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2 international awards for South African retail marketing agency
2 international awards for South African retail marketing agencyTaryn Louch Creative 
Hunter's presents The Moonga K. Experience: A celebration of abafostayo spirit
Hunter's presents The Moonga K. Experience: A celebration of abafostayo spirit 
Hunter’s Premium Cider ‘Refreshes The Ones Abafostayo Through Winter’
Hunter’s Premium Cider ‘Refreshes The Ones Abafostayo Through Winter’ 
The perfect gift for the perfect dad - Celebrate Father's Day with Lindt Excellence
The perfect gift for the perfect dad - Celebrate Father's Day with Lindt Excellence 
Savanna launches the hilariously fresh Anger Manenja campaign with a digital twist
Savanna launches the hilariously fresh Anger Manenja campaign with a digital twist 
The Refill Revolution - The Body Shop celebrates World Environment Month and Refill Day
The Refill Revolution - The Body Shop celebrates World Environment Month and Refill DayThe Body Shop South Africa 
The importance of trials (reason process and time frames)
The importance of trials (reason process and time frames) 
Bernini #Gloments and Glamour Magazine partner to elevate female experiences
Bernini #Gloments and Glamour Magazine partner to elevate female experiences 
The retail pendulum is shifting in SA and it's encouraging
The retail pendulum is shifting in SA and it's encouraging

  7 Sep 2023

Source: © 123rf Appointment-based shopping is best suited for retailers who sell high-end or luxury products, such as jewellery, fashion, or beauty products
The benefits and challenges of appointment-based shopping

  30 Aug 2023

Image supplied. Four habits and behaviours of Gen Z shoppers have influenced the digital transformation of the delivery game
4 habits and behaviours of Gen Z shoppers influencing the digital transformation of the delivery game

17 Aug 2023

Source: Takealot Takealot.com is trialling its first-ever on-demand service, TakealotNow that will deliver within the hour
Takealot.com trials first-ever on-demand service, TakealotNow

15 Aug 2023

Source: © 123rf How consumers feel about retail differs from consumer segment to consumer segment
The impact of economic conditions on the retail market and different consumer segments

10 Aug 2023

Chief counsel at Mondelez International Sub-Saharan Africa, Jo-Ann David
#WomensMonth: Overcome challenges by focusing on your response - Jo-Ann David, Mondelez International

  8 Aug 2023

Image supplied. Somerset Mall has mall embarked on an ambitious redevelopment project
Somerset Mall upgrades and adds new dining options

8 Aug 2023

Source: © Research Gate Traditional Trade has experienced an impressive post Covid-19 resurgence, with good figures in FMCG sales in 2023
A renaissance in SA's traditional trade sector, with 23.6% growth

7 Aug 2023

Source: © 123rf The latest Maps shows consumer behaviour shifts in shopping
Maps shows changes in consumer behaviour, shopping patterns and media consumption

4 Aug 2023

Image source: perig76 –
Why 360-degree technology is key to an efficient, tailored retail experience

  2 Aug 2023

Source: YMZ Woolworths has released its results for its financial year ended 25 June 2023
Woolworths results show increased turnover and sales

31 Jul 2023

Source: © 123rf Shop! South Africa and the Institute of Marketing Management (IMM) have formed a partnership
Shop! South Africa and the Institute of Marketing Management join forces

27 Jul 2023

Image source: kenishirotie –
How can you help them? Tips to creating a customer-centric business

26 Jul 2023

Image supplied. Over 11 million Pick n Pay customers have unclaimed Smart Shopper points already loaded on their card, totalling over R250m in cash-back rewards
Pick n Pay customers have R350m in cash-back rewards waiting to be spent

25 Jul 2023

Image source: Aleksandra Gigowska –
How to give customers what they want in a loyalty programme

  24 Jul 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research
Mystery shopping results now delivered in 24-48 hours by BMi Research

BMi Research  20 Jul 2023

Source: Global Convenience Store Focus Fuel forecourt retail is the fastest-growing segment of South African convenience retail
6 opportunities for fuel forecourt retail to grow its share of the convenience market pie

19 Jul 2023

Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth
Can local FMCG e-commerce still deliver?

