Don't feed the trolls: a guide to who they are and why they do it

We've all come across a troll at some time. They post obviously incorrect information ("Next time I go to Africa I'm visiting our troops in Afghanistan"), or are completely off-topic ("Does anyone support the Sharks?" "No, this is a movie forum.") Unfortunately, trolls also use bigotry, racism and misogyny to elicit a response.

When dealing with these ugly beasts, the most important thing to remember is: DO NOT ENGAGE.

Read the full story on www.memeburn.com.

For more:

• Journalism.co.za: What's that you say? Web eds tackle the highs, lows of commenting

For more link added at 12.21pm on 2 November 2010.