Retail Trends 2019

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Tetra Pak ramps up carton packaging customisation with digital printing
Tetra Pak ramps up carton packaging customisation with digital printing

Food processing and packaging company Tetra Pak is to become the first company in the food and beverage carton industry to offer full-colour digital printing on its carton packages...

2 days ago

Carrefour optimises supply chain using AI
Carrefour optimises supply chain using AI

French retail giant Carrefour is using artificial intelligence to optimise its inventory management and reduce waste by integrating software developed by advanced analytics company SAS into its supply chain...

2 days ago

Digital investment, transformation vital for a profitable future in retail
Digital investment, transformation vital for a profitable future in retail

As consumer expectations heighten and e-commerce sales continue to rise, businesses too slow to adapt to a digital world have a tough road ahead...

3 days ago

#BizTrends2019: Selling to the other 98% - the move to physical retail
#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 3 days ago

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Technology and other packaging disruptors in 2019
#BizTrends2019: Technology and other packaging disruptors in 2019

Packaging design in South Africa in 2019 will be shaped (at an alarming rate) by changes in technology and the way products are viewed and selected...

By Gail Macleod 14 Jan 2019

Reclaiming retail relevance with IoT
Reclaiming retail relevance with IoT

Retail buzzwords like 'personalisation' and 'omnichannel' are no longer just concepts and strategies that companies are working toward. Today, more retailers are actively deploying new technologies...

By Nathan Clevenger 14 Jan 2019

Virgin Money enables merchant payments on money transfer app
Virgin Money enables merchant payments on money transfer app

Virgin Money customers can now use its digital peer-to-peer (P2P) payment app, Virgin Money Spot, to pay for goods and services from a growing list of South African retailers...

8 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019
#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish...

By Joe Boyle 8 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019
#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

In all our years of watching and researching consumer trends, this is the first time that the evidence we are gathering points to an overwhelming digital influence...

By Gareth Pearson 7 Jan 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019
#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

SA is a dynamic and arguably unique market: a growing segment of our consumers are sophisticated, globalised and have many of the same expectations as their peers in more developed markets...

By Daniel Logan 7 Jan 2019

Electronics trends to watch out for in 2019
Electronics trends to watch out for in 2019

Intelligence of Things, 5G, smart clothes and sensors connected to IoT solutions are some of the trends that will grow stronger in 2019...

19 Dec 2018

#BestofBiz 2018: Retail
#BestofBiz 2018: Retail

Discover the most read content on Bizcommunity's Retail site over the past year below...

18 Dec 2018

Smartphone sales growth stalls while panel TVs soar during Black Friday week 2018 - GfK data
Smartphone sales growth stalls while panel TVs soar during Black Friday week 2018 - GfK data

Panel television sales soared in South Africa during Black Friday week, climbing by 66% to just over 93,000 units when compared to the same week in 2017...

Issued by GfK South Africa 13 Dec 2018

6 tips to prevent online fraud from sinking your business
6 tips to prevent online fraud from sinking your business

The success of the recent Black Friday and Cyber Monday weekend is testament to the opportunity offered by digital commerce. But local entrepreneurs should not underestimate the threat of online fraud...

By Brendon Williamson 12 Dec 2018

Better connected staff could improve in-store customer experience
Better connected staff could improve in-store customer experience

Two-thirds (66%) of retail store associates surveyed by Zebra Technologies Corporation believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience...

11 Dec 2018

Mastercard, Next Retail Concepts present an immersive way to shop online
Mastercard, Next Retail Concepts present an immersive way to shop online

A new e-commerce experience from Mastercard and Next Retail Concepts lets shoppers browse and buy just like they are in a physical store - across any browser...

7 Dec 2018

The consumer power-shift of the digital age
The consumer power-shift of the digital age

Advances in telecommunication technology have transformed the tools used for marketing and consumerism and ultimately, the way that businesses operate...

By Itumeleng Mukhovha 6 Dec 2018

Philip Morris launches next-generation IQOS devices in SA
Philip Morris launches next-generation IQOS devices in SA

With a vision to phase out traditional cigarette brands in favour of healthier alternatives, Philip Morris International has invested billions of dollars into the R&D of its IQOS range of devices...

By Lauren Hartzenberg 5 Dec 2018

Customer experience is key to survive the e-commerce onslaught
Customer experience is key to survive the e-commerce onslaught

Traditional brick-and-mortar retailers have no chance of surviving the onslaught from e-commerce unless they invest in their customer experience...

4 Dec 2018

Single R6m transaction recorded on Black Friday 2018
Single R6m transaction recorded on Black Friday 2018

Online sales over the extended Black Friday-Cyber Monday weekend exceeded figures for 2017. This is according to BankservAfrica, which processed a total of 581,189 online transactions...

3 Dec 2018

Visa and Vivo Energy partner to enhance digital payments
Visa and Vivo Energy partner to enhance digital payments

Visa and Vivo Energy have announced a pan-African agreement to provide digital payment services to consumers across 15 African countries, where both companies operate...

28 Nov 2018

Orange, MTN launch pan-African mobile money
Orange, MTN launch pan-African mobile money

Orange Group and MTN Group have announced a joint venture, Mowali, to facilitate mobile payments across Africa...

27 Nov 2018

South African smartphone unit sales rise 16% in Q3 2018 as consumer tech market shows resilience
South African smartphone unit sales rise 16% in Q3 2018 as consumer tech market shows resilience

South Africa's technical consumer goods market enjoyed a boost from strong sales of telecom devices in the third quarter of 2018...

Issued by GfK South Africa 22 Nov 2018

#EntrepreneurMonth: How CompuCart's Rowan Fine keeps diversifying
#EntrepreneurMonth: How CompuCart's Rowan Fine keeps diversifying

Rowan Fine came to the conclusion that he should pursue a career in the consumables market after he ran some numbers while ordering consumables for a restaurant he was working at in Johannesburg...

By Maroefah Smith 22 Nov 2018

Safeguard your hard-earned cash from fraudsters
Safeguard your hard-earned cash from fraudsters

As members of the public, and companies alike, turn increasingly to the virtual marketplace to supply many of their product requirements, so too has there been an increase in the incidence of consumers being defrauded...

Issued by LexisNexis 21 Nov 2018

Mobile app launched to connect to African fashion designers
Mobile app launched to connect to African fashion designers

Lesela, meaning cloth or fabric in Sesotho and Swahili, is a new mobile app that provides access to African fashion designers...

19 Nov 2018

Local TV manufacturers call for heavy duties on imported devices
Local TV manufacturers call for heavy duties on imported devices

Local television manufacturers have called for government to impose heavy import duties on cheap imported decoders and TV sets, in order to grow the local electronic industry and accelerate the implementation of the broadcast digital migration project...

19 Nov 2018

Safeguard your customer relationships this Black Friday
Safeguard your customer relationships this Black Friday

Black Friday is here to stay: as part of a retail festival that entices consumers in their millions to part with their cash, it's another way of increasing revenue just before the festive season officially kicks in...

By Wynand Smit 13 Nov 2018

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