Subscribe & Follow
Advertise your job vacancies
Trending
Jobs
- Human Resources Manager Durban
- Visitor Experience Consultant Cape Town
- Customer Service (UK Company) Work from Home Work From Home
Etiquette - a vital component of the hospitality industry
Learning how to deal with different types of people, their individual needs and expectations, can be a challenge for those working in the hospitality industry. However, it remains a vital component to perform your job to the best of your ability.
"Our main focus is on hospitality, and although the market in the US is somewhat different to that in South Africa, we always try our best to prepare our recruits on the 'dos and don'ts' of what is generally accepted in the industry," says Charlotte Quenet-Meintjes, general manager of Workaway International in South Africa.
Quenet-Meintjes shares some important insight into the industry's best practice and has listed some top etiquette and behavioural tips that all staff should employ to ensure success:
