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VML Birdwatching at the Loeries | Episode 5: Building a country's brand

Danette Breitenbach

VML Birdwatching at The Loeries | Episode 4: The real meaning of creativity

Danette Breitenbach

VML Birdwatching at The Loeries | Episode 3: More than an awards show

Danette Breitenbach

#Loeries2025 Night 1 | All the winners

VML Birdwatching at The Loeries | Episode 2: Katherine Madley on the state of retail

Danette Breitenbach

IMC Confrerence

#NedbankIMC2025 | Dr Gillian Hammah's 7 steps to integrating AI in your business

Karabo Ledwaba

Brands are showing up, consumers expect them to

Danette Breitenbach

Build for the long-term, responsibly

Danette Breitenbach

BizTrendsTV

RAPT BizTrendsTV: Nicole Adriaans: The future workplace

The Lead Creative

The Lead Creative: Unpacking Cannes 2025 with Xolisa Dyeshana and Saf Sindhi

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Primedia triumphs at SAPOA 2025 Property Development Awards, securing prestigious refurbishment honour

Primedia Broadcasting Primedia triumphs at SAPOA 2025 Property Development Awards, securing prestigious refurbishment honour

2 days

Why media agencies still matter and why talent, not tech, will determine media’s future (part 4)

Ebony+Ivory Why media agencies still matter and why talent, not tech, will determine media’s future (part 4)

6 Oct 2025

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Township shoppers go strategic: 2025 CX Report reveals shifting loyalties

Township shoppers go strategic: 2025 CX Report reveals shifting loyaltiesRogerwilco

How Wonga transformed customer engagement and boosted customer acquisition with Braze

How Wonga transformed customer engagement and boosted customer acquisition with BrazeYOUKNOW Technologies

South African digital banking users call for smarter, more personalised experiences

South African digital banking users call for smarter, more personalised experiencesHuman8

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How innovative payment solutions are shaping South Africa’s retail sector

How innovative payment solutions are shaping South Africa’s retail sector

Shaun Holley & Rory Bosman 30 Sep 2024

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

1Africa Consulting 23 Sep 2024

Inaugural South Africa Customer Experience Awards launches, calls for entries

Inaugural South Africa Customer Experience Awards launches, calls for entries

12 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

How customer reviews are shaping e-commerce: Join Rogerwilco’s free webinar

Rogerwilco 9 Sep 2024

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

2024 Customer Experience Report: Key insights on SA businesses and consumer interactions

Rogerwilco 3 Sep 2024

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Ask Afrika 29 Aug 2024

Source: © 123rf While AI, customer behavioural data, and the Internet of Things (IoT) can personalise customer interactions, they also pose significant security risks

Safeguard and grow brand trust through a strong CMO-CISO partnership

26 Aug 2024

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Ask Afrika 23 Aug 2024

Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

3 ways to combat AI-generated fake content and build brand trust

Charlie Stewart 19 Aug 2024

Why over 350 organisations share their news via a Biz Press Office

Why over 350 organisations share their news via a Biz Press Office

Bizcommunity.com 19 Aug 2024

#CEMAfrica2024: A triumph in CX innovation

#CEMAfrica2024: A triumph in CX innovation

14 Aug 2024

Breathe life into customer journey mapping and optimise the moments that matter

Breathe life into customer journey mapping and optimise the moments that matter

Martie De Beer 12 Aug 2024

Speedy problem resolution, the biggest driver of CX quality

Speedy problem resolution, the biggest driver of CX quality

Semaphore Communications 7 Aug 2024

South Africans are choosing to wine and dine earlier in the evening

South Africans are choosing to wine and dine earlier in the evening

31 Jul 2024

Source: © 123rf Peer reviews continue to gain momentum as a key source of information when making purchase decisions

Part 2: Peer reviews more important for purchase decisions than company information

31 Jul 2024

Social Places introduce local pages and Bing integration

Social Places introduce local pages and Bing integration

Social Places 31 Jul 2024

Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

Part 1: South African Customer Experience Report - The giant disconnect

30 Jul 2024

6 strategies TDMC considers to build customer loyalty

6 strategies TDMC considers to build customer loyalty

TDMC 30 Jul 2024

NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform

NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform

NielsenIQ 25 Jul 2024

Source:

How rapid technological progress is transforming the IP property landscape

24 Jul 2024

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar’s Mzansi Consumer Barometer. Part 2

Kantar 11 Jul 2024

Pictured: Saajid Hoosen. Image supplied.

#BehindtheSelfie: Saajid Hoosen, marketing manager at Michelin SA

Aa-isha Hassiem 5 Jul 2024

Website "not so" best practices: unpopular opinion by a UX guru

Website "not so" best practices: unpopular opinion by a UX guru

Wetpaint Advertising 3 Jul 2024

Location Bank’s subdomain store locator supercharges ranking

Location Bank’s subdomain store locator supercharges ranking

Location Bank 28 Jun 2024

The last awards were awarded at Cannes on Friday, 21 June

#Cannes2024: Final Grande Prix and Lions

Danette Breitenbach 23 Jun 2024

How to handle customer complaints

How to handle customer complaints

21 Jun 2024

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Customer Experience Africa Awards return for 2nd Edition

Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

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