Why data analytics can give retailers the edge

With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of 'traffic' into malls, high streets, pop-up stores, websites, apps and other channels...

By Simon Shaw 1 day ago

How IoT can transform the local retail sector

It is hard to believe that billions of connected devices and sensors - the Internet of Things - are forecast to be worth a staggering $US94bn by 2025 in the retail sector...

1 day ago

How an efficient warehouse operation could save you a sale

One of the biggest frustrations instore shoppers face is not being able to find products they're looking for - whether they are sold out, hard to find or simply not practical to keep in stock...

By Mark Thomson 15 Feb 2019

Festival-goers can now shop and ship to Amazon lockers at Coachella

Visitors to the USA's popular Coachella festival in April will now be able to shop festival essentials from Amazon to be delivered to an Amazon locker located inside the event...

14 Feb 2019

5 ways our food supply chain will transform in 5 years

IBM has revealed the five significant changes driven by innovation in science and technology that will transform every stage of the food supply chain within the next five years...

14 Feb 2019

Ugandan company uses blockchain to track journey of its coffee

Uganda's Carico Café Connoisseur is using blockchain technology to track the supply chain of the coffee it sells...

13 Feb 2019

Scaling e-commerce in Africa

At present, e-business in Africa remains a challenge. It may be better than it ever has been, but the truth is that lower literacy and internet penetration levels continue to limit the growth on the continent...

By Dean McCoubrey 13 Feb 2019

5 businesses you'd be smart to start in 2019

These are the business opportunities set to grow exponentially in 2019, according to SA investor Manuel Koser...

12 Feb 2019

4 CRM marketing trends to ignite 2019

Never has the emphasis on customer centricity been more rampant than it is in the era of the connected customer who, thanks to technology, has become more powerful and vocal than ever before, marking only the beginning of an era where failure to listen equals a rapid demise of your brand...

By Sugeshni Subroyen 12 Feb 2019

The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

6 ways to win with CX

Branding and selling is about knowing what and how technology can assist in the CX experience but it's also about ensuring that there's a human and emotional connection with the consumer every step of the way...

By Eben Esterhuizen 8 Feb 2019

LG appoints new president for MEA region

LG Electronics (LG) has appointed James Lee as its news president of the Middle East and Africa Region (MEA)...

5 Feb 2019

The brands leading, challenging and exploring in 2019

Coca-Cola dividing their products into three categories - leaders, challengers and explorers - is a good way of defining the future of any brand...

By Jainita Khatri 5 Feb 2019

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