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Preparing the 21-century general manager for Africa's growing hospitality industry
Preparing the 21-century general manager for Africa's growing hospitality industry

We chat with Jan van der Putten, Vice President of Africa & Indian Ocean at Hilton Worldwide about the role of the 21st-century general manager and ways in which hotel owners can better equip these employees to maximise their performance for an optimal guest experience...

By Robin Fredericks 19 hours ago

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#OrchidsandOnions: Great ad, splendid timing

SA Tourism: An antidote to all the bitterness, anger and defeatism; slack PR company sent a Happy New Year wish - on 31 January. Irritating...

By Brendan Seery 1 day ago

4 trends that will disrupt the status quo of corporate travel
4 trends that will disrupt the status quo of corporate travel

Oz Desai, General Manager Corporate Traveller, shares his views on how the next decade will challenge the status quo of corporate travel in South Africa...

By Oz Desai 10 Feb 2020

#OrchidsandOnions: 'Are you kidding me?'
#OrchidsandOnions: 'Are you kidding me?'

Positive: Admitting to and rectifying mistakes can promote a brand. Negative: An Onion for SA Tourism and its PR and communications general manager...

By Brendan Seery 4 Feb 2020

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Tourism trends for 2020: Africa to dominate the landscape

When it comes to growth relating to where travellers want to spend their holidays in 2020 and beyond, Africa will remain the world's top performer...

By Guy Stehlik 27 Jan 2020

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Personalising the unique traveller experience through AI

The greater the pool of data, the more potential it has for valuable business insights, particularly in industries like travel where the spotlight is increasingly shining on personalisation...

By Adrian Roodt 24 Jan 2020

#BizTrends2020: 2020's top 7 travel trends and predictions
#BizTrends2020: 2020's top 7 travel trends and predictions

Trends in travel and tourism, much like trends in other sectors, tend to come and go. Different destinations and experiences enjoy their moment in the sun before a new trend catches on. For 2020, however, we see more subtle changes in the way travellers are thinking, and it might just change how we travel forever...

By Teresa Richardson 23 Jan 2020

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What does the future hold for the retail travel industry?

Jenna Berndt sits down with Sue Garrett, general manager of marketing and product at Flight Centre Travel Group, to talk about what the next 25 years will look like for the retail travel trade in South Africa...

By Jenna Berndt 22 Jan 2020

#BizTrends2020: Travel forecast for intra-Africa travel in 2020 - Spotlight on Mozambique
#BizTrends2020: Travel forecast for intra-Africa travel in 2020 - Spotlight on Mozambique

Intra-Africa travel should be a priority for every African. While visas remain a challenge for many travellers and destinations, the good news is that air accessibility is improving - although in many cases those flights are still much too expensive...

By Natalie Tenzer Silva 21 Jan 2020

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#BizTrends2020: Trends that will shape travel experiences in 2020

Several trends highlight that customers are moving towards self-service options, with 61% of travellers in South Africa surveyed preferring to hear about travel disruption via digital communications...

By Adrian Roodt 16 Jan 2020

Winning ads featured in this week's Orchids and Onions column...
#OrchidsandOnions: 1 Stop gets it spot on

Winners: SAB's 'How about none for the road?' ad hits the mark, too. Aussie ad for sperm donation, 'All hands on d*ck', stands out, but would be banned here...

By Brendan Seery 14 Jan 2020

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#BizTrends2020: Waste management in the hospitality sector in 2020

Effective waste management is a universal problem that affects us all. It's the one factor we, in the hospitality industry, can collectively prevent from worsening during 2020...

By Sharmila Ragunanan 13 Jan 2020

#BizTrends2020: Managing human-digital relationships in the hospitality education sector
#BizTrends2020: Managing human-digital relationships in the hospitality education sector

Trends disrupting and evolving industry dynamics create opportunities for new players on the market, new business models, and new kinds of travel experiences...

By Vera Schneider 10 Jan 2020

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South Africans should work together to make the country a destination of choice

The tourism sector is one that has managed to demonstrate great resilience despite a less than favourable economic climate...

By Jerry Mabena 9 Jan 2020

What to do in a motor vehicle accident? Stay calm!
What to do in a motor vehicle accident? Stay calm!

Getting involved in a motor vehicle accident is a daunting and unpleasant experience. But what should you do if you have been involved?

By Naresh Maharaj 7 Jan 2020

#BizTrends2020: Data dive - 3 areas of focus for digital companies
#BizTrends2020: Data dive - 3 areas of focus for digital companies

When applied correctly and ethically, data is a powerful resource in how businesses target and personalise customer interactions in the digital age...

