Brent Haumann

Chief Experience Officer (CXO) at Striata
Location:South Africa

Profile

Brent Haumann is the Chief Experience Officer (CXO) at Striata. He started with the company in 2005 as a Project Manager and went on to head up Platform Development for over 10 years. Prior to Striata, Haumann managed large software implementations for Educos and Deloittes.

His current position includes leading Striata's South Africa and African regions.

Haumann is a member of Striata's global Executive Committee.
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Why data is more important than ever to customer experience

In today's world, the margin between businesses that thrive and those that merely survive is growing increasingly narrow...

By Brent Haumann 6 Nov 2019

Chatbots are the future of customer communications

Two technologies that are set to have a particularly big impact on customer communication going forward are chatbots and machine learning...

By Brent Haumann 20 Sep 2018

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