Retail Trends 2020

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LG South Africa unveils newly-relocated head office, factory
LG South Africa unveils newly-relocated head office, factory

LG South Africa recently unveiled its new relocated head office - which now includes a new LG brand shop on the same premises - in Midrand, Johannesburg...

3 days ago

Philip Morris SA's local investment climbs to R650m since 2017
Philip Morris SA's local investment climbs to R650m since 2017

Tobacco company Philip Morris South Africa (PMSA) says its local investments will exceed R650 million by 2020, as it expands the footprint of IQOS, a device that heats tobacco instead of burning it, nationally...

23 Jan 2020

Skynamo secures $30m investment from Five Elms Capital
Skynamo secures $30m investment from Five Elms Capital

South African sales tech provider secures Series A funding from leading software investor to accelerate adoption of its field sales app and management platform globally...

Issued by Skynamo 23 Jan 2020

#BizTrends2020: SA trends for brick and mortar stores - the present and the future
#BizTrends2020: SA trends for brick and mortar stores - the present and the future

It's a new year and a blank page is ready to be filled with the retail story of 2020...

By Beate Stiehler-Mulder and Mariëtte Frazer 22 Jan 2020

#BizTrends2020: Faster and smarter - 8 retail trends for 2020
#BizTrends2020: Faster and smarter - 8 retail trends for 2020

For the retail sector as a whole - and for physical stores in particular - 2020 will be a year of reinvention...

By Dov Girnun 21 Jan 2020

#BizTrends2020: Disrupting legacy African payments - going digital
#BizTrends2020: Disrupting legacy African payments - going digital

A country's payments system is probably not the first thing we think of when we think about the challenge of economic development. But payments are key to the bottom-up economic growth urgently needed...

By Murray Gardiner 17 Jan 2020

Credit: Shereesa Moodley/Memeburn
Google Search will now show you shoppable results for clothes in one place

Google on Wednesday revealed a new feature on Search that gives users a simpler way to shop for fashion items on mobile...

By Shereesa Moodley 17 Jan 2020

IQOS retail footprint expands to Durban
IQOS retail footprint expands to Durban

Philip Morris South Africa has launched its first IQOS stores in KwaZulu-Natal, with an opening in Durban's Gateway Mall and another in the city's Liberty Midlands Mall...

17 Jan 2020

#BizTrends2020: Using e-commerce tools to build disruptive consumer brands
#BizTrends2020: Using e-commerce tools to build disruptive consumer brands

Many disruptive consumer brands eventually expand into retailers in order to reach broader scale, and fast-moving retailers can accelerate this process...

By Paul Cook 16 Jan 2020

L'Oréal's Perso device delivers personalised, on-demand skincare and make-up
L'Oréal's Perso device delivers personalised, on-demand skincare and make-up

L'Oréal has revealed Perso, an AI-powered 3-in-1 device for personalised at-home skincare and cosmetics...

15 Jan 2020

Possible DionWired, Masscash closures to affect 1,400 workers
Possible DionWired, Masscash closures to affect 1,400 workers

Massmart is looking to close its 23-store DionWired chain and its 11 Masscash wholesale outlets. The move is expected to affect approximately 1,440 employees...

14 Jan 2020

Linah Maigurira, retail industry manager, Google South Africa.
#BizTrends2020: AI will be more powerful than fire in the future

We need to prepare for a future when everyone uses the internet on their phone, says Linah Maigurira, Google head of retail, sub-Saharan Africa...

13 Jan 2020

Credit: Getty
Africa gains prominence in Global Retail Development Index 2019

A.T. Kearney's bi-annual Global Retail Development Index highlights the rise of African countries in the global retail context, with Ghana and Senegal securing spots in the top 10 on the index...

13 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want
#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Although this generation has less spending power than Millennials, it is estimated that 40% of consumer spending will be attributed to Generation Z consumers in 2020...

