Branding News South Africa

Webfluential, new platform harnesses power of social communication

Webfluential, a powerful subscription-based platform that connects brands with consumers via credible social media influencers in order to realise the full potential of social communication, has been launched by Retroviral digital communications agency, development house Silver Apple Studios and digital media venture capital fund Stratos Capital.

It has been designed to provide influencers on social platforms including Twitter, blogs, YouTube and Instagram with a means of quantifying their influence so that they can generate a new revenue stream off the media that they have created.

Mike Sharman, Dave Philip and Murray Legg
Mike Sharman, Dave Philip and Murray Legg
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At the same time, brands and the marketing industry, including advertisers, public relations agencies and media buyers, can identify the most relevant online influencers to include in their campaigns, creating earned media, talkability, feedback and ultimately, sales.

"Consumers are spending an ever-increasing amount of time online in order to study and review their potential purchases and they gather opinions from their network of trusted sources before making purchases," says Mike Sharman, owner of Retroviral. "Opportunity exists for brands to drive sales through social channels by engaging with the influencers that consumers trust, something that has been difficult to do and difficult to measure until now."

"It is a platform that will link brands to consumers, through online people of influence. With almost 10 million people in South Africa easily accessible through social platforms, it's a channel that brands cannot afford to ignore."

Audience tool

Webfluential will be an invaluable tool for the following audiences:

• Influencers who see the value of providing accurate and credible online analytics so that clients and potential clients can use them confidently for brand activations and campaigns
• Advertisers, media buyers and brands looking for alternative, measurable channels to promote and endorse their clients' or their own products or services; and
• Public relations agencies requiring a platform to measure their social communication efforts for their clients and who also seek a credible listing of social influencers to target for client campaigns, launches and product reviews.

Influencers

By measuring and ranking the 'influence' of each influencer on the platform, the site makes it possible for them to earn income from their social communication efforts by connecting them to paying advertisers and marketers, for which the platform in turn claims a small commission.

"Influence isn't simply captured in a single digit. Our algorithms measure influence by looking at each individual's reach, resonance and relevance by interpreting the numbers behind their social interactions," explains Murray Legg, co-founder of Stratos Capital.

Influencers do not pay to be listed but do need to meet the platform's minimum requirements. This includes a minimum of 1,000 legitimate Twitter followers.

By nurturing relationships with influencers, as they emerge and evolve, the site will maintain current profiles for each of them, including details of their particular interests and content niches, how many followers or fans they have on the platforms where they publish and whether they are open to advertising, product reviews, product placements, invitations to launches and events.

Webfluential, new platform harnesses power of social communication

Brands, advertisers and media agencies

The site will provide brands, advertisers and media agencies with access to accredited social influencers who have met the minimum requirement to subscribe to the platform. It gives them the information they need to work with influencers in the same way that they work with traditional media.

"The social space is populated with thousands of individuals who publish content on a regular basis within their own particular niches. Until now, it has been difficult for brands and agencies to gather measurable, comparable information about each influencer in order to create and then report on effective social media campaigns. The site has the capability to do just this," says Legg.

Public relations

PR agencies subscribe to the platform for R5,000 ex VAT per annum, which provides users with access to the listing of accredited social influencers relevant to their client campaigns.

The influencers are grouped by location, audience, what platform they are influential on and into verticals such as entertainment, sport, motoring, food, fashion, beauty etc. Identifying relevant influencers for product reviews, product placements, invitations to launches and events, or site visits is now a simple process.

The influencers' rankings are also made available, so consultants can report the true reach and influence of the social communication channels they have selected, to their clients.

"Measuring the success of a public relations campaign using traditional media has been a point of discussion within the industry for years. Now that social communication and social media are firmly in the mix, an entirely new system of measurement is required," says Sharman.

The website has separate log in areas for each of its audiences. Depending on the subscription type selected, users will be able to access information relevant to their specific requirements.

"We believe that it will eliminate the guesswork that has limited the effectiveness of many social influencer engagements until now, boosting the legitimacy of social communication channels for all audiences involved," he concludes.

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