Personalised experiences | Bizcommunity

Personalised experiences | Bizcommunity

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How to drive customer engagement through data unification in SA

CRM

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Qatar Airways, Michelin-starred chef Yannick Alléno team up to elevate inflight dining

Travel

Qatar Airways, Michelin-starred chef Yannick Alléno team up to elevate inflight dining

18 Jun 2025

How young South Africans are redefining the hospitality industry this Youth Month

Hospitality

How young South Africans are redefining the hospitality industry this Youth Month

13 Jun 2025

Consumer insights agency KLA reveals the Quarterly Buzz results for Q1 2025

Research

Consumer insights agency KLA reveals the Quarterly Buzz results for Q1 2025

Issued by KLA 10 Jun 2025

Islam Eldessouky. Source: YouTube.

Advertising

#Exclusive: What’s in a name? Islam ElDessouky on Coca‑Cola’s reimagined Share a Coke

Karabo Ledwaba 19 May 2025

Gugu Mthembu is the CMO at Telkom. Source: Supplied.

Cannes Lions

#AfricaMonth: Telkom's Gugu Mthembu takes African perspective to #Cannes2025 jury

Karabo Ledwaba 5 May 2025

Artificial Intelligence

Wan-Ifra and OpenAI collaborate on $1.5M fund to integrate AI in newsrooms

29 Apr 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Source: © Unsplash Special Effects Media South Africa’s content producer, Modiegi Mokgopa says it is out with the era of perfect and polished, and in with raw, authentic, relatable content

Social Media

4 Steps to inclusive, representative digital content

Modiegi Mokgopa 25 Apr 2025

Dubai's ATM 2025 to highlight luxury travel amid rising global demand

Travel

Dubai's ATM 2025 to highlight luxury travel amid rising global demand

22 Apr 2025

#See: Tourism Minister urges travellers to rediscover South Africa this Easter with new campaign

Tourism

#See: Tourism Minister urges travellers to rediscover South Africa this Easter with new campaign

11 Apr 2025

Is it the end of traditional CX and the rise of consumer dictatorship?

CRM

Is it the end of traditional CX and the rise of consumer dictatorship?

Dheeraj Gowrie 9 Apr 2025

AI or die: The flight plan for AI-powered marketing in 2025

Artificial Intelligence

AI or die: The flight plan for AI-powered marketing in 2025

Issued by V5 Digital 2 Apr 2025

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Marketing

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Gordon Wilson, Issued by Achievement Awards Group 13 Jan 2025

Agencies aren’t waiting on AI – so why are brands still playing catch-up?

Digital

Agencies aren’t waiting on AI – so why are brands still playing catch-up?

Shaune Jordaan, Issued by Hoorah Digital 26 Mar 2025

Trends

African travel trends 2025: Luxury, cultural enrichment and choice

17 Mar 2025

Source: © 123rf Ogilvy One’s global CTO Ravi Pal will present a virtual session at Adobe Summit 2025 in Las Vegas from today, Monday, 17 March to Thursday, 20 March on strategies for future-proofing AI and delivering customer-centric growth

Artificial Intelligence

Ogilvy One CTO Ravi Pal: Strategies for future-proofing AI and delivering customer-centric growth

17 Mar 2025

From points to purpose: The evolution of loyalty and rewards programmes

Marketing

From points to purpose: The evolution of loyalty and rewards programmes

Kgomotso Zaake, Issued by DNA Brand Architects 18 Mar 2025

How SMEs can harness hyper-personalisation to redefine consumer engagement

SMEs

How SMEs can harness hyper-personalisation to redefine consumer engagement

Gugu Mjadu, Issued by Business Partners Limited 11 Mar 2025

Struggling with data, budgets, and effectiveness? Discover Merkury

Events & Conferencing

Struggling with data, budgets, and effectiveness? Discover Merkury

Issued by Dentsu 11 Mar 2025

The tourism job revolution: Adapting to AI, sustainability, and evolving consumer demands

Tourism

The tourism job revolution: Adapting to AI, sustainability, and evolving consumer demands

Siya Mthethwa 3 Mar 2025

Gamification: The game-changer of 2025

Marketing

Gamification: The game-changer of 2025

Issued by Brandfundi 28 Feb 2025

Year of excellence for Location Bank and our clients – major achievements and milestones

Digital

Year of excellence for Location Bank and our clients – major achievements and milestones

