With the curfew still in place and increasing fear around the new strain and second wave of Covid-19 infections, many restaurants are struggling to operate at a profit...
Evan-Lee Courie 3 days ago
Traditionally, scenes from global Black Friday sales depict packed stores and long lines of shoppers fighting to secure the best deals. But in 2020, the annual shopping holiday looked a little different...
Nick Durrant, Bluegrass Digital 20 Jan 2021
Great customer experience is understood by most businesses. By providing outstanding customer experience they know it will help their organisation stand out from competitors while fostering loyalty and trust...
Brent Haumann 18 Jan 2021
A light-hearted take on drinks mega-trends for the year ahead...
Rowan Leibbrandt 15 Jan 2021
Given that 70% of consumers prefer to buy from brands that are inclusive, marketers are embracing the "inclusion revolution" by means of ad campaigns, social content and CSI initiatives...
Nicky Brand 14 Jan 2021
Our current homebound reality will continue to influence purchasing decisions. The demand for indoor fitness, remote working, and therefore comfortable yet stylish attire, presents an opportunity for fashion businesses...
Nicola Cooper 13 Jan 2021
Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...
Ailsa Wingfield 11 Jan 2021
The franchise industry has proven itself to be resilient, innovative and collaborative, which is why it still survives. But it will need all these qualities, and more, to weather and adapt to what will continue to be a testing time...
Morne Cronje 8 Jan 2021
Brands need to be clear on consumers changing habits, specifically around their desire to connect with others and how they spend their time on shopping preferences...
Jason Stewart 6 Jan 2021
For 2020, we all predicted a year of "20 plenty". But while we craved abundance and luxury, the year was instead one filled with tumultuous learnings and ongoing change...
Leigh Crymble 6 Jan 2021
With the worldwide roll-out of a Covid-19 vaccine, life and economies could potentially see a return to some semblance of normality by the end of 2021...
Richard dos Santos 6 Jan 2021
In the last 20 years, there has been an increased call for companies and corporates to behave in a socially, economically and environmentally way to foster a culture of sustainability. Across the globe, we have seen boards put a greater emphasis on sustainability...
Nombini Mehlomakulu 6 Jan 2021
Customer experience is the driving force behind every business as it gives companies a competitive edge that earns customer loyalty and attracts new customers...
Paula Sartini 22 Dec 2020
Forrester predicts that 2021 will be the year that companies accelerate digital transformation while focusing on customer experiences (CX) and the platforms and technologies designed to enhance them. This is a view shared by many. The world has certainly changed in 2020 and so have customers. But as a business, have you?
Wynand Smit 21 Dec 2020
In #FreshOnTheShelf, we round up our pick of food and beverage products that have hit the shelves recently...
Lauren Hartzenberg 14 Dec 2020
"The world is not as it was, and neither is retail. A new approach was needed that challenged the status quo and offered a way for local brands to be seen and bring excitement back to shopping malls..."
Lauren Hartzenberg 11 Dec 2020
While online merchants are revelling in the excellent growth of new customers, fraudsters are also migrating online and, if left unchecked, these bad actors could destroy the windfall of this new customer acquisition...
Brendon Williamson 11 Dec 2020
With launches of both a market box and a frozen ready-made Craft Meals range this year, UCook is evolving into a nimble provider of convenient food solutions...
Lauren Hartzenberg 10 Dec 2020
By supporting local businesses, we are in turn supporting the local economy and ensuring that significantly more money enters and stays within the community...
Yael Geffen 4 Dec 2020
The Competition Commissioner during the Commission's Annual Conference (in November 2020), noted that the Commission will take a "decisive and proactive stance to ensure the balance of economic forces favour a shift to facilitating entry and a more competitive digital economy"...
Burton Phillips 1 Dec 2020
A standalone Gap store opened at the Mall of Africa in Midrand on Thursday, 26 November, signalling the return of the American clothing and accessories brand to South Africa...
Lauren Hartzenberg 30 Nov 2020
Jarred Cinman, CEO of VMLY&R South Africa and ACA Board member, talks us through three things he believes the pandemic has changed...
Jarred Cinman 25 Nov 2020
Covid-19 has interrupted regular business activities in 2020, including what's become the biggest shopping event on South Africa's retail calendar...
Lauren Hartzenberg 23 Nov 2020
Earlier in the year, we discussed the three major provincial regions' (Gauteng, KZN and Western Cape) property markets' ability to handle the major economic shock emanating from the coronavirus-related lockdowns...
John Loos 16 Nov 2020
In #FreshOnTheShelf, we round up our pick of food and beverage products that have hit the shelves recently...
Lauren Hartzenberg 12 Nov 2020
Welcome in the era of the naturalista - the woman who owns her natural beauty and is driving the ever-evolving landscape of natural hair and beauty categories, globally...
Taryn Gill 10 Nov 2020
Challenge: lessons for SA Brands from overseas work; Advertisers in this country must 'push reset button' and come up with new material...
Brendan Seery 10 Nov 2020
This year's Festive Vegan and Plant-Powered Show (FVPPS), set to take place online on Saturday, 28 November 2020, will play host to a wide range of plant-based food and lifestyle brands...
Ruth Cooper 10 Nov 2020
Recent consumer trends have made one thing clear: shoppers have higher expectations than ever before - and for brands looking to stay ahead, it's time to rise to the challenge of meeting them...
Robin Fisher 5 Nov 2020
Through her natural haircare brand Ashaki, Nthabiseng 'Joy' Duff has set out to prove that the beauty industry can be a positive force for change...
Lauren Hartzenberg 30 Oct 2020
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