Most read Retail news in South Africa

#StartupStory: NOWNOW becomes reality for young entrepreneur

Imagine this...you're 16 years old, you're in Grade 10 and you're sitting in a classroom and all of a sudden an idea comes to mind - an idea that later became a reality for Eohan Lakey, founder of NOWNOW, a marketplace for local fashion designers and brands.

By Evan-Lee Courie 16 hours ago

Embrace self-service to improve customer experience

Irrespective of industry sector, 81% of customers want to take matters into their own hands and solve queries before reaching out to a contact centre agent. In fact, 67% of people prefer self-service over speaking to a company representative. So, how can companies leverage this to differentiate themselves in the market?

By Wynand Smit 1 day ago

Seth Shezi and Zizipho Poswa's 'Zenande' | Credit: Hayden-Phipps Sculpture

#DesignIndaba2020: Most Beautiful Object in South Africa voting opens

Design Indaba is running the Most Beautiful Object in South Africa competition until 12pm on 28 February 2020 and online voting is officially open.

1 day ago

Deep-fried fashion: KFC x Crocs clogs are coming

KFC has collaborated with footwear brand Crocs to introduce clogs inspired by the fast-food brand's iconic bucket of chicken.

1 day ago

Is the dress green or red? Planet-friendly couture won't be for everyone but it can lead the way

Hollywood legend Jane Fonda hit the 92nd Academy Awards ceremony stage this week in a beaded red dress by Elie Saab - a gown she had previously worn at Cannes in 2014.

By Mark Liu 14 Feb 2020

SA design talent to showcase at NEXT20 Trade Exhibition

Forty-five talented South African designers will have their products feature at the NEXT20 Trade Exhibition, taking place from 27 February to 1 March 2020 at the V&A Waterfront's Workshop17.

14 Feb 2020

Valentine's spend: South Africans splash out on romantic experiences

South Africa's 'love economy' continues to grow, with Valentine's Day spend up 11% and the overall number of transactions increasing by 36% over the past three years.

14 Feb 2020

Adidas and Ikea lead 2020 sustainable cotton ranking

Adidas has surged ahead to become a global leader in sourcing sustainable cotton. From 6th place in the last ranking, the apparel company now sources 100% of its cotton from sustainable sources and leads the Cotton Ranking 2020 with the most established brand for sustainable cotton. Ikea and H&M Group came in second and third place respectively.

13 Feb 2020

SA's December retail sales disappoint

South Africa's retail trade sales dropped by 0,4% year-on-year in December 2019, according to Statistics South Africa.

13 Feb 2020

Lessons from the second last Blockbuster in the world

Dargaville, a small town on the banks of the Wairoa River in the North Island of New Zealand with a population of approximately 4,500 people, lost the second-last 'Blockbuster' movie store on Earth a few weeks ago. The last one is in the town of Bend, Oregon in the USA.

By Damon Stapleton 12 Feb 2020

#BehindtheSelfie with... Amanda Cromhout, founder and CEO of Truth Customer Leadership

This week, we go #BehindtheSelfie with Amanda Cromhout, founder and CEO of Truth Customer Leadership and Emerce Commerce, as well as #NedbankIMC2020 speaker.

By Leigh Andrews 12 Feb 2020

Why increased poultry tariffs will do SA's economy more harm than good

The Association of Meat Importers and Exporters (AMIE) has welcomed reports that the government has finalised tariffs to be imposed on poultry product imports. However, the association cautions that an increase in trade protection will lead to job losses and increased chicken prices.

12 Feb 2020

SA's 2Engage plans for further growth in Africa and abroad

South African fintech and customer engagement business, 2Engage, is pursuing international growth opportunities. Boosted by its relationship with Mergence Group, which acquired a 26% stake in 2Engage in November 2019, the company has plans to aggressively grow its footprint and consumer rewards programmes in Africa and beyond.