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"We are upset that Hill's performance was troubled by technical issues and that the audience only got to experience her sensational talent half way through her set," says Rashid Lombard, festival director and CEO of espAfrika.
The technical issues were a result of an equipment malfunction that resulted in Hill's sound check settings being deleted. As soon as this was realized Hill's technical team worked rapidly to correct the problem.
"Modern sound equipment is unfortunately not immune to accident and misfortune. The equipment provided by espAfrika met all the technical specifications requested by Hill's technical team, however, an unfortunate equipment error resulted in the first half of her set being overshadowed by poor sound. The sound did however improve and the audience eventually got to experience a superb show," says Lombard.
The Cape Town International Jazz Festival is one of the rare productions where the festival directors and technical teams have clear technical guidelines to ensure the best possible sound. Fortunately no other artists experienced sound issues.