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Your customers know when you’re faking it

Cristelle Snyman

Why relevance, not reach, is the real driver of email performance

Cristelle Snyman

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Cape Town Business Summit & Expo 2026 set to welcome thousands of entrepreneurs to the CTICC!

Cape Town Business Summit & Expo 2026 set to welcome thousands of entrepreneurs to the CTICC!

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New Biz Press Offices

EBM Group has opened a Biz Press Office on Bizcommunity.com!

EBM is a purpose-driven brand and retail marketing company built around one clear philosophy: Be Unsame.

View EBM Group's Biz Press Office

New appointments

Sanlam Investments Multi-Manager appoints René Basson as head of marketing

Boundless appoints Fran Luckin as global co-chief creative officer

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NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buyNielsenIQ

Safrea releases its freelance media industry 2026 Rates Report

Safrea releases its freelance media industry 2026 Rates ReportSafrea

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Warc identifies 8 blockers to advertising effectiveness

Eddy Cue. Spurce: Apple.

#CannesLions2026 | Apple’s Eddy Cue is Entertainment Person of the Year

The Marketing + Media Alliance (MMA) Smarties South African winners for 2026 were announced last night. Picture: Ogilvy was awarded Best in Show for Audi TikTok Test Drive (Image supplied)

MMA Smarties South Africa 2026 winners announced

Heinz brings back the iconic glass bottle for limited time

Heinz brings back the iconic glass bottle for limited time

ABC Q1 2026 Magazines | Custom mags continued buoyancy lifts print growth

ABC Q1 2026 Magazines | Custom mags continued buoyancy lifts print growthDanette Breitenbach

A snippet from the ad. Source: YouTube.

ARB clears Wildebeest Brandewyn ad accused of promoting binge drinkingKarabo Ledwaba

ABC Q1 2026 Newspapers | A slow start as Free Newspapers steady the ship

ABC Q1 2026 Newspapers | A slow start as Free Newspapers steady the shipDanette Breitenbach

AAA School of Advertising’s Team So’ Réal made up of Zaiba Goolam (21), Joel Areington (22), and John Garside (21) recently won the South African leg of the L'Oréal Brandstorm 2026 competition (Image supplied)

AAA School of Advertising’s students qualify for Paris L'Oréal Brandstorm 2026 competition

Why creativity still matters when algorithms are marketing’s first audience

Why creativity still matters when algorithms are marketing’s first audience

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TikTok’s popular microdramas shrink TV into bite‑sized chunksJessica Maddox and Krysten Stein

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#AfricaMonth: The Case for Africanising AI in public relationsPhozisa Mkele

The launch commercial for the all-new Kia Tasman bakkie creates an entire world out of one problem (image supplied)

#BehindtheCampaign | Kia Tasman bakkie TVC takes up the bakkie challenge

The human paradox: The faster AI advances, the more human connection matters

The human paradox: The faster AI advances, the more human connection mattersCharne Munien, Rogerwilco

An immersive Table Mountain experience by Chaos Theory and the Millat Group has won a global event award (Image supplied)

African-led events worldclass as Table Mountain immersive experience wins global award

Ask Africa appoints Jezile Dhlamini as its chief client partner officer

Ask Africa appoints Jezile Dhlamini as its chief client partner officerASK AFRICA

South Africa will be the country in focus, pictured is stakeholders at the signing of the agreement. Source: Supplied.

Berlinale EFM names South Africa 2027 country in focus

Publicis is set to acquire LiveRamp. Source: Publicis.

Publicis Groupe to buy LiveRamp for $2.2bn

Safrea releases its freelance media industry 2026 Rates Report

Safrea releases its freelance media industry 2026 Rates Report

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Warc identifies 8 blockers to advertising effectiveness

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Gunmen kill journalist in restive northwest Cameroon, says union

Amindeh Blaise Atabong 8 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans

8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Puma inks exclusive multi-year licensing deal with Formula 1

Puma inks exclusive multi-year licensing deal with Formula 1

8 May 2023

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The evolution of TV viewing

Leslie Adams 8 May 2023

Willie and Dan star in the ad. Source: Supplied.