By Odette Faling 7 Jan 2020

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#BizTrends2020: The future of the travel agent profession

Digital has changed the face of travel, both making it easier for consumers to plan their own travel experiences and lowering the barriers of entry to the hospitality industry through apps such as Airbnb and Uber. The travel agent, the traditional middleman, has therefore been squeezed from both sides...

By Olivier Hannaert 6 Jan 2020

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#BizTrends2020: A weak economic outlook for South Africa won't stifle business travel demand

The economic growth forecast for South Africa remains uncertain with weak investor sentiment and lingering policy uncertainty...

By Oz Desai 6 Jan 2020

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#BizTrends2020: SA wine industry shifting gears

The South African wine industry is entering a new phase of repositioning, consolidation and reinvestment. Although challenges such as climate change, shifts in production and demand and financial pressures are expected to continue into 2020, it has led to the industry becoming more streamlined, focused and adaptable...

By Rico Basson 6 Jan 2020

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#BizTrends2020: 5 South African tourism trends to watch in 2020

Many global megatrends, that will have an impact on the South African tourism industry, have already been identified. These include the rising importance of technology and the Fourth Industrial Revolution, flight shaming and the rise of carbon-neutral trips and the rise of Bleisure...

By Martin Jansen van Vuuren 6 Jan 2020

New concept restaurant Pilcrow and Cleaver opens in the Cape Town CBD
New concept restaurant Pilcrow and Cleaver opens in the Cape Town CBD

An intriguing name and an intriguing concept. Say hello to the new Cape Town CBD restaurant Pilcrow and Cleaver! Brought to you by chef Judi Fourie, Pilcrow and Cleaver has forgone service staff and tipping and put the diner in direct contact with the chefs...

By Ruth Cooper 18 Dec 2019

Load shedding and its effect on SA's tourism industry
Load shedding and its effect on SA's tourism industry

Enver Duminy, CEO of CapeTownTourism comments on the effect of load shedding on South Africa's tourism industry...

By Enver Duminy 12 Dec 2019

Tintswalo Atlantic, a magical getaway by the seashore
Tintswalo Atlantic, a magical getaway by the seashore

If you have ever wondered what magic feels like, you wouldn't have to wonder any longer once you visit the picturesque Tintswalo Atlantic, situated in Hout Bay, along Chapman's Peak Drive...

By Robin Fredericks 9 Dec 2019

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Radisson RED targets millennial mindset

According to financial services company UBS, millennials could be worth $24tn by 2020. To capitalise on how this growing market will impact the hotel industry, Radisson RED plans to expand its offering and further develop its brand...

By Eugene Yiga 2 Dec 2019

ONOMO Hotels - worth the stay
ONOMO Hotels - worth the stay

From the moment you step into the lobby at any of the three The Signature Lux Hotel by ONOMO in Cape Town, you'll want to whip out your phone and start going crazy with the camera...

By Evan-Lee Courie 26 Nov 2019

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#EntrepreneurMonth: Local website OverHere is redefining the way people travel

As South Africans plan for their December holidays, they can rely on new features in a completely free-to-use website developed by a Pretoria-based entrepreneur, Leon Schnell, founder of OverHere.co.za...

By Robin Fredericks 25 Nov 2019

#EntrepreneurMonth: How AI startup ask-jean is disrupting the SA wine tech industry
#EntrepreneurMonth: How AI startup ask-jean is disrupting the SA wine tech industry

It's not always easy to know what wine to pair or purchase when you're planning an occasion with friends or when you're in a store having to make a selection. Ask-jean, a voluntary data hub has come along to simplify the decision-making process, with the wine consumer in mind...

By Robin Fredericks 25 Nov 2019

#EntrepreneurMonth: Enter the holiday paradise of Treedom Villas and Vardos
#EntrepreneurMonth: Enter the holiday paradise of Treedom Villas and Vardos

Fueled by her experience with people, travel and culture as a chef, African tour guide and VIP Events Director, Debbie Nortje created Treedom Villas and Vardos...

By Evan-Lee Courie 21 Nov 2019

Have your year-end pick-me-up at Stonehill River Lodge
Have your year-end pick-me-up at Stonehill River Lodge

If you're the first one to put your hand up when it comes to needing a little extra self-love, you'll discover plenty of it during your stay at Stonehill River Lodge...

By Chelsey Hale 20 Nov 2019

Celebrating SA's culinary rock stars at the 2019 Eat Out Awards
Celebrating SA's culinary rock stars at the 2019 Eat Out Awards

The 21st annual Eat Out Mercedes-Benz Restaurant Awards recently took place at the GrandWest Grand Arena in Cape Town...

By Eugene Yiga 20 Nov 2019

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