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Screen grab from the ad.
#OrchidsandOnions: Duo of health ads, take a bow

The Onion goes to Windhoek Lager, for relying on automatic 'programmatic' digital advertising, which damages the brand...

By Brendan Seery 16 hours ago

Vodacom, Mastercard launches VodaPay Masterpass digital payments app
Vodacom, Mastercard launches VodaPay Masterpass digital payments app

South African telecoms giant Vodacom and global payments firm Mastercard on Thursday announced a new secure digital wallet and payments app called VodaPay Masterpass...

By Andy Walker 21 hours ago

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

Anyone aspiring to build the next Amazon needs to adopt a similar approach to Jeff Bezos's insistence on an empty chair...

By Anne-marie le Roux 1 day ago

From customer journey mapping to journey management
From customer journey mapping to journey management

There's a story to each customer interaction your company has - a beginning, middle and an end. Some of these interactions can be incredibly influential, while others are simply an essential means to an end; all are relevant to business success...

By Antony Adelaar 11 Jul 2019

#CSIMonth: Can you handle the heat? Try the #ChilliChallenge
#CSIMonth: Can you handle the heat? Try the #ChilliChallenge

There's a crazy new online challenge doing the rounds and this one comes with a bit of a bite - quite literally. It's called the #ChilliChallenge, and its heating up the internet...

By Sindy Peters 10 Jul 2019

Why AI could boost South Africa's battered retail sector
Why AI could boost South Africa's battered retail sector

By not considering the benefits of AI, South African retailers risk leaving money on the table...

By Vian Chinner 9 Jul 2019

5 reasons why your next investment should be a franchise
5 reasons why your next investment should be a franchise

I am not about to make the evening news by letting you know that franchises are more likely to succeed than independent businesses...

By Alan Hockey 3 Jul 2019

#OrchidsandOnions - #Done with bollocks
#OrchidsandOnions - #Done with bollocks

Castle Lager, you're safe for now. But Independent Institute of what again ... rethink. Why knock tradition? One expects more from an education ad.

By Brendan Seery 2 Jul 2019

#FreshOnTheShelf: New from Chivas, Van Loveren and Danone
#FreshOnTheShelf: New from Chivas, Van Loveren and Danone

In #FreshOnTheShelf, we round up some of our favourite food and beverage products that have hit the shelves recently...

By Lauren Hartzenberg 2 Jul 2019

How does data quality underpin success in a changing and disrupted banking environment?
How does data quality underpin success in a changing and disrupted banking environment?

The banking industry is currently in a state of flux. Traditional banks have to contend with new competitors unburdened by legacy technology or business models, making them far more agile and responsive...

By Gary Allemann 1 Jul 2019

How brand blocking regulations in South Africa could lead to further job losses
How brand blocking regulations in South Africa could lead to further job losses

A legislative trend of applying branding and marketing restrictions on alcohol, junk food and sugar is gaining traction across the world and posing a threat to some of the worlds' most famous brands...

By Ron Cregan 27 Jun 2019

#StartupStory: Thuli Hlongwane shifts from corporate IT to beauty
#StartupStory: Thuli Hlongwane shifts from corporate IT to beauty

For years, Thuli Hlongwane was a versatile and highly experienced IT management professional with an impressive background in the IT industry....

By Evan-Lee Courie 27 Jun 2019

Your data storage could be costing you customers
Your data storage could be costing you customers

Today, many customers, when visiting an online business, expect instant access and 24/7 availability...

By Hayden Sadler 27 Jun 2019

Brad Stern, founder of boutique agency, Superiate.
#StartupStory: New agency educating the youth while creating brand loyalty

Brad Stern from Superiate, a new boutique marketing agency, talks to us about the unique approach the agency takes when it comes to marketing to the youth, the state of the industry and what the future of youth marketing looks like...

By Juanita Pienaar 25 Jun 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

Customer relationship marketing (CRM) is an important tool to help turn your marketing campaigns into a success. With this tool, repetitive tasks are automated, freeing up time for teams to engage with tasks, that are more demanding to meet business objectives...

