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Hey Siri! Why are food retailers so slow to embrace technology?
Hey Siri! Why are food retailers so slow to embrace technology?

Your own voice will likely become the most significant focus for food retailers and restaurants over the next little while. Voice searches are increasingly becoming the norm...

By Sylvain Charlebois 11 hours ago

Clicks to roll out 41 new stores
Clicks to roll out 41 new stores

Clicks Group is planning a capital investment of R700 million over the next financial year, split across the store and pharmacy network, and group infrastructure to support the increased scale of the business...

17 hours ago

Are brands living up to client expectations?

Right now it is vitally important for us to understand what the changes are in consumer's expectations, how we work around them or modify our offerings to suit their needs, while still continuing to grow in the market...

By Jedd Cokayne 15 hours ago

Up, close and very personalised

The shift to a more individualised society that values experiences more than goods has resulted in a strong drive towards personalisation...

By Refilwe Maluleke 17 hours ago

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is simply no longer enough to ensure business success. Customers want to feel important, engaged and valued. They don't want to be satisfied - they want to be delighted!...

By Mornay Roberts-Lombard 15 hours ago

Skip the queue, earn rewards with Kauai's new app

Health food chain Kauai has launched a new app that lets customers order ahead, skip the queue and earn rewards...

16 hours ago

How to protect yourself from the latest online security threat - formjacking

The latest Symantec's Internet Security Threat Report lists formjacking as one of the most dangerous attacks in the history of cybercrime...

14 hours ago

Ubuntu Baba founder on navigating family life and a growing business

A mother and entrepreneur, Shannon McLaughlin is the founder of South African babywear brand Ubuntu Baba. If the company name rings a bell, it's because it made headlines for its battle with Woolworths...

18 Apr 2019

Mon Choco's eco-friendly Easter eggs

As Easter approaches, all over the world orders ramp up for chocolate bunnies and Easter eggs. But, have you ever thought about where chocolate comes from and its environmental impact?

18 Apr 2019

Easter eggs: hunting for a solution to excessive packaging

So which Easter tradition came first? The packaging or the egg? The answer is of course not that surprising (it's the egg). The tradition of giving people eggs at spring time has roots in ancient pagan festivals...

By Elliot Woolley 18 Apr 2019

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