CRM, CX, UX News

#WomensMonth

Women in tech: Driving change, powering progress

Aphelele Nyewe

From traditional to entrepreneurial: SA women take charge

Michelin’s Mangie Magadagela is leading the charge

Maroefah Smith

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Faith Popcorn: The people's pushback trend

Promoted

Baking media effectiveness into your video marketing strategy

Baking media effectiveness into your video marketing strategy

4 Jul 2025

Kfm 94.5 announces 2025 Best of the Cape Awards finalists – voting open

Kfm 94.5 announces 2025 Best of the Cape Awards finalists – voting open

30 Jul 2025

Advertise your job vacancies

Jobs

Front-End Developer Pretoria
Graphic Design and WordPress Ninja Pretoria

More jobs Submit a job Open account

Multimedia

All Galleries Audios Videos

Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Matt Deitke originally turned down a lesser offer. Source: X.

Meta breaks records with $250m offer to 24-year-old AI prodigy

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not defaultEldon Bothma and Hayley Blane

More news

Mind(set)

Mind(set)

Lara-Anne Derbyshire 27 Mar 2019

Building customer relationships in an age of disloyalty

Building customer relationships in an age of disloyalty

Wynand Smit 25 Mar 2019

#ECO19: How to build and sustain the trust of the online consumer

#ECO19: How to build and sustain the trust of the online consumer

Maroefah Smith 25 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

#ECO19: Is your mobile commerce strategy excluding the mass market?

Lauren Hartzenberg 22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

#ECO19: Unpack why your brand story matters before you start telling it

Leigh Andrews 20 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience

#SeamlessSA: A holistic approach to delivering great retail customer experience

Lauren Hartzenberg 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.

#ECO19: Why brands need to create emotional experiences for Generation CX

Leigh Andrews 19 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

Jessica Tennant 15 Mar 2019

Is your organisation customer centric?

Is your organisation customer centric?

14 Mar 2019

#Newsmaker: "I will always be a print girl" - Brand Cartel's Cilla Thompson

Jessica Tennant 13 Mar 2019

Marketing or the CCO: Who should be responsible for customer experience in South Africa?

Marketing or the CCO: Who should be responsible for customer experience in South Africa?

Corinium Global Intelligence 11 Mar 2019

Is long-term strategy still relevant?

Is long-term strategy still relevant?

Michelle Beh 8 Mar 2019

Loyalty is about more than just points

Loyalty is about more than just points

8 Mar 2019

How SA's biggest supermarkets measure up in customer satisfaction

How SA's biggest supermarkets measure up in customer satisfaction

7 Mar 2019

Steve Burd, Vice President: Sales for DHL Express Sub-Saharan Africa.
Source:

DHL renews partnership with eCommerce Africa

6 Mar 2019

Research reveals snapshot of SA employee experience

Research reveals snapshot of SA employee experience

4 Mar 2019

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

#FutureFit Yourself: Does your business suffer from 'marketing myopia'?

Carmen Murray 28 Feb 2019

Image via

Growing tourism with innovative visitor experience design technology

25 Feb 2019

Using digital to personalise customer services in Africa

Using digital to personalise customer services in Africa

Ntombi Mhangwani 22 Feb 2019

Mom buys everywhere for everyone. Is she buying your brand?

Exposure Marketing 22 Feb 2019

Brandwatch appoints YOUKNOW as African channel partner

Brandwatch appoints YOUKNOW as African channel partner

YOUKNOW Digital 21 Feb 2019

Justine Drake's recipe for award-winning content

Justine Drake's recipe for award-winning content

Dentsu 20 Feb 2019

Zando's coming of age

Zando's coming of age

Lauren Hartzenberg 15 Feb 2019

Boost your sales in a bear market

Boost your sales in a bear market

Charlie Stewart 15 Feb 2019

Survey says 12% of influencers buy their pets gifts on Valentine's Day

Survey says 12% of influencers buy their pets gifts on Valentine's Day

14 Feb 2019

How to win in the African digital space

How to win in the African digital space

Seanice Kacungira 12 Feb 2019

4 CRM marketing trends to ignite 2019

4 CRM marketing trends to ignite 2019

Sugeshni Subroyen 12 Feb 2019

Top 5 Industries to benefit from AI

Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX

6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

Oh no, what have I done to outbound call centres?

Oh no, what have I done to outbound call centres?

Sid Peimer 8 Feb 2019

Let's do Biz