CRM, CX, UX News

#YouthMonth

Africa’s youth are rising - and they’re taking the energy transition with them

We are the generation we’ve been waiting for - Ino-Biodiesel’s Mahlatse Mamaila

Maroefah Smith

Knorrox gives a bull: A purpose-led movement rooted in strength, nutrition and community

SPONSORED BY:

More #YouthMonth

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

Promoted

MacBook Pro 14-inch M4 + Adobe: A new era for creatives starts now

MacBook Pro 14-inch M4 + Adobe: A new era for creatives starts now

1 day

Advertise your job vacancies

Jobs

Customer Service Johannesburg
Account Executive Cape Town
Chief of Staff Cape Town

More jobs Submit a job Open account

Multimedia

All Galleries Audios Videos

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Hertex HAUS reopens reimagined Bellville Showroom

#See: Hertex HAUS reopens reimagined Bellville Showroom

RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

RAPT BizTrendsTV: Musa Kalenga - How agentic AI is revolutioning business

PROMOTED

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovationCEM Africa

Clients and partners came together for the event.

How Santam and Incubeta shattered growth targets through smart dataKarabo Ledwaba

More news

Image source: Gallo/Getty Images.

CX will drive business in 2020

Paul McIntyre 7 Feb 2020

Fresh examples of customer experience innovation

Fresh examples of customer experience innovation

Dentsu 6 Feb 2020

Brent Haumann CXO, Striata

Consider your customers in your digital transformation strategy

Brent Haumann 6 Feb 2020

Can AI play a leading role in SA consumer market research?

Can AI play a leading role in SA consumer market research?

Caitlin Bauristhene, KLA 6 Feb 2020

Image source: Gallo/Getty Images.

The war for the digital customer moves to the first mile as voice interfaces begin to mature

Richard Mullins 5 Feb 2020

Innervation acquires loyalty business from Tritech Media

Innervation acquires loyalty business from Tritech Media

4 Feb 2020

How to build a great customer experience: Cape Town business workshop

How to build a great customer experience: Cape Town business workshop

React Customer Research 4 Feb 2020

#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

Clare Matthes 3 Feb 2020

The case for loyalty programmes

The case for loyalty programmes

3 Feb 2020

The revival of CRM

The revival of CRM

Dentsu 3 Feb 2020

Image source: Gallo/Getty Images.

Prepare for 7 digital marketing megatrends in 2020

Ashleigh Wainstein 30 Jan 2020

Connecting with customers on the ground is not dead

Connecting with customers on the ground is not dead

27 Jan 2020

Odette van der Haar, managing director of Publicis.

#BizTrends2020: Imagine the impossible

Odette van der Haar 24 Jan 2020

Customer experience trumps product and price in 2020

Customer experience trumps product and price in 2020

23 Jan 2020

Key findings from the SA Annual Online Review Survey 2020

Key findings from the SA Annual Online Review Survey 2020

Social Places 22 Jan 2020

Image source: .

Two SA companies among Stevie Awards finalists for Sales and Customer Service

17 Jan 2020

Call for comments on guidelines to develop PoPI Codes of Conduct

Call for comments on guidelines to develop PoPI Codes of Conduct

16 Jan 2020

Winning ads featured in this week's Orchids and Onions column...

#OrchidsandOnions: 1 Stop gets it spot on

Brendan Seery 14 Jan 2020

Image source: Gallo/Getty Images.

Businesses will have to fight for survival in 2020 [report]

14 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Semona Pillay 9 Jan 2020

#BizTrends2020: Deepen SA's online retail growth trend

#BizTrends2020: Deepen SA's online retail growth trend

Kirsten Dewar 8 Jan 2020

#BizTrends2020: Creativity in a data lead world

#BizTrends2020: Creativity in a data lead world

Quanita Salie 8 Jan 2020

CX and the accelerating pace of change

CX and the accelerating pace of change

Mark Molenaar, Kantar 8 Jan 2020

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

Mia Morkel 7 Jan 2020

Dion Chang, founder of Flux Trends.

#BizTrends2020: The politics of rage; the quest for middle ground

Dion Chang 6 Jan 2020

#BizTrends2020: Don't wait for customers, create them

#BizTrends2020: Don't wait for customers, create them

Bogosi Motshegwa 6 Jan 2020

Global trendspotter, Marian Salzman.

#BizTrends2020: Trends for the near future

marian salzman 6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

#BizTrends2020: Africa's double-edged consumer demand

Ailsa Wingfield 6 Jan 2020

Image source: Getty/Gallo Images.

The real value of paid search and tracking the consumer journey

Michael King 27 Dec 2019

Image source: Gallo/Getty Images.

Here's what consumers want from customer communication in 2020

Brent Haumann 23 Dec 2019

Let's do Biz