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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

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Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

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#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

Source: © PRCA Young Lions TBWA/Hunt/Lascaris' team win Silver Lion

#Cannes2025: Young Lions TBWA/Hunt/Lascaris' team win Silver LionDanette Breitenbach

#Cannes2025 winners: Experience and Strategy Lions

#Cannes2025 winners: Experience and Strategy LionsDanette Breitenbach

The campaign stars Damson Idris and Brad Pitt. Source: Supplied.

Heineken 0.0 launches high-octane campaign for Apple Original Films’ F1 The Movie

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

Source:

Global Alliance demands mental health protections for content moderators

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

Nomzamo Mbatha named first African brand ambassador for Creme of Nature

Source: Supplied. Valor Hospitality Partners announces two significant deals in West Africa, at an estimated value of R540m.

Valor Hospitality expands into West Africa with R540m in new hotel deals

Source: Reuters.

World Bank urges 'radical' debt transparency for developing countriesLibby George

Image source: rawpixel from

The dos and don'ts of registering a 'green' trade mark

By Alissa Naran and Robyn Broodryk 1 day

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Skills training: How to get a career in IT without a degree

By Jessica Hawkey 1 day

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Source: © 123rf

Marketing

Warc research: A clear customer promise is even more effective in B2B than B2C

15 Aug 2024

#WomensMonth: Andriette de la Harpe, the creative visionary behind Mondvol Bakery

FMCG

#WomensMonth: Andriette de la Harpe, the creative visionary behind Mondvol Bakery

Evan-Lee Courie 15 Aug 2024

Source: typolix via

Supply Chain

Supply chains should make the world better, not worse – it’s time for a rethink

R. Hamann, C.-M. Chen, J. Gualandris, et al. 15 Aug 2024

H&M and Anamika Khanna embrace Indian culture in new collection

Fashion & Homeware

H&M and Anamika Khanna embrace Indian culture in new collection

15 Aug 2024

Spotify to celebrate Cape Town's diverse culture

Events

Spotify to celebrate Cape Town's diverse culture

15 Aug 2024

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Financial Services

Savvy alternatives to employee two-pot withdrawals

Koketso Mahlalela 14 Aug 2024

#WomensMonth: Bridget Harpur, the woman driving Volkswagen SA's marketing

Dealers

#WomensMonth: Bridget Harpur, the woman driving Volkswagen SA's marketing

Imran Salie 14 Aug 2024

Part 3: Agency Scope China - Chinese market complexity and competitiveness raise client expectations

Marketing

Part 3: Agency Scope China - Chinese market complexity and competitiveness raise client expectations

14 Aug 2024

Zikora launches first-ever short film contest, Roots On Reels: Showcasing African Beauty Through Film as part of its Decolonizing Beauty campaign (Image supplied)

Film & Cinematography

Nigerian Zikora's short film contest launches as part of its Decolonizing Beauty campaign

14 Aug 2024

Source:

Advertising

Brand safety, signal loss dominate concerns as Warc releases The future of programmatic 2024 report

14 Aug 2024

Mark1 and more celebrate digital excellence at the 2024 Bookmark Awards

IAB Bookmarks Awards

Mark1 and more celebrate digital excellence at the 2024 Bookmark Awards

IAB South Africa 14 Aug 2024

Promotions & Activations

VWV's new leadership steering the brand into the future

Lume Communications 14 Aug 2024

The CCMA has dismissed a claim for unfair dismissal by a former Dis-Chem employee with cancer. Archive photo: Ashraf Hendricks/GroundUp

Labour Law & Unions

In sickness and in health: What can workers expect from their employer if they are too sick to work?

Tania Broughton and GroundUp Staff 14 Aug 2024

South African education leaders among finalists for 2024 Africa Education Medal

Education

South African education leaders among finalists for 2024 Africa Education Medal

14 Aug 2024

Ensuring a lasting legacy this Women’s Month

Law Practice

Ensuring a lasting legacy this Women’s Month

Capital Legacy 14 Aug 2024

Luke Lawrence Barry named executive chef at Mount Nelson

Food & Wine

Luke Lawrence Barry named executive chef at Mount Nelson

14 Aug 2024

Nominations now open for the Agri Investment Indaba Awards 2024

Agriculture

Nominations now open for the Agri Investment Indaba Awards 2024

14 Aug 2024

Media24: Leading the way in exceptional journalism and impactful content

Media

Media24: Leading the way in exceptional journalism and impactful content

Media24 14 Aug 2024

Can local e-commerce businesses compete against global counterparts?

E-commerce

Can local e-commerce businesses compete against global counterparts?

14 Aug 2024

The future of people should be your top priority

Management & Leadership

The future of people should be your top priority

Topco Media 14 Aug 2024

Image source: bowie15 –

Competition Law

Impact of Malawi's new competition law on mergers - Part 2

Tamara Dini and Nazeera Mia 14 Aug 2024

MyBroadband’s record traffic growth in 2024

Online Media

MyBroadband’s record traffic growth in 2024

Broad Media 14 Aug 2024

Blisters for Bread in association with Lucky Star: Entries close 19 August

ESG & Sustainability

Blisters for Bread in association with Lucky Star: Entries close 19 August

The Peninsula School Feeding Association 14 Aug 2024

While Google doesn't sell hardware in South Africa, local Fitbit users have been thrown a lifeline.

Mobile & Apps

Google remembers that Fitbit exists, new features coming

Lindsey Schutters 14 Aug 2024

Source: Supplied. Bradd Bendall, BetterBond’s head of sales.

Property

Buying a home and running your business from there? What you need to know

14 Aug 2024

Maximising potential: The strategic art of hotel revenue management

Tourism

Maximising potential: The strategic art of hotel revenue management

Index Hotels 14 Aug 2024

What happens to financial losses suffered by banking customers following a kidnapping?

Banking

What happens to financial losses suffered by banking customers following a kidnapping?

Bullion PR & Communication 14 Aug 2024

ESPN Africa set for epic European football season ahead

TV

ESPN Africa set for epic European football season ahead

The Walt Disney Company Africa 14 Aug 2024

Ocean Basket Rosebank introduces self-service kiosk

Technology

Ocean Basket Rosebank introduces self-service kiosk

14 Aug 2024

Cape Town-based startup Open Access Energy bags R13.6m in seed funding

Funding

Cape Town-based startup Open Access Energy bags R13.6m in seed funding

14 Aug 2024

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