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Your customers know when you’re faking it

Cristelle Snyman

Why relevance, not reach, is the real driver of email performance

Cristelle Snyman

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EBM Group has opened a Biz Press Office on Bizcommunity.com!

EBM is a purpose-driven brand and retail marketing company built around one clear philosophy: Be Unsame.

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The human paradox: The faster AI advances, the more human connection matters

The human paradox: The faster AI advances, the more human connection mattersCharne Munien, Rogerwilco

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On relationships, not results: What an 8.2 Radar survey really reflects

On relationships, not results: What an 8.2 Radar survey really reflects

Daniel Malherbe, Lumico 14 May 2026

The MMA South Africa Next! Conference 2026 will look at where marketers should focus their efforts to drive real growth and deliver measurable impact (Image supplied)

MMA South Africa Next! Conference 2026: Driving growth in modern marketing

12 May 2026

The MRF's latest Maps data cover the full 2025 calendar year and shows that on-demand streaming penetration averaged 21% annually (Image source: © 123rf )

Maps provides 5 year record of consumer behaviour

7 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

In the Spend Trend Report 2026, 75% of respondents engage in sports betting in some shape or form (Image source: @ Carte Blanche )

#BizTrends | Spend Trend 2026 Part 2: Consumers adopt value-seeking spending strategies

Danette Breitenbach 7 May 2026

How Lumico and Lava Lamp Lab built a high-impact website for the Tygerberg Hospital Children’s Hospital

How Lumico and Lava Lamp Lab built a high-impact website for the Tygerberg Hospital Children’s Hospital

Lumico 24 Apr 2026

Your dashboard is talking. Is anyone listening?

Your dashboard is talking. Is anyone listening?

Can!do 24 Apr 2026

hubspot

SA's leading HubSpot partner, MO Agency ranks 16th globally for HubSpot sold and implemented

Luke Marthinusen, MO Agency 23 Apr 2026

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Lifestyle Rewards 17 Apr 2026

Communication integration and automation

Communication integration and automation

Celerity.chat 14 Apr 2026

Bizcommunity repositions for the future

Bizcommunity repositions for the future

Bizcommunity.com 1 Apr 2026

Bridging the CIO and CFO divide: How South African business can approve AI with confidence

Bridging the CIO and CFO divide: How South African business can approve AI with confidence

Helm 1 Apr 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Africa is not just chatting; it is closing deals

Africa is not just chatting; it is closing deals

Megan du Toit, Dentsu 26 Mar 2026

The 'experience economy' has arrived as consumers' expectations shift

The 'experience economy' has arrived as consumers' expectations shift

Adheesh Ori 25 Mar 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

Google Maps is changing how people discover businesses. What multi-location brands need to do now

Google Maps is changing how people discover businesses. What multi-location brands need to do now

Social Places 20 Mar 2026

African Loyalty Awards spotlight customer-centric brands

African Loyalty Awards spotlight customer-centric brands

19 Mar 2026

Is the foundation of South Africa's digital consumer universe truly secure?

Is the foundation of South Africa's digital consumer universe truly secure?

12 Mar 2026

Innovation in incentives and loyalty

Innovation in incentives and loyalty

Andrew Solomon, Achievement Awards Group 12 Mar 2026

Kero partners with Dotgo

Kero partners with Dotgo

Celerity.chat 4 Mar 2026

Neglecting customer experience is stunting small business growth

Neglecting customer experience is stunting small business growth

Liezel Jonkheid 2 Mar 2026

Features added vs loyalty encouraged: The real power of technology in channel incentives

Features added vs loyalty encouraged: The real power of technology in channel incentives

Gordon Wilson, Achievement Awards Group 26 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Avatar appoints MD, promotes from within

10 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 2026 confirms latest headline sponsors

Converge Africa 10 Feb 2026

Preparing for the change that a digital transformation project triggers

Preparing for the change that a digital transformation project triggers

Can!do 9 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

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