Issued by Location Bank 25 Feb 2025

Dentsu X: Shaping the future of experiences

CRM, CX, UX

Dentsu X: Shaping the future of experiences

Issued by Dentsu 19 Feb 2025

Maximise your website’s potential with UmbracoEngage

Services

Maximise your website’s potential with UmbracoEngage

Issued by Bluegrass Digital 5 Feb 2025

Marketing

#BizTrends 2025: 99c’s Andrew Brand - Retail advertising: The new frontier

Andrew Brand 3 Feb 2025

Why 2025 will redefine loyalty programmes with personalisation at the core

CRM, CX, UX

Why 2025 will redefine loyalty programmes with personalisation at the core

Gordon Wilson 31 Jan 2025

#BizTrends2025: The future of travel - how connection, conscience, and custom comforts redefine 2025

Trends

#BizTrends2025: The future of travel - how connection, conscience, and custom comforts redefine 2025

Marc Harding 31 Jan 2025

#BizTrends2025: Special Effects Media’s Shaheed Rajab - Community management, from likes to connections

Social Media

#BizTrends2025: Special Effects Media’s Shaheed Rajab - Community management, from likes to connections

Shaheed Rajab 29 Jan 2025

Samsung Galaxy S25 series sets the standard of AI phone as a true AI companion

Mobile & Apps

Samsung Galaxy S25 series sets the standard of AI phone as a true AI companion

Issued by Samsung 29 Jan 2025

Adelaide Tshabalala is chief digital officer at Nerdware. Source: Supplied.

Digital

#BizTrends2025: GeoSpatial targeting - capturing the right moment, not just the right place

Adelaide Tshabalala 21 Jan 2025

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Trends

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Nobesuthu Ndlovu, Issued by Old Mutual SMEgo 13 Jan 2025

#BizTrends2025: The future of tourism - transformative trends driving growth, sustainability, and innovation

Trends

#BizTrends2025: The future of tourism - transformative trends driving growth, sustainability, and innovation

Christy Tawii 13 Jan 2025

Samsung’s Q4 guidance casts shadow on its CES 2025 showing

Technology

Samsung’s Q4 guidance casts shadow on its CES 2025 showing

Lindsey Schutters 9 Jan 2025

Machine leverages content marketing to help PepsiCo build a thriving community of bakers

Marketing

Machine leverages content marketing to help PepsiCo build a thriving community of bakers

Issued by Machine_ 17 Dec 2024

Integrate to innovate

Radio & Audio

Integrate to innovate

Issued by Motherland OMNi 13 Dec 2024

How data can drive employee engagement in 2025

4th Industrial Revolution

How data can drive employee engagement in 2025

Issued by icandi CQ 12 Dec 2024

A new era for South Africa's retail credit market

Banking & Finance

A new era for South Africa's retail credit market

Regan Adams 10 Dec 2024

Euromonitor highlights top 100 cities for travel and business in 2024

Travel

Euromonitor highlights top 100 cities for travel and business in 2024

5 Dec 2024

The 2024 Township CX Report is here

Research

The 2024 Township CX Report is here

21 Nov 2024

2024 Township CX Report: Insights for brands navigating South Africa's township economy

CRM, CX, UX

2024 Township CX Report: Insights for brands navigating South Africa's township economy

Issued by Rogerwilco 20 Nov 2024

Source: © 123rf Local companies have joined the AI Leadership Coalition in South Africa working groups to drive strategic AI utilisation in marketing

Artificial Intelligence

Local companies join MMA's ALC to drive strategic AI utilisation in marketing

18 Nov 2024

Hyper-personalisation is the future of customer care

CRM

Hyper-personalisation is the future of customer care

29 Oct 2024

From longer stays to local foods: Here’s what’s defining travel in 2025

Travel

From longer stays to local foods: Here’s what’s defining travel in 2025

Miguel Farinha 28 Oct 2024

Dis-Chem’s World of Beauty: A global beauty experience

Health & Beauty

Dis-Chem’s World of Beauty: A global beauty experience

Issued by The Publicity Workshop 25 Oct 2024

5 hospitality trends for SA’s summer season

Hospitality

5 hospitality trends for SA’s summer season

Michelle Cyster 11 Oct 2024

Why retailers should consider embedded finance

Banking & Finance

Why retailers should consider embedded finance

12 Sep 2024

Source: Steenberg

Hospitality

Experience-driven travel fuels revenue growth: South Africa's RevPAR and ADR rise

13 Aug 2024

Intel needs a win to turn its business around and the automotive sector may be it.

AutoTech

A pivot to automotive could save Intel

Lindsey Schutters 12 Aug 2024

Tunnel vision of funnel vision?

Employer Branding

Tunnel vision of funnel vision?

Issued by icandi CQ 7 Jun 2024