In the age of digital transformation, it is critical to guide your target audience through the customer journey from interest to purchase...
What can grocery retailers do to ensure that they retain their current customers and attract more customers to their stores once the Covid-19 pandemic has ended?
Performance wear brand Under Armour revealed its Iso-Chill microfibre technology for 2021 in a global online launch event...
Robust, effective voice of the customer programmes will help differentiate SA as the best contact centre destination...
Smoke Customer Intelligence 3 days ago
Those who pre-order this must-have TV between 3 May and 31 May 2021 will receive a free Samsung Sound Bar Bundle to enhance their Neo QLED experience even further...
Samsung South Africa 3 days ago
As furniture and fashion retailers continue their recovery from the Covid-19 pandemic, credit will play an increasingly important role, says redPanda Software's Allan Dickson...
Allan Dickson 3 days ago
What exactly does innovation and agility entail, and how does it work to serve e-commerce-based businesses in 2021, asks Teljoy's Jonathan Hurvitz...
Jonathan Hurvitz 7 May 2021
Woolworths has launched digital beauty experiences, Virtual Try On and Virtual Consultations, which are designed to help consumers reinvent their beauty shopping experience at home...
95% of consumers in South Africa are considering emerging payments such as biometrics, digital currencies and QR codes, in addition to contactless...
Samsung achieved a third successive Broad-Based Black Economic Empowerment (B-BBEE) level one contribution status...
Samsung South Africa 5 May 2021
Digital marketplaces such as Amazon, Alibaba, click and collect models, and food delivery ecosystems have rapidly changed consumer behaviour, and increased the demand for convenience...
Haydn Townsend 3 May 2021
LG announced its first-quarter 2021 consolidated sales of ₩18.81trn ($16.90bn) and operating profit of ₩1.52trn ($1.36bn) - the highest quarterly results in the company's history...
LG 30 Apr 2021
Afrikrea has partnered with DHL and Visa to launch Anka, a platform that provides African micro retailers and small businesses with e-commerce, payments and global shipping services...
Optimising customer experience by leveraging emerging and new technology results in a host of positive spin-offs for businesses but it must be approached in a methodical and strategic manner...
Wynand Smit 29 Apr 2021