By Michael Gullan 13 Jun 2019

#StartupStory: A new online platform for moms, brands and 'momfluencers'
#StartupStory: A new online platform for moms, brands and 'momfluencers'

MomSays, an online resource for moms who are looking for unbiased, trusted advice from other moms regarding the best product solutions for their families, recently launched its new website...

By Jessica Tennant 7 Jun 2019

Image source: Gallo/Getty Images.
When local becomes lekker for the economy

The notion of buying local doesn't extend to all products and services. We produce and manufacture many things in Namibia, including cars, however, with certain things it's impossible to buy local...

By Llewellyn le Hané 6 Jun 2019

Feature image:
Uber Eats launches in Soweto, introduces bicycle deliveries

Uber Eats just added a tenth city to its South African operations. As of Thursday last week, Uber Eats is now available in Soweto...

By Andy Walker 6 Jun 2019

Paula Hulley
Photographer: Rikki Hibbert
#IABSummit19: 7 insights into the direct brand economy

In her opening address at the IAB Summit, which took place on Thursday, 30 May at the Joburg Theatre in Braamfontein, IAB CEO Paula Hulley shared seven key insights from the IAB Global Direct Brand Report on the direct brand economy...

By Jessica Tennant 5 Jun 2019

Savanna breaks the rules with its world-first non-alcoholic cider
Savanna breaks the rules with its world-first non-alcoholic cider

Savanna recently launched its non-alcoholic cider, Savanna Non-Alcoholic Lemon, targeting consumers who want to preserve their social image by partaking in more conscious consumption...

By Jessica Tennant 5 Jun 2019

#FreshOnTheShelf: New from Leopard's Leap, BOS, Tinkies and Food Lover's
#FreshOnTheShelf: New from Leopard's Leap, BOS, Tinkies and Food Lover's

In #FreshOnTheShelf, we round up some of our favourite food and beverage products that have hit the shelves recently...

By Lauren Hartzenberg 4 Jun 2019

From left to right Michael Kennedy, James Hedley and James Tagg.
#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

Remembering a sustainability pioneer: Tom McLaughlin
Remembering a sustainability pioneer: Tom McLaughlin

The recent passing of Tom Mclaughlin, who first led the Woolworths Good Business Journey has been a shock to all who came to know his warmth and wisdom...

By Hugh Tyrrell 3 Jun 2019

#AfricaMonth: Why Africa is primed for prestige beauty growth
#AfricaMonth: Why Africa is primed for prestige beauty growth

Overseeing multi-ethnic innovation for Estée Lauder Companies, Susan Akkad is no stranger to the concept of 'inclusive beauty'...

By Lauren Hartzenberg 31 May 2019

The customer experience drives digital disruption
The customer experience drives digital disruption

Digitisation has revolutionised the way businesses operate, with new entrants into all markets disrupting traditional enterprises through entirely innovative models...

By Vishal Barapatre 30 May 2019

#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

Africa has been a rich source of artistic inspiration for many parts of the world for centuries, but what's changing now is that Afrocentric culture is being spearheaded by the sons and daughters of the African continent...

By Lauren Hartzenberg 29 May 2019

#Newsmaker: John Beale, Pernod Ricard's head of communications
#Newsmaker: John Beale, Pernod Ricard's head of communications

Having joined Pernod Ricard in 2017 as a media manager, John Beale was recently promoted to head up the communications department...

By Jessica Tennant 29 May 2019

#AfricaMonth: Mobiz, the startup changing how SA corporates talk to customers
#AfricaMonth: Mobiz, the startup changing how SA corporates talk to customers

Mobiz is an innovative South African startup combining the ubiquity of SMS with the visual power of the web...

By Evan-Lee Courie 24 May 2019

Debunking 5 myths around CX
Debunking 5 myths around CX

Nathalie Schooling, founder and CEO of nlighten debunks a couple of myths around CX...

By Nathalie Schooling 22 May 2019

The power of retargeting: How to move customers from wanting what you offer to needing it
The power of retargeting: How to move customers from wanting what you offer to needing it

If you are not yet doing retargeting for your business, you are clearly missing out on a key step in the decision-making process. Here's a quick overview...

By Kyle Warmback 22 May 2019

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