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Take care of corporation's 'heart'

The corporate network is very much like a human heart... we assume it will simply keep working, often under immense pressure, and only really take notice when it stops. Most businesses do not pay enough attention to the ‘heart’ of its operation and, in most cases, failure occurs because of inadequate supervision and poor application of resources.

In practice there are typically two facets to the network: the user interface area which is the most obvious side, and another, more discreet zone that houses background systems and operational infrastructure.

All levels of a network require constant and consistent attention. Like a chain, the network infrastructure is only as strong as its weakest link and the onus to ensure reliable, secure connectivity and best performance lies with the organization.

This is where managers really have to be proactive, and, in as much as it is possible, make decisions with the input and participation of IT administration.

The reason for this is because there is usually a myriad of systems in place that keep the network running. A general rule of thumb is that the larger the organization, the more complicated its network infrastructure and environment.

In much the same way that a heart is the lifeblood of a human being, the corporate network keeps a company alive in terms of digital communication, data storage and access.

The success of any business is largely dependent on its ability to communicate and interact. Data is the most prized asset of all, and a network is established as a practical means of ensuring up-to-date, effective communication channels.

The ability to digitally communicate, and do so quickly and effectively, is also based on the availability of technology resources. Unfortunately, it is usually only when communication process fails that people really begin to appreciate the network.

Factors such as speed and security remain differential qualities within the network. The availability of bandwidth and the desire to incorporate mobile and wireless in a cost effective manner adds impetus to the growth of the industry.

The corporate network continues to expand as more businesses appreciate the need to advance technologically. Smaller operations, perhaps more so than their larger counterparts, have to carefully consider the cost of ownership and investment around infrastructure. This decision has to be made with core business functions and requirements in mind.

However, the approach to the network and a possible investment in infrastructure will impact on end results and quality. Simply throwing money at a challenge in the hope that an abundance of technology will solve the problem cannot work. On the other hand, ignoring an obvious glitch or issue on the network is counter-productive.

Balance needs to be achieved. Today’s corporate network environment is characterized by sophisticated, multi-media applications and software. There is more pressure on the system to accommodate high-speed data transfer and management. At the same time, networks have to be customized and tweaked to keep up with development in the convergence of voice and data, as well as mobile and wireless product.

In essence a company’s first impression is defined not only by its service and delivery, but its ability to interact with speed, accuracy and efficiency in the 21st century.

About Paul Luff

Paul Luff is the country manager at SMC Networks.
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