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RAPT BizTrendsTV: 54 Magazine's Phindile Khoza: African culture on the global stage

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How Lumico and Lava Lamp Lab built a high-impact website for the Tygerberg Hospital Children’s Hospital

How Lumico and Lava Lamp Lab built a high-impact website for the Tygerberg Hospital Children’s HospitalLumico

Your dashboard is talking. Is anyone listening?

Your dashboard is talking. Is anyone listening?Can!do

hubspot

SA's leading HubSpot partner, MO Agency ranks 16th globally for HubSpot sold and implementedLuke Marthinusen, MO Agency

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

SA’s largest multi-partner rewards programme rebrands as Lifestyle RewardsLifestyle Rewards

Your dashboard is talking. Is anyone listening?

Your dashboard is talking. Is anyone listening?

1 day

hubspot

SA's leading HubSpot partner, MO Agency ranks 16th globally for HubSpot sold and implemented

By Luke Marthinusen 2 days

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Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

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The ROI of customer loyalty: why retention eats acquisition for breakfast

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The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

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Confidence: The key differentiator for banking brands

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How resolving issues can turn first-time buyers into loyal customers

How resolving issues can turn first-time buyers into loyal customers

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In the final RAPT BizTrendsTV episode of the year, we turn the tables on trends, as host (Left) Bronwyn Williams moves from host to guest, interviewed by Bizcommunity editor, (Right) Danette Breitenbach (Image composite by Ruth Cooper © Bizcommunity)

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NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

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CEM Africa Summit 10 Nov 2025

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Loyalty crisis: South Africans switching brands faster than ever

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Inclusive CX is South Africa’s untapped growth opportunity

Inclusive CX is South Africa’s untapped growth opportunity

Bongani Mdluli, Helm 29 Oct 2025

Process intelligence: The brain behind modern ERP ecosystems

Process intelligence: The brain behind modern ERP ecosystems

Can!do 21 Oct 2025

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

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Source: © 123rf Murray Hamilton, content director, VML South Africa tackles the “should design inform copy or should copy inform design?”debate

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How Wonga transformed customer engagement and boosted customer acquisition with Braze

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1st for Women wins Best in Service at the Ask Africa Orange Index Awards

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South African digital banking users call for smarter, more personalised experiences

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2025 township consumer trends: Price-conscious, local-first, social-driven

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Loyalty programmes are transforming into lifestyle ecosystems

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CEM Africa heads to Johannesburg on 20 November 2025

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CEM Africa Summit 18 Sep 2025

Source: © 123rf The Broadcast Research Council of South Africa has appointed GfK (an NIQ company) to design and deploy the country’s new total video measurement service

BRC announces continuity with GfK appointment as Nielsen exits SA

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Source: © 123rf Customer expectations are rising fast. They expect real-time answers on the channels they already use every day. In South Africa, that channel is WhatsApp

How and why WhatsApp is SA's biggest CX opportunity

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FNB eBucks dominates South African Loyalty Awards 2025

FNB eBucks dominates South African Loyalty Awards 2025

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Tribeca PR's managing partner Davina Malan shares seven ways to build loyalty and keep clients with you for the long term (Image supplied)

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CEM Africa 2025: The continent’s CX powerhouse raises the bar

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CEM Africa Summit 4 Sep 2025

The winners at Ask Africa 2025 Orange Index presentation for the telecommunications sector (Image supplied)

In telco “good enough” is not good enough

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The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

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