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FlySafair, Tripco partner to launch all-in-one travel package solutions
FlySafair, Tripco partner to launch all-in-one travel package solutionsArticle

"As our whole industry works together toward recovery, we wanted to expand our offering to customers giving them the option to book all the elements of a local getaway in one place."

5 hours ago

Understanding a digital marketing audit, step-by-step: part 3
Understanding a digital marketing audit, step-by-step: part 3Article

Many brands, digital or otherwise believe that digital marketing audits only comprise of a few key verticals, this is not the case, while these are included - they're not exclusively the focus of the audit...

Issued by UpBeet Digital 6 hours ago

Beyond data in Kenya: How the right SaaS company can help your business
Beyond data in Kenya: How the right SaaS company can help your businessArticle

With more than 22 million internet users and over 11 million social media users in Kenya, access to digital data is on the rise in the country that continues to be a technological hub on the African continent...

Siphesihle Hlela 1 day ago

5 ways freeing employees from landlines can benefit your businesses
5 ways freeing employees from landlines can benefit your businessesArticle

In a world where everyone carries a cellphone on their person at all times, it just didn't make sense to hold onto them...

John Woollam 7 May 2021

Can SA telcos win the financial services race?
Can SA telcos win the financial services race?Article

The high levels of unhappiness among telco customers could throw a major spanner in the works of their foray into financial services...

Diana Miguel 7 May 2021

Trust - a competitive differentiator in retail banking
Trust - a competitive differentiator in retail bankingArticle

Trust is of utmost importance when banks want to build long-term relationships with their retail banking customer segment. This is because...

Mornay Roberts-Lombard 6 May 2021

Free eCommerce Virtual Summit kicks off in May
Free eCommerce Virtual Summit kicks off in MayArticle

The annual PayFast eCommerce Virtual Summit, hosted by The Insaka eCommerce Academy, is set to take place from 17 to 20 May 2021...

5 May 2021

Primedia Unlimited renamed to Primedia Retail
Primedia Unlimited renamed to Primedia RetailArticle

Primedia's niche, out of home media arm, Primedia Unlimited, has been renamed to Primedia Retail...

4 May 2021

Italtile CEO Jan Potgieter to retire, Lance Foxcroft named successor
Italtile CEO Jan Potgieter to retire, Lance Foxcroft named successorArticle

Italtile's chief executive officer, Jan Potgieter, will be retiring on 31 December 2021 and emigrating to Europe...

4 May 2021

How manufacturers can unleash their digital marketplace superpower
How manufacturers can unleash their digital marketplace superpowerArticle

Digital marketplaces such as Amazon, Alibaba, click and collect models, and food delivery ecosystems have rapidly changed consumer behaviour, and increased the demand for convenience...

Haydn Townsend 3 May 2021

4 e-commerce trends, and how to use them to accelerate your business
4 e-commerce trends, and how to use them to accelerate your businessArticle

2020 proved to be a year of unprecedented consumer demand when it came to e-commerce adoption and popularity...

3 May 2021

Optimising customer experience: it all starts with the data
Optimising customer experience: it all starts with the dataArticle

Optimising customer experience by leveraging emerging and new technology results in a host of positive spin-offs for businesses but it must be approached in a methodical and strategic manner...

Wynand Smit 29 Apr 2021

Microsoft to train 20,000 young South Africans in software development
Microsoft to train 20,000 young South Africans in software developmentArticle

Microsoft SA has announced a partnership with the Public Service Sector Education, Training Authority (PSETA), and Afrika Tikkun to extend its Global Skilling Initiative...

29 Apr 2021

Credit: Getty
3 ways to reinvent retail customer engagement in a post-Covid worldArticle

As the Covid-19 pandemic has accelerated the shift to shopping online, retailers have had to re-imagine how they do business in a new digital world...

Robbie Kearns 28 Apr 2021

How to build and retain brand trust in uncertain times
How to build and retain brand trust in uncertain timesArticle

Brand trust: Unanimously agreed as being the single most important metric in the brand health value chain, and also the one that is hardest to attain...

Issued by Borderless Access 26 Apr 2021

Chicken chain Galito's continues expansion in Africa
Chicken chain Galito's continues expansion in AfricaArticle

South Africa-born food chain Galito's will soon have 20 outlets located in Kenya, as the piri-piri chicken brand eyes further growth on the African continent...

