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Newsmaker: Gareth McPherson to lead Virgin Active's new marketing strategy
Newsmaker: Gareth McPherson to lead Virgin Active's new marketing strategy

With Virgin Active's turnaround well underway, the latest addition sees Gareth McPherson from Publicis Machine join the club as CMO...

By Jessica Tennant 3 days ago

Curl Chemistry: A homegrown natural haircare brand by Liesl Katzen
Curl Chemistry: A homegrown natural haircare brand by Liesl Katzen

Liesl Katzen struggled to find haircare products that adequately cared for her natural curly hair, so she decided to make her own...

By Lauren Hartzenberg 3 days ago

#StartupStory: NOWNOW becomes reality for young entrepreneur
#StartupStory: NOWNOW becomes reality for young entrepreneur

Imagine this...you're 16 years old, you're in Grade 10 and you're sitting in a classroom and all of a sudden an idea comes to mind...

By Evan-Lee Courie 18 Feb 2020

Embrace self-service to improve customer experience
Embrace self-service to improve customer experience

Irrespective of industry sector, 81% of customers want to take matters into their own hands and solve queries before reaching out to a contact centre agent...

By Wynand Smit 17 Feb 2020

Photo by Tim Mossholder on .
Lessons from the second last Blockbuster in the world

Dargaville, a small town on the banks of the Wairoa River in the North Island of New Zealand with a population of approximately 4,500 people, lost the second-last 'Blockbuster' movie store on Earth a few weeks ago. The last one is in the town of Bend, Oregon in the USA...

By Damon Stapleton 12 Feb 2020

Ethical e-tailer Faithful to Nature opens first physical store
Ethical e-tailer Faithful to Nature opens first physical store

Faithful to Nature has opened the doors to its first brick and mortar store...

By Lauren Hartzenberg 11 Feb 2020

#StartupStory: WhatsOnSale at the virtual mall?
#StartupStory: WhatsOnSale at the virtual mall?

Jalome Chirwa met Emmanuel Mareme and Milaan Mashele at a launch that sparked the idea of WhatsOnSale, a web and mobile platform aimed at the retail industry...

By Evan-Lee Courie 11 Feb 2020

#FreshOnTheShelf: New from Copeland Distillery, Boland Cellar and An Dúlamán Gin
#FreshOnTheShelf: New from Copeland Distillery, Boland Cellar and An Dúlamán Gin

In #FreshOnTheShelf, we round up our pick of food and beverage products that have hit the shelves recently...

By Lauren Hartzenberg 10 Feb 2020

Image source: Gallo/Getty Images.
CX will drive business in 2020

While it has become easy to fall into the trap of only paying lip service to customer experience (CX), it is one of the most important aspects of doing business in 2020...

By Paul McIntyre 7 Feb 2020

How necessary is CCTV in the retail industry?
How necessary is CCTV in the retail industry?

As tough economic times get tougher, the retail industry will need to think carefully about how to reduce their risk in order to protect their shoppers, stock and their bottom line...

By Laurence Smith 6 Feb 2020

#OrchidsandOnions: 'Are you kidding me?'
#OrchidsandOnions: 'Are you kidding me?'

Positive: Admitting to and rectifying mistakes can promote a brand. Negative: An Onion for SA Tourism and its PR and communications general manager...

By Brendan Seery 4 Feb 2020

Pockets of CPG growth found amid squeezed consumer spending
Pockets of CPG growth found amid squeezed consumer spending

Like many business sectors in the country, the South African retail industry is battling the effects of stagnant GDP growth and constrained consumer spending...

By Lauren Hartzenberg 4 Feb 2020

Influencers vs advertising: How has consumer mindset changed the way we buy?
Influencers vs advertising: How has consumer mindset changed the way we buy?

Our screens are filled every day with an array of adverts tempting us to spend, spend, spend - but in an era when consumers value a more personal experience, is the power of the traditional paid ad coming to an end?...

By Amelia Neate 30 Jan 2020

Doug Place is the chief marketing officer: Africa, Middle East, South Asia. Image supplied.
#BizTrends2020: A strongly resonant brand proposition is more important now than ever before

In 2020, brands with vague and ephemeral brand positioning are unlikely to win the hearts of those they are speaking to - no one will understand what the brand is selling, who they're selling it to and why anyone should buy it...

