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Africa’s youth are rising - and they’re taking the energy transition with them

We are the generation we’ve been waiting for - Ino-Biodiesel’s Mahlatse Mamaila

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#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Hertex HAUS reopens reimagined Bellville Showroom

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

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How are you talking to your customers during lockdown?

Cindy Kidger 7 Apr 2020

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The age of exponential proportion of digital marketing - how to capitalise on CX and UX

Rirhandzu Shingwenyana 6 Apr 2020

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CX from a millennial perspective

Pieter De Villiers 2 Apr 2020

Covid-19: Could remote working help retail re-evaluate its agenda?

Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

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Brands and retailers have not yet closed the gap between consumer insight and shopper action - report

1 Apr 2020

How SA consumer behaviour is changing in the Covid-19 world

How SA consumer behaviour is changing in the Covid-19 world

Kantar 1 Apr 2020

Customer experience in a time of uncertainty

Customer experience in a time of uncertainty

Barbara Cador, Kantar 31 Mar 2020

The shot in the arm that global business actually needed

The shot in the arm that global business actually needed

Eshmael Mpabanga 27 Mar 2020

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Digital content is meaningless without unique experiences

Darren Johnston 23 Mar 2020

Capitalising on recession

Capitalising on recession

Ian Rheeder 23 Mar 2020

How to compete, stand out and succeed in an ultra-competitive uncertain and complicated world

How to compete, stand out and succeed in an ultra-competitive uncertain and complicated world

The Focus Group 23 Mar 2020

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Experience design thinking: Using tourists, fish and maps [Part 2]

Simon de Haast 16 Mar 2020

Chatbots to facilitate $142bn of consumer retail spend by 2024

Chatbots to facilitate $142bn of consumer retail spend by 2024

12 Mar 2020

Amasa Ignite Forum 18 March 2020 - Customer experience trends in the digital era

Amasa Ignite Forum 18 March 2020 - Customer experience trends in the digital era

AMASA 12 Mar 2020

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Digital maturity is vital to profit growth: Here's why

Catherine Murray 10 Mar 2020

5 insights on millennials that retailers need to know

5 insights on millennials that retailers need to know

10 Mar 2020

The path to digital revolution for businesses in SA

The path to digital revolution for businesses in SA

Evan-Lee Courie 9 Mar 2020

How to compete, stand out and succeed in an ultracompetitive, uncertain and complicated world

How to compete, stand out and succeed in an ultracompetitive, uncertain and complicated world

The Focus Group 9 Mar 2020

Top CX trends for CIOs to watch

Top CX trends for CIOs to watch

5 Mar 2020

Is SA's G&T lifestyle trend keeping the soft drinks market flowing?

Is SA's G&T lifestyle trend keeping the soft drinks market flowing?

Insight Survey 2 Mar 2020

Using AI in your marketing approach

Using AI in your marketing approach

Adriaan Gouws 28 Feb 2020

Perennial mindset. Image via Gallo/Getty.

#FairnessFirst: How to end office ageism with a perennial mindset

Leigh Andrews 24 Feb 2020

Employee experience is vital to good CX: here's why

Employee experience is vital to good CX: here's why

Ross Sibbald 17 Feb 2020

Embrace self-service to improve customer experience

Embrace self-service to improve customer experience

Wynand Smit 17 Feb 2020

How many abandoned online accounts do you have?

How many abandoned online accounts do you have?

Riaan Badenhorst 14 Feb 2020

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Lessons from the second last Blockbuster in the world

Damon Stapleton 12 Feb 2020

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Using design thinking to improve the travel customer experience

Babajide Olowookere 12 Feb 2020

Cromhout titles this: “I hate taking selfies, can you tell?”

#BehindtheSelfie with... Amanda Cromhout, founder and CEO of Truth Customer Leadership

Leigh Andrews 12 Feb 2020

SA's 2Engage plans for further growth in Africa and abroad

SA's 2Engage plans for further growth in Africa and abroad

12 Feb 2020

The rising case of populism and its impact on brands

The rising case of populism and its impact on brands

Nonye Mpho Omotola 11 Feb 2020

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