By Semona Pillay 9 Jan 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

Sub-Saharan Africa is home to 14% of the world's population and by 2030, the region's population will surpass that of China. The way consumers shop in the region is ever-changing...

By Christele Chokossa 8 Jan 2020

#BizTrends2020: Deepen SA's online retail growth trend
#BizTrends2020: Deepen SA's online retail growth trend

Now for the good news. There's a huge opportunity for growth in online retail, but the path to profits is through dramatically improving customer experience...

By Kirsten Dewar 8 Jan 2020

Rutendo Hlatshwayo, chief legal officer, Ozow
#BizTrends2020: SA's year for digital payments?

Could 2020 be the year in which South Africans finally dethrone cash as king and trust in the ease of electronic payments in the local payments market?

By Rutendo Hlatshwayo 8 Jan 2020

LG to unveil first indoor gardening appliance at CES 2020
LG to unveil first indoor gardening appliance at CES 2020

LG Electronics (LG) is tapping into the booming indoor gardening movement with the launch of its first home gardening appliance, set to be unveiled at CES 2020 in Las Vegas this week...

6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers...

By Ailsa Wingfield 6 Jan 2020

#BehindtheSelfie with... Gaynor MacArthur, co-founder and MD of Digicape
#BehindtheSelfie with... Gaynor MacArthur, co-founder and MD of Digicape

This week, we go behind the selfie with Gaynor MacArthur, co-founder and now managing director of Digicape...

By Leigh Andrews 1 Jan 2020

Matt Putman, CEO of iKhokha.
SMEs can now also sell prepaid products and services digitally

Until recently, only larger retailers could sell consumers airtime, data and prepaid utility services digitally but now small business owners across South Africa have been empowered to start selling these products without any cash outlay...

27 Dec 2019

Image source: Gallo/Getty Images.
Facebook Pay: a game-changer for payments, brands and social media

The launch of Facebook's unified Facebook Pay system across its entire family of messaging apps hasn't just created the world's biggest payment platform. It's taken the existing payment universe and turned it on its head, with huge ramifications for how businesses and influencers monetise their social media presence...

By Thomas Pays 24 Dec 2019

Top trends retail leadership needs to know for 2020
Top trends retail leadership needs to know for 2020

The customer is no longer just 'king'; they have become all-knowing, all-powerful 'super beings' driving innovation...

By Lauren van Halderen and Andrew Jennings 20 Dec 2019

Credit: Getty
Process manufacturing in 2020: Sustainability and servitisation

Everybody wants sustainable products, and retailers are putting pressure on manufacturers to deliver goods that satisfy consumers' new preference for green and clean options...

By Colin Elkins 19 Dec 2019

FNB rolls out QR code payments to Engen
FNB rolls out QR code payments to Engen

FNB is expanding its support for QR code payment channels in South Africa. The bank says this follows positive responses from merchants and consumers to its app-based QR code payments solution...

17 Dec 2019

#BestofBiz 2019: Retail
#BestofBiz 2019: Retail

Discover the most read content on Bizcommunity's Retail site over the past year...

17 Dec 2019

Image source: Gallo/Getty Images.
Welcome to a new customer experience world

As business heads into 2020, the way customer experience is managed will irrevocably change. Ushering in this new era will be technologies like artificial intelligence (AI) and machine learning (ML) which have already impacted how companies engage with their end-users...

By Paul McIntyre 13 Dec 2019

Technology trends impacting global manufacturing in 2020
Technology trends impacting global manufacturing in 2020

It is no secret that the manufacturing sector is critically important for both developed and emerging economies. From producing necessities like food for a nation to creating much-needed jobs...

By Kevin Dherman 13 Dec 2019

Pick n Pay mentorship app launched to empower small suppliers
Pick n Pay mentorship app launched to empower small suppliers

Pick n Pay has launched a mentorship app to connect its small suppliers with experts across its business. The initiative seeks to empower entrepreneurs with easy access to business development support...

13 Dec 2019

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