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World PR Day

PR is the voice that shapes the scene

The importance of PR in shaping societal narratives

PR is built on trust and consistency

Evan-Lee Courie

Novus Group's Joe Hamman on earned media as a critical driver of digital visibility

Joe Hamman

Building bridges in a world that needs it more than ever

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

How to write emails South Africans want to read (and don’t mark as spam)

How to write emails South Africans want to read (and don’t mark as spam)Everlytic

Helm ranked among top solutions providers in sub-Saharan Africa

Helm ranked among top solutions providers in sub-Saharan AfricaHelm

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#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

Mia Morkel 7 Jan 2020

Dion Chang, founder of Flux Trends.

#BizTrends2020: The politics of rage; the quest for middle ground

Dion Chang 6 Jan 2020

#BizTrends2020: Don't wait for customers, create them

#BizTrends2020: Don't wait for customers, create them

Bogosi Motshegwa 6 Jan 2020

Global trendspotter, Marian Salzman.

#BizTrends2020: Trends for the near future

marian salzman 6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

#BizTrends2020: Africa's double-edged consumer demand

Ailsa Wingfield 6 Jan 2020

Image source: Getty/Gallo Images.

The real value of paid search and tracking the consumer journey

Michael King 27 Dec 2019

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Here's what consumers want from customer communication in 2020

Brent Haumann 23 Dec 2019

Create better content in 2020

Create better content in 2020

Dentsu 20 Dec 2019

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Up close and personal: Why personalisation is the new holy grail of marketing

Jason Liebenberg 20 Dec 2019

The Best of Biz: Marketing & Media 2019

#BestofBiz 2019: Marketing & Media

17 Dec 2019

Image source: Gallo/Getty Images.

Welcome to a new customer experience world

Paul McIntyre 13 Dec 2019

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Securing your brand is a C-suite challenge

Paula Sartini 13 Dec 2019

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2020: Building the emotive link between customers and our brands

Alan Radmall 12 Dec 2019

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Brands with a privacy-first culture tend to be governed by ethics [report]

10 Dec 2019

Customers can now contact Makro directly via WhatsApp

Customers can now contact Makro directly via WhatsApp

5 Dec 2019

Using data analytics and CRM to drive customer centricity and win loyalty

Using data analytics and CRM to drive customer centricity and win loyalty

Jessica Tennant 3 Dec 2019

Clicks announces Engen as new fuel rewards partner

Clicks announces Engen as new fuel rewards partner

2 Dec 2019

Neo Mashigo, chief creative officer of M&C Saatchi Abel, announced as the FM AdFocus industry leader 2019. Image credit: M&C Saatchi Abel.

#FMAdFocus2019: Creativity holds keys to exciting solutions for old problems

Neo Mashigo 28 Nov 2019

As seen at Ask Afrika's Aha Moments roadshow.

#AskAfrikaAhaMoment: Don't force every engagement into an experience...

Leigh Andrews 22 Nov 2019

#AskAfrikaAhaMoment: The brand loyalty shift explained

Leigh Andrews 21 Nov 2019

Stop telling customers that you care

Stop telling customers that you care

Chris Moerdyk 19 Nov 2019

Image credit: You X Ventures on Unsplash.

Gearing for growth with online reviews

Ashleigh Wainstein, Social Places 18 Nov 2019

Machine_'s Sarah Browning-de Villiers and Sanlam's Francois Uys.

6 reasons why client-agency relationships fail

Sarah Browning-de Villiers 18 Nov 2019

Machine celebrates Sanlam Reality's win at inaugural Loyalty Awards South Africa

Machine celebrates Sanlam Reality's win at inaugural Loyalty Awards South Africa

Machine_ 18 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Leigh Andrews 15 Nov 2019

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#FutureFit Yourself: Lessons from nasty service with a nice smile

Carmen Murray 14 Nov 2019

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SA-csi ranking reveals low-cost, local airlines lead customer satisfaction

14 Nov 2019

3 ways a Biz Office can "hothouse" company culture

3 ways a Biz Office can "hothouse" company culture

Bizcommunity.com 13 Nov 2019

Image credit: Austin Distel on Unsplash.

We need to like you: Why client-agency relationships matter

Herman Degener 13 Nov 2019

Sales is everyone's business

Sales is everyone's business

icandi CQ 12 Nov 2019

Let's do Biz