By Doug Place 29 Jan 2020

Spanish chocolate brand Valor arrives in SA
Spanish chocolate brand Valor arrives in SA

South African retail shelves will for the first time be stocked with premium chocolate brand Chocolates Valor...

By Lauren Hartzenberg 24 Jan 2020

Odette van der Haar, managing director of Publicis.
#BizTrends2020: Imagine the impossible

In order to stay in business, one needs to stay abreast with technology and remain up to date with the latest innovations...

By Odette van der Haar 24 Jan 2020

#BizTrends2020: Faster and smarter - 8 retail trends for 2020
#BizTrends2020: Faster and smarter - 8 retail trends for 2020

For the retail sector as a whole - and for physical stores in particular - 2020 will be a year of reinvention...

By Dov Girnun 21 Jan 2020

#BizTrends2020: The rise of afro-natural beauty as an advertising trend
#BizTrends2020: The rise of afro-natural beauty as an advertising trend

Mirror, mirror, on the wall, who's the fairest of them all?...

By Josephine Sebesho 20 Jan 2020

#BizTrends2020: Disrupting legacy African payments - going digital
#BizTrends2020: Disrupting legacy African payments - going digital

A country's payments system is probably not the first thing we think of when we think about the challenge of economic development. But payments are key to the bottom-up economic growth urgently needed...

By Murray Gardiner 17 Jan 2020

Credit: Shereesa Moodley/Memeburn
Google Search will now show you shoppable results for clothes in one place

Google on Wednesday revealed a new feature on Search that gives users a simpler way to shop for fashion items on mobile...

By Shereesa Moodley 17 Jan 2020

#BizTrends2020: Using e-commerce tools to build disruptive consumer brands
#BizTrends2020: Using e-commerce tools to build disruptive consumer brands

Many disruptive consumer brands eventually expand into retailers in order to reach broader scale, and fast-moving retailers can accelerate this process...

By Paul Cook 16 Jan 2020

#BizTrends2020: Fashion won't be sustainable until consumers are educated
#BizTrends2020: Fashion won't be sustainable until consumers are educated

If you're wondering if sustainable fashion really does exist in South Africa, the answer is yes, but only on a small scale...

By Emma Longden 15 Jan 2020

#StartupStory: The Yellow Room
#StartupStory: The Yellow Room

Hamiltons in Creative Company recently launched a digital content creation division, The Yellow Room, to include the conceptualisation, scripting, photography, filming and editing of digital content for brands...

By Jessica Tennant 15 Jan 2020

Winning ads featured in this week's Orchids and Onions column...
#OrchidsandOnions: 1 Stop gets it spot on

Winners: SAB's 'How about none for the road?' ad hits the mark, too. Aussie ad for sperm donation, 'All hands on d*ck', stands out, but would be banned here...

By Brendan Seery 14 Jan 2020

Michael Lebona
#BizTrends2020: 5 spirits trends in South Africa for 2020

Curated, experiential and tailored experiences were at the forefront of South Africa's alcohol consumption trends in 2019...

By Michael Lebona 13 Jan 2020

South Africans go plant-based for Veganuary
South Africans go plant-based for Veganuary

More than 14,000 South Africans have officially signed up to partake in this year's Veganuary campaign, joining 350,000 other people across more than 150 countries...

By Lauren Hartzenberg 10 Jan 2020

#BizTrends2020: Bright future for luxury brands in Africa
#BizTrends2020: Bright future for luxury brands in Africa

With strong economic growth, increased affluence and a growing population that is forecast to double by 2050, the continent holds strong potential for luxury brands...

By Alain Dos Santos 10 Jan 2020

#BizTrends2020: Sustainability to drive coffee growth in 2020
#BizTrends2020: Sustainability to drive coffee growth in 2020

Coffee has fuelled people's mornings for hundreds of years, and like other fuels, it comes with its own unique environmental issues...

By Jonathan Robinson 9 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want
#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Although this generation has less spending power than Millennials, it is estimated that 40% of consumer spending will be attributed to Generation Z consumers in 2020...

By Semona Pillay 9 Jan 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

Sub-Saharan Africa is home to 14% of the world's population and by 2030, the region's population will surpass that of China. The way consumers shop in the region is ever-changing...

By Christele Chokossa 8 Jan 2020

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