‘If you don’t like dark roast, this isn’t the coffee for you’: How exclusionary ads can win over the right customersJaclyn L. Tanenbaum and Karen Anne Wallach
Eskom renews Dashboard customer care feedback contract 31 Jul 201331 Jul 2013 WhatsappPrintPDFXLinked-inFacebookMore sharing optionsEskom has renewed the contract for Dashboard Marketing Intelligence to handle its customer care feedback. It tracks service experience across multiple service channels, including walk-in centres, call centres and via Eskom's digital channels.