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#BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?
#BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?

The Oxford Dictionaries chose 'toxic' as its annual "Word of the Year". For 2019, the winning brands will be those that work to restore consumers' trust in a toxic environment...

By Rachel Thompson 16 hours ago

Chantel Botha, head of customer experience strategy and consulting at BrandLove.
#BizTrends2019: The brand promise chasm is widening for consumers

At the end of every year I take out my crystal ball, dust it off and think about the future...

By Chantel Botha 18 hours ago

Mark Schech, Innervation.
#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 1 day ago

Nicola Cooper, senior trend analyst and cultural strategist at Nicola Cooper & Associates.
#BizTrends2019: South African business, meet your future consumer

With the majority of South African consumers being under the age of 21, we cannot look to Gen Z or those younger as our 'future' consumer. Gen Z is already entering varsity and/or the work environment, which means our 'future' consumers are even younger...

By Nicola Cooper 1 day ago

Faithful to Nature crowns SA's favourite eco-conscious brands
Faithful to Nature crowns SA's favourite eco-conscious brands

Faithful to Nature has revealed the winners of its inaugural Eco Awards, a competition introduced to highlight the brands committed to demonstrating and promoting conscious consumption...

By Lauren Hartzenberg 2 days ago

#StartupStory: Tech startup sets its sights on disrupting the local logistics sector
#StartupStory: Tech startup sets its sights on disrupting the local logistics sector

Arlax is a centralised B2B logistics marketplace with the aim to bridge the gap between suppliers and transporters...

By Evan-Lee Courie 2 days ago

#BizTrends2019: 5 trends shaping the fresh produce sector
#BizTrends2019: 5 trends shaping the fresh produce sector

The fresh produce industry's characteristics can easily be defined by those of its products - quick turnaround and short shelve life. It is definitely not an easy game...

By Lindie Stroebel 2 days ago

#BizTrends2019: The digitalisation of payment providers in 2019
#BizTrends2019: The digitalisation of payment providers in 2019

Corrie Bakker, head of strategy and business development for Africa at PayU talks about what we can expect in the payment provider front in 2019...

By Evan-Lee Courie 2 days ago

#BizTrends2019: Shopping the future, right now
#BizTrends2019: Shopping the future, right now

Technology is the single most important investment that retailers need to make, in order to ensure that their fashion stores stay relevant...

By Robyn Cooke 17 Jan 2019

Kim Winstanley, chief growth officer and partner at Worx Group.
#BizTrends2019: Going green has never been more golden

The year 2018 was packed with environmental buzzwords. Sustainable, eco-friendly, low-carbon footprint, and upcycle are just some of the words that we are used to hearing in conversations with our clients, and for good reason...

By Kim Winstanley 17 Jan 2019

Leo van de Polder on expanding the Shop network in South Africa
Leo van de Polder on expanding the Shop network in South Africa

With a presence in more than 20 countries, the Shop Association's purpose is to empower its members with ongoing education, networking opportunities and real-world insights...

By Lauren Hartzenberg 16 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail
#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 16 Jan 2019

#BizTrends2019: Brands with purpose will change South Africa for the better
#BizTrends2019: Brands with purpose will change South Africa for the better

Despite great efforts from government and NGOs, South Africa still faces a number of societal and environmental challenges...

By Michael Baretta 16 Jan 2019

Screen grab from the Orchid-worthy ad.
#OrchidsandOnions: Two Onions for Woolworths

And two Onions for the tacky Vodacom/Showmax ad - at least Toyota's latest TV ad for its Hilux team deserves a plump Orchid...

By Brendan Seery 15 Jan 2019

Dali Tembo, managing director of Instant Grass International.
#BizTrends2019: The year we rethink segmentation

If there's one thing we love as marketers, it's squeezing ever-evolving consumers into deceptively neat PowerPoint boxes. Too many customer segmentation reports are based on over-simplified, outdated data - just ask 'Bargaining Busi' and 'Premium Pam'...

