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#YouthMonth

'Change happens when young people believe their voices matter' - Anelisa Zungu

Shan Radcliffe

Youth Day 2025: Equipping the next generation with skills for a changing world

How young South Africans are redefining the hospitality industry this Youth Month

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RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

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#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Hertex HAUS reopens reimagined Bellville Showroom

#See: Hertex HAUS reopens reimagined Bellville Showroom

RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

RAPT BizTrendsTV: Musa Kalenga - How agentic AI is revolutioning business

Sunshinegun expands offering with full-service digital capability

Sunshinegun expands offering with full-service digital capabilitySunshinegun

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

Transform your business culture through customer experience

By Liezel Jonkheid 6 Jun 2025

Leading with courage and conviction to shape the future of CX

Leading with courage and conviction to shape the future of CX

By Jeané van Greunen 3 Jun 2025

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Digital advertising group Aleph launches payment unit

18 Aug 2023

Source: © 123rf In South Africa's retail environment, data is still an untapped opportunity, yet it can revolutionise retail

Data an untapped opportunity in retail with potential to revolutionise the sector

Gerhard Nortjé 18 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.

#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Mark Mwongela, sales development director for PayPal, Africa.

PayPal's 4 tips to enhance buyer experience on payment platforms

10 Aug 2023

Source: © 123rf Generative AI is opening up major opportunities for CX professionals

Research shows generative AI set to transform CX

2 Aug 2023

Source:

Comp Commission challenges Takealot, Google, Uber Eats and Mr D Food

Karabo Ledwaba 1 Aug 2023

The event will be held in August. Source: Supplied.

4 key insights from leading brands in the CX industry

26 Jul 2023

Image source: kenishirotie –

How can you help them? Tips to creating a customer-centric business

26 Jul 2023

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Elon Musk rebrands Twitter to X

24 Jul 2023

Marketers, #DoMore celebrating and collaborating on Biz

Marketers, #DoMore celebrating and collaborating on Biz

Bizcommunity.com 19 Jul 2023

Claude Hanan and Luke Jedeikin are behind Bash and Superbalist. Source: Supplied.

E-commerce Titans: Meet the duo behind Bash and Superbalist

Karabo Ledwaba 19 Jul 2023

Unified commerce solutions for customer-centric retail success

18 Jul 2023

The power of personalisation in 2023

The power of personalisation in 2023

Nick Durrant, Bluegrass Digital 17 Jul 2023

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy

Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

Andrew Bourne, Regional Manager, Zoho

Exceptional CX is key to sustainable growth

Andrew Bourne 4 Jul 2023

Experts say Elon Musk's decisions undermine new CEO. Source: Reuters.

Elon Musk's Twitter rate limits could undermine new CEO, ad experts say

Jody Godoy, Sheila Dang and Akash Sriram 3 Jul 2023

Source: © michaeljung -

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

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Unlocking untapped potential: SA brands slow to use WhatsApp's marketing power

27 Jun 2023

Source: © Ad Age Bread of the Nation, AB InBev SA, Castle Lager, from Ogilvy, Cape Town SA is shortlisted in the Titanium Lions

#Cannes2023: Grand Prix for Saudi Arabia and Ogilvy SA shortlisted in Titanium Lions

23 Jun 2023

Image by Fran Luckin. Kevin Hart, Entertainment Person of the Year talks about Hartbeat, his entertainment and content creation company

#Cannes2023: The diary of Creative Circle: Fran Luckin: "Talent goes where the fun is"

21 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now

7 loyalty programmes trends

20 Jun 2023

Episode 4 of 21: Flexibility in big versus small companies

Episode 4 of 21: Flexibility in big versus small companies

Delta Victor Bravo 20 Jun 2023

Image supplied: (From left) Amanda Cromhout, Truth CEO and International Loyalty Personality of the Year, with Annich McIntosh, editor of Loyalty Magazine

SA wins at international loyalty awards

15 Jun 2023

Episode 3 of 21: The importance of introducing more flexibility

Episode 3 of 21: The importance of introducing more flexibility

Delta Victor Bravo 12 Jun 2023

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa launches Cosmos - The revolutionary consumer rewards and insights platform

TLC Worldwide Africa 7 Jun 2023

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

6 Jun 2023

Episode 2 of 21: The critical shifts that business needs to make

Episode 2 of 21: The critical shifts that business needs to make

Delta Victor Bravo 5 Jun 2023

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker's Audience Solutions delivers personalised, data-driven insight

Wavemaker 2 Jun 2023

Verve and Alida announce a seamless software and full service global insights offer

Verve and Alida announce a seamless software and full service global insights offer

VERVE 31 May 2023

Episode 1 of 21: What are the 3 new rules of good business?

Episode 1 of 21: What are the 3 new rules of good business?

Delta Victor Bravo 29 May 2023

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