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5 WhatsApp trends transforming retail customer communication in 2024

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

How Gen AI can ease the burden of consumer decision-making

How Gen AI can ease the burden of consumer decision-making

Junaid Kleinschmidt 10 Sep 2024

Spar’s new video Paris Impossible encourages support for South Africa’s Paralympians while showcasing its Spar2U delivery app (Image supplied)

Spar’s Paris Impossible: Where laughter and patriotism meet

9 Sep 2024

Data dashboards are not just smoke and mirrors

Data dashboards are not just smoke and mirrors

5 Sep 2024

NWK teams up with BCX and Q-Kon to level up its comms technology

NWK teams up with BCX and Q-Kon to level up its comms technology

28 Aug 2024

Combating shoplifting and fraud in retail with Ares-i

Combating shoplifting and fraud in retail with Ares-i

27 Aug 2024

AI offers the retail sector a major opportunity

AI offers the retail sector a major opportunity

Laurent Homeyer 16 Aug 2024

Ocean Basket Rosebank introduces self-service kiosk

Ocean Basket Rosebank introduces self-service kiosk

14 Aug 2024

Source: Supplied. Anna Collard, senior vice president, content strategist and ambassador of KnowBe4 Africa.

In chatbots we trust—but should we?

12 Aug 2024

AI can drive the future of customer service

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Source: © 123rf Bernhardt van der Merwe, head category management, DataOrbis says understanding retail category management is essential in planograms

Understanding category management key in planograms for retail success

Bernhardt van der Merwe 17 Jul 2024

E-commerce and other essential elements for SA's startup success

E-commerce and other essential elements for SA's startup success

11 Jul 2024

AI-powered innovation set to boost Africa's retail sector

AI-powered innovation set to boost Africa's retail sector

Blessed Hwaire 9 Jul 2024

Temu has had unprecedented success in online retail, but that may have come at a privacy cost.

Temu app considered malicious malware in new US lawsuit [Updated]

Lindsey Schutters 27 Jun 2024

Revolutionising retail in South Africa through gamification

Revolutionising retail in South Africa through gamification

Rakhee Naik, KLA 27 Jun 2024

Advertima, PADS4 introduce in-store media player featuring full AI capabilities

Advertima, PADS4 introduce in-store media player featuring full AI capabilities

27 Jun 2024

4 retail trends that will drive the second half of 2024

4 retail trends that will drive the second half of 2024

Mike Smollan 26 Jun 2024

‘Packageless’ products can reduce plastic waste and increase sales

‘Packageless’ products can reduce plastic waste and increase sales

6 Jun 2024

Source: © 123rf First-party data stands as a cornerstone of understanding customer behaviours, preferences, and patterns says Gil Sperling and Dan Levy of Flow

Retail marketing: The demise of the third-party cookie, the rise of first-party data

6 Jun 2024

ConnectRetail: Harnessing AI to enhance retail operations in South Africa

ConnectRetail: Harnessing AI to enhance retail operations in South Africa

MegaVision Media 4 Jun 2024

Source: © GGA South Africa’s townships, rural and peri-urban areas are seeing changes in consumer behaviour as card device penetration grows

Card acceptance spurs economic growth in underserved communities

31 May 2024

Digitisation is vital to ensure resilient supply chains. Here's why...

Digitisation is vital to ensure resilient supply chains. Here's why...

Bobby Madhav 24 May 2024

Braintree awarded LS Retail Diamond Partner Status for 5th consecutive year

Braintree awarded LS Retail Diamond Partner Status for 5th consecutive year

21 May 2024

Leap into the Futureverse with Reebok

Leap into the Futureverse with Reebok

15 May 2024

How to choose an MIS or ERP system

How to choose an MIS or ERP system

QuickEasy Software 13 May 2024

LG Electronics showcases trendsetting home appliance products in the region

LG Electronics showcases trendsetting home appliance products in the region

LG 8 May 2024

How digitisation is shaping retail finance

How digitisation is shaping retail finance

Jason Sive 7 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

6 lessons small online retailers can learn from big-name online retail stores

Jaco Roux 3 May 2024

Widespread adoption of AI is shaping next-gen customer service

Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 26 Apr 2024

Selecting the right POS solution makes all the difference

Selecting the right POS solution makes all the difference

Peter Ludi 23 Apr 2024

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