recognised in the 11th annual Product of the Year awards...

15 Mar 2019

Radio: You don't care about your listeners
Radio: You don't care about your listeners

Chris Jordan writes about the highlights of asking this important question: does your radio station care about the listeners...

By Chris Jordan 15 Mar 2019

Eight names recommended for SABC board
Eight names recommended for SABC board

Parliament's Portfolio Committee on Communications has adopted a final report that recommends eight candidates to fill the SABC board...

15 Mar 2019

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