Retail Trends 2021

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#BizTrends2021: A challenging year anticipated for SA retailers

The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves...

By Tasmika Ramlakan 2 days ago

Top 10 global consumer trends for 2021 - Euromonitor

The top trends that Euromonitor believes will define consumer behaviour and influence business strategies in the year ahead...

3 days ago

2020 digital holiday sales climb to $1.1tn globally - Salesforce

Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...

13 Jan 2021

4IR: How the subscription economy is changing the world of CX

The impacts of Covid-19 won't be temporary and customer experience (CX) as we know it is coming to an end. Luckily, we can all learn from the changes to come...

By Charlotte Adelgaard 13 Jan 2021

#BizTrends2021: Acceleration of digital payments

2020 blurred conventional lines of e-commerce, with sectors that historically had low digital payment penetration experiencing higher demand, as more people shopped online...

By Jonathan Smit 12 Jan 2021

Why is MTN data more expensive in South Africa? Company responds...

Following public outcry over MTN data prices in South Africa and a threatened boycott with the #NoRechargingForMTN hashtag, MTN has shed more light on local pricing for its data bundles...

By Wiehahn Diederichs 28 Dec 2020

Woolworths launches trial of same-day grocery delivery app Woolies Dash

Woolworths has officially launched the trial of its same-day grocery delivery app Woolies Dash. The app is now live on the Google Play Store, Huawei App Gallery and Apple App Store...

By Megan Ellis 24 Dec 2020

South African retail changes course this feastive season

Covid-19 has certainly rocked the boat of retail with an immense force this year. But as we have seen with the recent Black Friday period, there is no reason to jump ship when you have a solid, seamless online sales strategy in place...

21 Dec 2020

Automation and data-driven decision-making to power retail in 2021

Retailers' interest in innovative technologies, solutions and new operating models continues to grow...

17 Dec 2020

SA consumers plan to spend much less this festive season - SAS

Retailers will need to adapt to changing customer expectations to secure much-needed profits...

14 Dec 2020

#BestofBiz 2020: Retail

Discover the most read content on Bizcommunity's Retail site over the past year...

14 Dec 2020

Cybercrime risks are ruining the gains made over the last year

While online merchants are revelling in the excellent growth of new customers, fraudsters are also migrating online and, if left unchecked, these bad actors could destroy the windfall of this new customer acquisition...

By Brendon Williamson 11 Dec 2020

Pepkor's Paxi parcel service boasts impressive growth

Paxi, Pepkor's counter-to-counter parcel service that allows customers to send, collect and return parcels, has experienced exceptional growth since its launch in 2018...

9 Dec 2020



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