22 Apr 2021

6 signs your business could use growth capital
6 signs your business could use growth capitalArticle

If your business growth has plateaued, or you've hit a wall with your business plan, then it may be time for you to change things up...

Dov Girnun 22 Apr 2021

Training and upskilling will benefit SMMEs in a post-Covid world
Training and upskilling will benefit SMMEs in a post-Covid worldArticle

As businesses struggle to remain afloat, it becomes clear that there is one single attribute that will help SMMEs succeed; and that is training and upskilling...

21 Apr 2021

Here's what WhatsApp's upcoming privacy policy update means for brands
Here's what WhatsApp's upcoming privacy policy update means for brandsArticle

With messages sent remaining private and encrypted at all times, what will this mean for brands that use the app to reach and engage with consumers?

Kyle Oosthuizen 20 Apr 2021

How to improve your digital customer service strategy
How to improve your digital customer service strategyArticle

In today's customer-driven world, the role of the customer service and support team is more critical than ever. Businesses need to shift their mindset...

Ndagi Job Goshi 19 Apr 2021

Heineken SA appoints two new management team members
Heineken SA appoints two new management team membersArticle

Heineken South Africa has announced the appointment of two new management team members: Joy van Heerden has joined as digital and technology director while Vinicius Genio de Almeida will lead supply chain at the local office...

Issued by Heineken South Africa 14 Apr 2021

Greg Gatherer, account manager, Liferay Africa
5 reasons financial services must go digital firstArticle

Although the topic of digital transformation has been discussed extensively over the past year, the fact is that it is a critical one that has a significant impact on almost all industries...

Greg Gatherer 14 Apr 2021

Lockdown's crazy journey for OFyt and The Crazy Store
Lockdown's crazy journey for OFyt and The Crazy StoreArticle

The relationship between agencies and their clients was either challenged or grew from strength to strength during a time of uncertainty. The Crazy Store and its agency partner, Old Friends Young Talent, was one of the latter...

Issued by Old Friends Young Talent (OFyt) 14 Apr 2021

Back to business as usual for South Africa's airlines at last
Back to business as usual for South Africa's airlines at lastArticle

South Africa's troubled airline industry is slowly getting off the ground as Covid-19 eases off again in the country and the vaccination programme continues. Kulula is the latest of South Africa's airlines to resume a semblance of normal operations...

Issued by SA Airlines 12 Apr 2021

More South Africans willing to embrace remote work than global average - study
More South Africans willing to embrace remote work than global average - studyArticle

According to a new report, Decoding Global Ways of Working, one of the major legacies of the pandemic is that employees expect to be allowed to work remotely more often...

6 Apr 2021

New Tiger Wheel & Tyre Fitment Centre opens its doors
New Tiger Wheel & Tyre Fitment Centre opens its doorsArticle

As part of ongoing expansion plans, Tiger Wheel & Tyre recently opened its newest store located at Festival City in Kempton Park...

Issued by Tiger Wheel & Tyre 6 Apr 2021

Cybersecurity is key during digital transformation in the financial services sector
Cybersecurity is key during digital transformation in the financial services sectorArticle

The financial services landscape is changing quickly as banks face increasing competition from technology-based financial services...

Sarthak Rohal 31 Mar 2021

When change is the only constant, how do you grow your employees during disruptive times?
When change is the only constant, how do you grow your employees during disruptive times?Article

In a disrupted workplace, we must use the knowledge gained in 2020 to inform how we keep our people aligned, engaged and empowered...

Brian Eagar 31 Mar 2021

5 keys to unlock the success of your South Africa call centre
5 keys to unlock the success of your South Africa call centreArticle

Your South Africa contact centre can unlock the door to success with five essential keys. CommPeak hands you those keys to help your call centre grow and prosper...

24 Mar 2021

Best and worst network providers in SA revealed
Best and worst network providers in SA revealedArticle

The Telco Sentiment Index reveals that some telcos received significantly more negativity than others in 2020 while customer service is an industry-wide issue...

24 Mar 2021

The future of content streaming across Africa and the Middle East
The future of content streaming across Africa and the Middle EastArticle

Despite challenges of internet access, sufficient data and internet download speeds, revenues generated from subscription video-on-demand service (SVOD) across Africa and the Middle East are set to triple...

Henry Windridge 18 Mar 2021

B2B bullish about e-commerce opportunities
B2B bullish about e-commerce opportunitiesArticle

Business has changed forever, we need to rethink our priorities, strategies and processes. Suddenly entire workforces are working remotely and most budgets are now non-existent...

