CRM and direct agency, Arc South Africa has announced that, over the past two months, it has won two significant clients, Sunglass Hut and Cape Consumers. 16 Jul 2015
Bespoke direct marketing agency, Demographica, has been appointed as the CRM and direct marketing agency for MINI South Africa following an industry-wide competitive pitch process. 22 Apr 2015
Bespoke direct marketing agency, Demographica, has been appointed as the CRM and direct marketing agency for BMW South Africa following an industry-wide competitive pitch process.
The Demographica team will work closely with BMW South Africa's client retention management (CRM) team as well as the marketing department, intrinsically looking after both customer loyalty and customer acquisition. 22 Apr 2015
Eskom has renewed the contract for Dashboard Marketing Intelligence to handle its customer care feedback. 31 Jul 2013
Congratulations to the whole team of Jerome Slinger Business Consulting (JSBC) for securing the outsourcing contract for a massive accounting firm from the United Kingdom. 5 May 2009
The Fearless Executive will work hand in hand with Cell C to enhance the Cell C customer experience across a variety of key customer contact points. 3 Jun 2008
Distell, South Africa's premier producer and marketer of fine wines, spirits and ready to drinks (RTDs), has appointed Liquorice Africa as its CRM and digital agency. 11 Oct 2006
Global leader in the professional haircare market, Goldwell, has awarded the contract for the organisation of its customer 'Jetset Incentive Trip to Phuket' to Stephanie Moss Solutions. 9 Jul 2006
As the outsourcing call centre boom hits the globe, European countries are looking not just beyond their borders, but also over the high seas for inexpensive yet effective call centre agents and companies. 11 Apr 2005
Leading South African Consumer knowledge consultancy Strategis Consulting has been appointed by DataFlux Corporation (an international data management solution provider and a subsidiary of SAS), as a local representative of the world's dominant solution to correct and control enterprise data. 6 Dec 2004
KowaBunga! Technologies will spearhead the new Dial Direct Affiliate program in SA
18 Jan 2004The Admiral Group, one of the biggest suppliers of vehicle insurance direct to the UK public, has just joined the rapidly growing client list of the Dialogue Group, the contact service centre with management offices in London, Seattle, Cape Town and Johannesburg. 5 Nov 2003
Japan Tobacco International has appointed a consortium comprising The Tipping Point, Produce and Striata (formerly Emailco) to manage its Camel CRM efforts following a seven-way pitch.
CEO of The Tipping Point, Nici Stathacopoulos, explained: "An ad-ban environment, such as that facing cigarette marketing in South Africa, requires a radical departure from conventional marketing; yet it has provided us with the opportunity to prove that CRM and experiential marketing efforts can be the best tools for communicating the brand message, and growing market share." 13 Jul 2003
South AfricaMarketing & MediaMarketing & MediaCRM, CX, UX