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#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Nigerian entrepreneur Ink Eze knows how to grow an online community: her wedding community Bella Naija Weddings has over three million followers on Instagram...

By Maroefah Smith 1 day ago

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 2 days ago

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
#eco19: Unpack why your brand story matters before you start telling it

In a talk titled 'Why your story matters', in the 'driving demand' track of the fifth eCommerce Africa conference, attendees heard from Mike Joubert, founder of the Billybo Group. Dubbed a godfather in SA brands and marketing, he walked us through the virtue of storytelling and why it matters, while shedding light through examples from some of the greatest commercial stories ever told...

By Leigh Andrews 14 hours ago

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#eco19: Why brands need to create emotional experiences for Generation CX

The eCommerce Africa conference kicked off at CTICC on 19 March with a keynote session by Chantel Botha, founder of BrandLove, titled: 'More than a feeling, on why CX is the #1 competitive differentiator'. Here's what you missed...

By Leigh Andrews 1 day ago

Screen grab from the ad.
#OrchidsandOnions: Take a bow, McDonald's

And the Onion goes to... Chicken Licken, for its bullying tactics towards a vegan eatery...

By Brendan Seery 1 day ago

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

1 day ago

Scan Display's new, improved fabric lightbox
Scan Display's new, improved fabric lightbox

Lightboxes have become a sought-after medium for branding in retail stores and commercial properties. This is not surprising, as they are visually striking, versatile in size and placement, and the graphics are easily updated...

Issued by Scan Retail 2 days ago

Louis Vuitton pulls Michael Jackson-inspired clothing in the wake of Leaving Neverland
Louis Vuitton pulls Michael Jackson-inspired clothing in the wake of Leaving Neverland

Louis Vuitton is pulling Michael Jackson-inspired items from its autumn/winter 2019 menswear collection, as controversy mounts following the release of the HBO documentary Leaving Neverland...

2 days ago

Is Black Friday a threat to SA's December retail sales?
Is Black Friday a threat to SA's December retail sales?

The Black Friday sales bonanza in November is now bigger in SA than ever before. But is it an emerging threat for the traditional December festive season sales boom?

14 Mar 2019

Effective loyalty programmes have these 5 things in common
Effective loyalty programmes have these 5 things in common

Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa...

14 Mar 2019

#SeamlessSA: 6 questions to ask if you want more from your store
#SeamlessSA: 6 questions to ask if you want more from your store

Product of the Year South Africa's CEO Preetesh Sewraj shares think points on using design and insights to get more out of your physical stores...

By Lauren Hartzenberg 14 Mar 2019

Self-made or selfie-made?
Self-made or selfie-made?

At 21, Kylie Jenner is the youngest self-made billionaire ever...

By Raleen Bagg 12 Mar 2019

Meet the Maker: Pick n Pay to highlight local small suppliers on shelf
Meet the Maker: Pick n Pay to highlight local small suppliers on shelf

Pick n Pay has launched a 'Meet the Maker' showcase, that will see the retailer allocate shop space to promote local South African products produced by small businesses, to customers.

12 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Barbie at 60: instrument of female oppression or positive influence?
Barbie at 60: instrument of female oppression or positive influence?

Barbie Millicent Roberts, from Wisconsin US, is celebrating her 60th birthday. She is a toy. A doll. Yet she has grown into a phenomenon. An iconic figure, recognised by millions of children and adults worldwide...

By Gemma Witcomb 11 Mar 2019

Mindset matters more than income when it comes to consumer prosperity - Nielsen
Mindset matters more than income when it comes to consumer prosperity - Nielsen

When it comes to feeling prosperous, mindset matters more than income, according to the results of Nielsen's new 2019 Changing Consumer Prosperity Report...

11 Mar 2019

Image source: Getty/Gallo
The cause and effect of behaviour economics

Psychologically, we are programmed to respond well to being rewarded for good behaviour...

11 Mar 2019

Loyalty is about more than just points
Loyalty is about more than just points

An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives - but the days of offering points as the frontline reward are long gone...

8 Mar 2019

How alcohol companies are using International Women's Day to sell more drinks to women
How alcohol companies are using International Women's Day to sell more drinks to women

Many alcohol companies see International Women's Day as an ideal opportunity to market their products...

By Carol Emslie 8 Mar 2019

How SA's biggest supermarkets measure up in customer satisfaction
How SA's biggest supermarkets measure up in customer satisfaction

Results of the 2018 SA-csi for Supermarkets reveals that Woolworths has marginally maintained the best overall customer experience among SA's top supermarket brands...

7 Mar 2019

Miles of smiles for car winner at Game
Miles of smiles for car winner at Game

"Yay! Fantastic news, I can't believe I have won!" This was the reaction from Siyamamkela Matshisi of Promenade, Cape Town on discovering he had won a brand-new Polo Vivo car in a competition launched by AEG and Game...

Issued by Game 7 Mar 2019

Algorithms are maximising profits for online retailers by colluding to keep prices high
Algorithms are maximising profits for online retailers by colluding to keep prices high

Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?

By Graeme McLean 5 Mar 2019

Black-owned small business? Get pro-bono packaging design in the Sisonke Design Sprint
Black-owned small business? Get pro-bono packaging design in the Sisonke Design Sprint

Stratcom Branding is calling on entries from 100% black-owned SMME's for the chance to receive a pro-bono packaging design through its bi-annual social responsibility initiative...

5 Mar 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

To sell luxury, should it still be called luxury?
To sell luxury, should it still be called luxury?

It is no coincidence that one of the favoured gathering spots of France's "gilets jaunes" protesters is the Champs-Élysées - after all, it's where the icons of globalised luxury are on display...

By Jean-Noël Kapferer and Anne Michaut 27 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

Makeup maestro Sir John launches SA collection with WBeauty
Makeup maestro Sir John launches SA collection with WBeauty

International makeup artist to the stars, Sir John, has collaborated with WBeauty to launch a limited edition cosmetics line, titled Volume 1, in South Africa.

27 Feb 2019

The staying power of 'click and collect'
The staying power of 'click and collect'

If you want to engage customers and drive foot traffic in your store, then an e-commerce presence is essential. It might sound counter-intuitive, but in this modern shopping environment, online and in-store work together...

27 Feb 2019

Extra Smart Shopper rewards for TymeBank users
Extra Smart Shopper rewards for TymeBank users

In conjunction with the official launch of TymeBank today, Pick n Pay has announced that Smart Shopper customers with TymeBank accounts will be able to earn extra points - including rewards outside of Pick n Pay...

26 Feb 2019

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