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Brent Haumann

Chief Experience Officer (CXO) at Striata
Location:South Africa

Profile

Brent Haumann is the Chief Experience Officer (CXO) at Striata. He started with the company in 2005 as a Project Manager and went on to head up Platform Development for over 10 years. Prior to Striata, Haumann managed large software implementations for Educos and Deloittes.

His current position includes leading Striata's South Africa and African regions.

Haumann is a member of Striata's global Executive Committee.
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Consider your customers in your digital transformation strategy

Most organisations understand the need for digital transformation, with many spending fortunes on investments in digital technologies...

By Brent Haumann 6 Feb 2020

Here's what consumers want from customer communication in 2020

It's now well-established that customer communication is vital to the success of any business. But it can only play that role if it meets the wants and needs of the consumers receiving it...

By Brent Haumann 23 Dec 2019

Why data is more important than ever to customer experience

In today's world, the margin between businesses that thrive and those that merely survive is growing increasingly narrow...

By Brent Haumann 6 Nov 2019

Chatbots are the future of customer communications

Two technologies that are set to have a particularly big impact on customer communication going forward are chatbots and machine learning...

By Brent Haumann 20 Sep 2018

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