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Brand conversations and ‘Word of Mouth’ are now happening online. Therefore, online reputation management is clearly critical to the success of your business.
When you're wearing a thousand or more hats while managing your business, it's easy to forget one of the most critical things you should be paying attention to: your online reputation.
Active reputation management is key to boosting your online presence, ensuring greater visibility. Bottomline you’ll get more sales. Why? Because search engines give preference to well-managed and responsive businesses, which can be deemed trustworthy and real, thereby increasing their popularity and local SEO ranking.