By Dali Tembo 15 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Technology and other packaging disruptors in 2019
#BizTrends2019: Technology and other packaging disruptors in 2019

Packaging design in South Africa in 2019 will be shaped (at an alarming rate) by changes in technology and the way products are viewed and selected...

By Gail Macleod 14 Jan 2019

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds
#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

Google Shopping and Facebook Dynamic Product Ads are a powerful way for retailers to reach new customers and drive sales...

By Andrew Smit 14 Jan 2019

Screengrab from .
Woolworths, Ubuntu Baba saga contains digital lessons for brands of all sizes

South African social media has been in an uproar following allegations that Woolworths had stolen the design of a baby carrier made by a local entrepreneur. This a typical David vs Goliath story. While that may be true, the saga contains digital lessons for brands of all sizes...

By Vumani Ncube 10 Jan 2019

#BizTrends2019: 4 trends defining the commercial, retail property sectors in 2019
#BizTrends2019: 4 trends defining the commercial, retail property sectors in 2019

It's no longer about location, location, location. In the commercial and retail property spaces, the buzzword is now technology, technology, technology...

By Rowland Gurnell 10 Jan 2019

#BizTrends2019: 5 trends stirring the liquor business
#BizTrends2019: 5 trends stirring the liquor business

There has been a seismic shift in consumer behaviour over the past few decades, and we're seeing it in the world of drinks too...

By Rowan Leibbrandt 9 Jan 2019

#BizTrends2019: Superfluous retail development the greatest risk to retailers, landlords alike
#BizTrends2019: Superfluous retail development the greatest risk to retailers, landlords alike

It is well known that South Africa has some of the highest levels of gross lettable retail area (GLA) per capita (adjusted for income per capita) in the world...

By Andrew Thabo Russell 9 Jan 2019

#BizTrends2019: What's in store for interior design and décor trends towards 2020?
#BizTrends2019: What's in store for interior design and décor trends towards 2020?

Natural materials, texture, and individuality are the key elements that will shape interior design and décor trends into 2020...

By Dave Nemeth 9 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019
#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish...

By Joe Boyle 8 Jan 2019

#BizTrends2019: Traceability at item level across entire supply chains
#BizTrends2019: Traceability at item level across entire supply chains

A recent development has been implemented as a value chain solution stretching across five consecutive roles in the cotton and cotton products value chain, aiming to still link up the remaining three to four roles to complete the journey from cotton farmers to consumers of cotton-based garments and fashion...

By Dr Hennie Ras 7 Jan 2019

#BizTrends 2019: Agriculture: The future's uncertain, but our vision doesn't have to be
#BizTrends 2019: Agriculture: The future's uncertain, but our vision doesn't have to be

Stats SA's announcement of 2.2% GDP growth for Q3 of 2018 made SA's exit from the recession official. This time it was thanks to the secondary and tertiary sectors, which grew by 4,5% and 2,6% respectively...

By Konanani Liphadzi 7 Jan 2019

#BizTrends2019: Rural and township retail property trends
#BizTrends2019: Rural and township retail property trends

Shortly after concluding the successful SA Investment Summit, President Cyril Ramaphosa then took a walk through the streets of the famous Vilakazi Street in Soweto to show off the township and its successful businesses...

By Seabelo Theledi 7 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019
#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

In all our years of watching and researching consumer trends, this is the first time that the evidence we are gathering points to an overwhelming digital influence...

By Gareth Pearson 7 Jan 2019

#BizTrends2019: Trends moulding the plastic packaging industry
#BizTrends2019: Trends moulding the plastic packaging industry

There's a major shake-up happening in the plastic manufacturing industry. And the change is happening remarkably quickly across the world for converters and brands alike...

By David Drew 7 Jan 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019
#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

SA is a dynamic and arguably unique market: a growing segment of our consumers are sophisticated, globalised and have many of the same expectations as their peers in more developed markets...

By Daniel Logan 7 Jan 2019

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