#BehindtheCampaign: Sticking it to the man with Xtend

8 May 2023

PepsiCo South Africa names new CEO after Tertius Carstens retires

PepsiCo South Africa names new CEO after Tertius Carstens retires

8 May 2023

Roomies, a brand new comedy series premieres on 1Magic, DStv Channel 103

DStv Media Sales 8 May 2023

Tell or sell - how website storytelling goes beyond selling

Tell or sell - how website storytelling goes beyond selling

icandi CQ 8 May 2023

DFM in 2022. Source: Supplied.

Durban FilmMart 2023 returns with African Constellations theme

5 May 2023

Source © Gardens Shopping Centre Woolies has responded to the video of a live mouse in the chicken section at its Gardens Centre branch in Cape Town

Woolies, there's a mouse in my chicken...

Danette Breitenbach 5 May 2023

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NY Festivals Health Awards announces 2023 winners

5 May 2023

Siblings present first locally produced digital series from Disney Africa

Siblings present first locally produced digital series from Disney Africa

5 May 2023

Source © Premium Times The number of Nigerian customers choosing to engage and transact with brands online is increasing

More Nigerian customers engage and transact with brands online

Olatayo Ladipo-Ajai 5 May 2023

Image supplied. The second annual DStv Content Creator Awards is open for entries

DStv Content Creator Awards 2023 to shine a light on people who make us feel good

5 May 2023

Source © Silvia Moraleja Bbrand new state-of-the-art broadcast studios in Maputaland in Jozini, KwaZulu-Natal (KZN) have been unveiled

Brand new state-of-the-art broadcast studios for KZN community radio station

5 May 2023

Hellopeter: It's not the complaints platform you think it is

Hellopeter: It's not the complaints platform you think it is

Hellopeter 5 May 2023

SA whisky retailer presented with global award

4 May 2023

Load shedding cost the retailer more than R500m. Source: Supplied.

Pick n Pay's load shedding bill costs R522m

4 May 2023

Source © Cristina Villar Martin Sustainability is growing rapidly in significance and its importance is extremely high in the cosmetics sector

L'Oréal: Beauty Queen of the cosmetics world

4 May 2023

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How brands can achieve saliency through empathy

Tyrann Burger 4 May 2023

Source © Kaspars Grinvalds With the current economic climate, app marketers are under pressure to deliver results

4 tactics for app marketers to weather tough times

Netta Lev Sadeh 4 May 2023

Up close and personal or miles apart? Find out at the Nedbank IMC 2023

Up close and personal or miles apart? Find out at the Nedbank IMC 2023

IMC Conference 4 May 2023

Source: © Unesco The 2023 Unesco / Guillermo Cano World Press Freedom Prize has been awarded to three imprisoned Iranian women journalists

Unesco/Guillermo Cano World Press Freedom Prize awarded to 3 imprisoned Iranian women journalists

3 May 2023

KFC's Anything for the taste ad won in the silver and bronze categories.

All the 2023 SA Clio Award winners

3 May 2023

Guilt by association on social media: What can organisations do?

Tonya Khoury 3 May 2023

Best Q1 ever - record start to 2023 for BusinessTech

Best Q1 ever - record start to 2023 for BusinessTech

Broad Media 3 May 2023

Ogilvy was the most awarded agency at the 2023 International Clio Awards

Ogilvy was the most awarded agency at the 2023 International Clio Awards

Ogilvy South Africa 3 May 2023

Actualise your dreams: 'Live your legacy' with Mancosa and East Coast Radio Business Breakfast

Actualise your dreams: 'Live your legacy' with Mancosa and East Coast Radio Business Breakfast

East Coast Radio 3 May 2023

Microsoft SA makes new leadership changes

Microsoft SA makes new leadership changes

3 May 2023

New CapeTalk segment shines a light on the South African entertainment industry

New CapeTalk segment shines a light on the South African entertainment industry

Primedia Broadcasting 3 May 2023

Africa news

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Gunmen kill journalist in restive northwest Cameroon, says union

Amindeh Blaise Atabong 8 May 2023

Puma inks exclusive multi-year licensing deal with Formula 1

Puma inks exclusive multi-year licensing deal with Formula 1

8 May 2023

Siblings present first locally produced digital series from Disney Africa

Siblings present first locally produced digital series from Disney Africa

5 May 2023

Source © Premium Times The number of Nigerian customers choosing to engage and transact with brands online is increasing

More Nigerian customers engage and transact with brands online

Olatayo Ladipo-Ajai 5 May 2023

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