The new era of smart packaging, and consequently products, will connect, improve and transform industries and shape new consumer expectations...
The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves...
The circular relationship between retail sales, consumer spending and employment in SA means retailers are unlikely to be able to 'sell' themselves out of the situation in which they now find themselves...
Tasmika Ramlakan 2 days ago
The top trends that Euromonitor believes will define consumer behaviour and influence business strategies in the year ahead...
Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...
The impacts of Covid-19 won't be temporary and customer experience (CX) as we know it is coming to an end. Luckily, we can all learn from the changes to come...
Charlotte Adelgaard 13 Jan 2021
2020 blurred conventional lines of e-commerce, with sectors that historically had low digital payment penetration experiencing higher demand, as more people shopped online...
Jonathan Smit 12 Jan 2021
Following public outcry over MTN data prices in South Africa and a threatened boycott with the #NoRechargingForMTN hashtag, MTN has shed more light on local pricing for its data bundles...
Wiehahn Diederichs 28 Dec 2020
Woolworths has officially launched the trial of its same-day grocery delivery app Woolies Dash. The app is now live on the Google Play Store, Huawei App Gallery and Apple App Store...
Megan Ellis 24 Dec 2020
Covid-19 has certainly rocked the boat of retail with an immense force this year. But as we have seen with the recent Black Friday period, there is no reason to jump ship when you have a solid, seamless online sales strategy in place...
Retailers' interest in innovative technologies, solutions and new operating models continues to grow...
Retailers will need to adapt to changing customer expectations to secure much-needed profits...
Discover the most read content on Bizcommunity's Retail site over the past year...
While online merchants are revelling in the excellent growth of new customers, fraudsters are also migrating online and, if left unchecked, these bad actors could destroy the windfall of this new customer acquisition...
Brendon Williamson 11 Dec 2020
Paxi, Pepkor's counter-to-counter parcel service that allows customers to send, collect and return parcels, has experienced exceptional growth since its launch in 2018...
Retail Trends 2021
