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Jim Collins the author of Good to Great came up with an interesting phrase called the "genius of AND vs. the tyranny of OR." It is often not about making a choice between two opposing paths of action, but about finding a balance between two different ends of the same continuum.
We have seen this in many of the highly effective people with which we have worked who have a good understanding of yin and yang - they can be shy and fearless, be highly conceptual as well as attending to detail, display empathy and are tough, be strategic and operational.
Successful individuals also have a strong set of core or meta-competencies in their personality that characterise their effectiveness in all that they do. They have a unique understanding of their impact on others and are able to adapt their behaviour to people and situations without compromising their principles and who they are. From our experience in training, coaching and developing thousands of leaders and talented individuals over the past 20 years, the following have emerged as our top 8 differentiating meta-competencies:
As important as it is to develop and hone core competencies such as the selected list, is the ability to cope with and address those dysfunctional qualities known as derailing behaviours - the dark side of our character. Derailing behaviours are often entrenched in personality traits and display themselves as lack of awareness, 'blind spots', lack of emotional intelligence or stressful workplace triggers. Derailers are those abrasive mannerisms, toxic reactions and fatal flaws that devalue contributions and drain energy and team spirit AND impact results, relationships and trust. People are often competent at what they do but keep letting themselves down with their negative attitude and inappropriate or insensitive behaviour.
Some examples of derailing behaviours are passive - aggression, arrogance, volatility, cynicism, distrust, cautious, hypocrisy, perfectionism etc. We all have them to varying degrees, but the trick is to be aware of the consequences of these behaviours and how to manage them. Remember the yin and the yang of life - derailers can be the shadow side of our bright personality!
The true survivors and achievers in the world of work within our relentless changing environments are those individuals who differentiate themselves from others by offering a consistent, high-quality, value-adding contribution. There is a saying: 'If you're good, you're good', that can ensure your climb up the ladder of success - but under the pressures of economic pressures, competitive skills, stakeholder expectations and challenging realities, there is no room for complacency. There is a continuous requirement to deliver the goods and build and manage your credibility, personal brand and reputation.
In closing, this quotation is offered as food for thought and a prompt for action - "People hear what we say, but see what we do - and seeing is believing....!"