Nick Durrant, Issued by Bluegrass Digital 17 Mar 2021

#OrchidsandOnions: Lil-Lets is tops - period
#OrchidsandOnions: Lil-Lets is tops - periodArticle

Talk spot: Safe space to discuss women's reproductive health; Onion to Telkom for wasting an opportunity by not communicating...

Brendan Seery 16 Mar 2021

Connect with confidence at Protea Hotel by Marriott Kruger Gate
Connect with confidence at Protea Hotel by Marriott Kruger GateArticle

The Protea Hotel by Marriott Kruger Gate has reimagined traditional safari lodge meetings and events following a recent revitalisation of its conference amenities...

Issued by Protea Hotel by Marriott 15 Mar 2021

Huge rise in AI as customer and employee expectations shift - report
Huge rise in AI as customer and employee expectations shift - reportArticle

Many business leaders are turning to AI in response to customer expectations that are growing amid the transition to all-digital experiences...

11 Mar 2021

#EcommerceDay2021: Paving the way for growth beyond Covid-19
#EcommerceDay2021: Paving the way for growth beyond Covid-19Article

Digitalmall.com's Yaron Assabi weighs in on the encouraging growth of e-commerce in SA and what's needed to take it to the next level...

Lauren Hartzenberg 10 Mar 2021

E-commerce boom inspiring business transformation
E-commerce boom inspiring business transformationArticle

The rise of e-commerce in the country over the past year may have been driven by the pandemic, but it was long overdue...

10 Mar 2021

FCTG survey shows how Covid has changed the way South Africans travel
FCTG survey shows how Covid has changed the way South Africans travelArticle

Travellers won't book without flexible Ts & Cs and health and safety protocols in place, with the majority saying they want to travel internationally in 2021...

10 Mar 2021

The power of human connection
The power of human connectionArticle

Mushambi Mutuma, managing director of Black Powder, believes that there is something missing and that working remote will never emulate: the need for human connection...

Mushambi Mutuma 9 Mar 2021

5 reasons learnerships deserve greater acknowledgement
5 reasons learnerships deserve greater acknowledgementArticle

Despite having a strong track record for transforming employment and skills development, learnerships continue to be undervalued and undermined in SA...

Rajan Naidoo 9 Mar 2021

How to keep your cargo in perfect condition
How to keep your cargo in perfect conditionArticle

With timeframes from order to delivery now measured in days or hours, customers have become accustomed to the "magic" of a fast turnaround with a sense of engagement as they track the progress of the shipment...

Simon Nicholson 9 Mar 2021

#EcommerceDay2021: Are retailers scoring an own goal in online shopping?
#EcommerceDay2021: Are retailers scoring an own goal in online shopping?Article

According to Amanda Reekie, we need to ask what can be done to make online a bigger part of the retail mix, not least because there are still a number of faux pas that brands are making...

Amanda Reekie, Issued by imagineNATION Alliance 8 Mar 2021

Should you ditch the promotional flyers?
Should you ditch the promotional flyers?Article

Brad Taylor of Be Rad Be Digital shares reasons why you should ditch the promotional flyers...

Brad Taylor 8 Mar 2021

5 marketing tech trends to watch in 2021
5 marketing tech trends to watch in 2021Article

As technology evolves and data sets grow, marketing is changing, adapting and in some cases becoming automated...

Greg Chen 4 Mar 2021

Kantar's CX+ 2020: Reboot your CX understanding to supercharge TMT growth
Kantar's CX+ 2020: Reboot your CX understanding to supercharge TMT growthArticle

As people have adapted to living more of their lives from home due to the pandemic, how people experience your tech, media or telecommunications (TMT) brand converts the crisis into an opportunity - if you're ready for it...

Mark Molenaar, Issued by Kantar 4 Mar 2021

Customer experience within the medical aid industry
Customer experience within the medical aid industryArticle

The medical aid industry was thriving and performing above the Ask Afrika Orange Index benchmark, displaying a positive response to the market...

Sarina de Beer and Dr Amelia Richards, Issued by Ask Afrika 3 Mar 2021

From mobile first to mobile forced: What SA marketers need to know
From mobile first to mobile forced: What SA marketers need to knowArticle

South Africans became 'mobile forced' during lockdown. As marketers, when planning our mobile marketing campaigns, we need to learn how to overcome the challenges, leverage the trends and take advantage of the opportunities...

Issued by Mobitainment 3 Mar 2021

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