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SA Digital CX Report: The R1bn lesson in customer advocacy

The results of the 2020 South African Digital Customer Experience (CX) Report reveals that brands need to adopt new strategies to engage, acquire and retain their customers...

SA's record e-commerce performance offers hope for battered economy

E-commerce is providing a ray of hope for the local economy with transactions hitting a record high in May and June...

Company News

Lebrau PressHow smart vending machines fit in with the digital era28 May 2020
PyrotecBlockchain and the pharmaceutical supply chain4 May 2020
NielsenSA's surge in online shopping expected to continue beyond lockdown29 Apr 2020
Click2SureOn-demand digital insurance will help drive revenue as SA businesses reboot6 Apr 2020
AramexHow to get overseas Black Friday deals with Standard Bank and Aramex Global Shopper25 Nov 2019
MyBroadbandHere's where shoppers go to find the best Black Friday deals in South Africa5 Nov 2019
GfK South Africa6 reasons tech and durable brands need a 360° view of their retail partners' business1 Oct 2019
imagineNATION AllianceSA brands missing out on R34bn in e-commerce revenue23 Sep 2019
SA's record e-commerce performance offers hope for battered economy

E-commerce is providing a ray of hope for the local economy with transactions hitting a record high in May and June...

2 days ago

Lockdown delivers growth for OneDayOnly

OneDayOnly.co.za has recorded 40% growth over the last four months, as consumers' shifted to online retail channels...

26 Jun 2020

Diesel reveals Hyperoom, its new virtual fashion buying platform and showroom

Diesel has launched Hyperoom, a 360-degree digital sales platform and exhibition space designed to create "immersive and emotional engagements" with fashion buyers...

26 Jun 2020

5 truths about digital twins and predictive simulation

Manufacturers are faced with a new set of challenges, including how to predict market demand and achieve optimum productivity in ways that allow for social distancing...

By Kevin Subramani 24 Jun 2020

Gen Z driving e-commerce growth in SA - PayFast

Stats released by online payment gateway PayFast show that Generation Z, aged 18 to 24, is paving the way for innovation in the e-commerce space, with Baby Boomers aged 55 to 64, not far behind...

23 Jun 2020

Real-time analytics in retail - it's now or never

In the digital age, data is a currency all on its own. The retail sector has lagged in leveraging the value of real time data, due to a number of factors...

By Andrew Dawson 22 Jun 2020

Is a cashless informal market possible?

The desire for cashless transactions - driven by the ongoing fear of Covid-19 infection - is as prevalent in the informal sector as anywhere else. What is needed is a way to make these a reality...

By Craig Duggan 19 Jun 2020

If you aren't selling online, why the hell not?

CEO and founding partner of MetropolitanRepublic Group company, 8909 Digital, Ciarán McKivergan, has just two questions for small and medium-sized retailers: "With many businesses closing down and bricks and mortar stores shutting their doors, are you online and - if you aren't - why the hell not?"...

18 Jun 2020

Retail's new normal

Stimulating economic recovery post the Covid-19 pandemic will be behaviour as opposed to time driven. Governments and brands will need to work hard to make consumers feel safe...

By Michael Smollan 15 Jun 2020

Payments innovation in the face of adversity

The more extreme the situation, the more likely it is to fast-track new developments, says Craig Duggan...

12 Jun 2020

Flipkart unveils bilingual voice assistant for grocery shopping

Indian e-commerce giant Flipkart has debuted a voice assistant feature to make consumers' online shopping journeys "simpler and more natural"...

12 Jun 2020

Smart clothing to drive fitness wearable revenue

Annual revenue of integrated fitness clothing is forecast to rise from approximately $1bn in 2020 to $11bn in 2025, according to Juniper Research...

11 Jun 2020

Mr Yum food ordering platform arrives in South Africa

Mr Yum has launched in South Africa, allowing customers to order and pay for food from their favourite local restaurants through the Mr Yum website...

10 Jun 2020

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