14 Jul 2023

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy
Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

Image source: Ivan Samkov from
Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

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More news

The retail pendulum is shifting in SA and it's encouraging
The retail pendulum is shifting in SA and it's encouraging

 7 Sep 2023

Source: © 123rf Appointment-based shopping is best suited for retailers who sell high-end or luxury products, such as jewellery, fashion, or beauty products
The benefits and challenges of appointment-based shopping

 30 Aug 2023

Image supplied. Four habits and behaviours of Gen Z shoppers have influenced the digital transformation of the delivery game
4 habits and behaviours of Gen Z shoppers influencing the digital transformation of the delivery game

17 Aug 2023

Source: Takealot Takealot.com is trialling its first-ever on-demand service, TakealotNow that will deliver within the hour
Takealot.com trials first-ever on-demand service, TakealotNow

15 Aug 2023

Source: © 123rf How consumers feel about retail differs from consumer segment to consumer segment
The impact of economic conditions on the retail market and different consumer segments

10 Aug 2023

Chief counsel at Mondelez International Sub-Saharan Africa, Jo-Ann David
#WomensMonth: Overcome challenges by focusing on your response - Jo-Ann David, Mondelez International

 8 Aug 2023

Image supplied. Somerset Mall has mall embarked on an ambitious redevelopment project
Somerset Mall upgrades and adds new dining options

8 Aug 2023

Source: © Research Gate Traditional Trade has experienced an impressive post Covid-19 resurgence, with good figures in FMCG sales in 2023
A renaissance in SA's traditional trade sector, with 23.6% growth

7 Aug 2023

Source: © 123rf The latest Maps shows consumer behaviour shifts in shopping
Maps shows changes in consumer behaviour, shopping patterns and media consumption

4 Aug 2023

Image source: perig76 –
Why 360-degree technology is key to an efficient, tailored retail experience

 2 Aug 2023

Source: YMZ Woolworths has released its results for its financial year ended 25 June 2023
Woolworths results show increased turnover and sales

31 Jul 2023

Source: © 123rf Shop! South Africa and the Institute of Marketing Management (IMM) have formed a partnership
Shop! South Africa and the Institute of Marketing Management join forces

27 Jul 2023

Image source: kenishirotie –
How can you help them? Tips to creating a customer-centric business

26 Jul 2023

Image supplied. Over 11 million Pick n Pay customers have unclaimed Smart Shopper points already loaded on their card, totalling over R250m in cash-back rewards
Pick n Pay customers have R350m in cash-back rewards waiting to be spent

25 Jul 2023

Image source: Aleksandra Gigowska –
How to give customers what they want in a loyalty programme

 24 Jul 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research
Mystery shopping results now delivered in 24-48 hours by BMi Research

 20 Jul 2023

Source: Global Convenience Store Focus Fuel forecourt retail is the fastest-growing segment of South African convenience retail
6 opportunities for fuel forecourt retail to grow its share of the convenience market pie

19 Jul 2023

Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth
Can local FMCG e-commerce still deliver?

14 Jul 2023

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy
Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

Image source: Ivan Samkov from
Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

Image source: Kindel Media from
How retailers can make the most of SA's burgeoning e-commerce market

 10 Jul 2023

Source: © 123rf Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform
Massmart's tech capability improves e-commerce customer experience

4 Jul 2023

Source: © michaeljung -
Providing customer experience excellence using analytics and intuition

 3 Jul 2023

The mall says ticketless parking is now available. Source: Supplied.
The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

29 Jun 2023

Image source: Vitaliy Vodolazskyy –
Suppliers obligated to protect consumers

29 Jun 2023

Image source: Ketut Subiyanto from
8 tips for successful retail training

 26 Jun 2023

Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.
Checkers trials Xtra Savings Plus

 23 Jun 2023

Peter Ludi, MD Solutions at redPanda Software
How invisible tech will underpin the retail store of the future

 23 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now
7 loyalty programmes trends

20 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa
Retail staff want more tech, research reveals

20 Jun 2023

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch
Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

 20 Jun 2023

Image source: Blake Wisz from
Trends in retail training and how this impacts talent retention

 20 Jun 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028
ChatGPT: The great disruptor in retail

19 Jun 2023

Partnership delivers #ChangeforGood to communities in need
Partnership delivers #ChangeforGood to communities in need

19 Jun 2023

Source: © Pharmacy Business All 237 Lloyds Pharmacy branches located in Sainsbury’s in the UK will cease operation by the end of business today
All UK's Sainsbury-based Lloyds Pharmacies closed

13 Jun 2023

Image source: Kindel Media from
Game introduces new e-commerce payment option, myVirtual Credit

12 Jun 2023

Sherrie Donaldson, project director for the Atlas project and BRICS Business Council Skills Development Working Group member
Future skills roadmap for food, beverage sector launches

9 Jun 2023

Source:
South African retailers excel in promotions, customer service lags

9 Jun 2023

Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year
Pick 'n Pay's expansion into financial services pays off

9 Jun 2023

How to automate and digitise deliveries through ERP
How to automate and digitise deliveries through ERP

,  7 Jun 2023

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