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RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

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MacBook Pro 14-inch M4 + Adobe: A new era for creatives starts now

MacBook Pro 14-inch M4 + Adobe: A new era for creatives starts now

17 Jun 2025

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#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Hertex HAUS reopens reimagined Bellville Showroom

#See: Hertex HAUS reopens reimagined Bellville Showroom

RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

RAPT BizTrendsTV: Musa Kalenga - How agentic AI is revolutioning business

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovationCEM Africa

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Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Leroy Meyer, Social Places 20 Nov 2024

2024 Township CX Report: Insights for brands navigating South Africa's township economy

2024 Township CX Report: Insights for brands navigating South Africa's township economy

Rogerwilco 20 Nov 2024

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

Source: © 123rf South Africans are demonstrating resilience and adaptability in response to inflationary pressures, but this has led to a decline in alcohol and fast food purchases

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach 12 Nov 2024

Discover key township consumer trends: Free webinar on authenticity, connectivity and brand support

Rogerwilco 12 Nov 2024

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

Cezanne Joynt 6 Nov 2024

Why seamless digital experiences are crucial for South African retailers

Why seamless digital experiences are crucial for South African retailers

5 Nov 2024

The importance of agile rewards programmes during times of economic uncertainty

The importance of agile rewards programmes during times of economic uncertainty

Kgomotso Zaake 4 Nov 2024

From survivor’s guilt to strength: A journey through cancer and mental health

From survivor’s guilt to strength: A journey through cancer and mental health

Ignition Group 29 Oct 2024

Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

29 Oct 2024

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Michael Levinsohn 28 Oct 2024

Why empathy is redefining customer experience in a digital world

Why empathy is redefining customer experience in a digital world

Liezel Jonkheid 22 Oct 2024

Rogerwilco achieves B Corp certification

Rogerwilco achieves B Corp certification

Rogerwilco 21 Oct 2024

Using data to revolutionise customer experiences

Using data to revolutionise customer experiences

21 Oct 2024

How WhatsApp automation can enhance customer service

How WhatsApp automation can enhance customer service

Xander Barnard 16 Oct 2024

Ogilvy celebrates two industry greats at the Loeries

Ogilvy celebrates two industry greats at the Loeries

Ogilvy South Africa 14 Oct 2024

Roanna Williams, chief creative officer and co-founder of Boundless with Ben Wagner

Birdwatching at The Loeries Episode 3: The Energy Episode

12 Oct 2024

Source: © Gallo Images Joe Public is the Loeries Awards Agency of the Year

#Loeries All the winners, Agency of the Year is Joe Public

11 Oct 2024

Source: © Gallo Images Lanre Adisa, Founder/Chief Creative Officer of Noah’s Ark communications based in Lagos, Nigeria.

#Loeries: How Noah’s Ark turned Airtel into Nigeria’s most loved brand

Danette Breitenbach 11 Oct 2024

Neo Segola, chief creative officer, Le Pub / Publicis Groupe and Ben Wagner

Birdwatching at The Loeries Episode 2: The Emotion Episode

11 Oct 2024

Source: © Gallo Images The Creative Circle hosted a panel discussion on the state of SA's advertising industry

#Loeries: The state of advertising in SA - Ambition. Deliberate. "Let's go, let's do it"

Danette Breitenbach 11 Oct 2024

How to simplify customer interactions for happier, more loyal customers

How to simplify customer interactions for happier, more loyal customers

Kelvin Brown 11 Oct 2024

Offlimit Communications excels at the New Generation Social & Digital Media Awards

Offlimit Communications excels at the New Generation Social & Digital Media Awards

OLC Through The Line Communications 11 Oct 2024

Source: © Gallo Images (Left) Preetesh Sewraj, CEO The Loeries, (centre) Bridget Harpur, head of marketing: Volkswagen South Africa was named Marketer of the Year, and (right)
Kabelo Moshapalo, incoming Loeries Chairperson and CCO Ogilvy Johannesburg

#Loeries: All the winners, VW's Bridget Harpur named marketer of the year

10 Oct 2024

Source: © Gallo Images SABC presenters were on one of the masterclass panels.

#Loeries2024: How TikTok and SABC use co-creation to enhance brand loyalty and community

Karabo Ledwaba 10 Oct 2024

Maximising Your ERP and CRM investments: Not all managed services are made the same

Maximising Your ERP and CRM investments: Not all managed services are made the same

Altron Digital Business 10 Oct 2024

The crucial role of last-mile delivery in customer satisfaction

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

How innovative payment solutions are shaping South Africa’s retail sector

How innovative payment solutions are shaping South Africa’s retail sector

Shaun Holley & Rory Bosman 30 Sep 2024

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

Legacy Lifestyle wins South African Loyalty Awards 'Best Programme of the Year' in Travel and Hospitality

1Africa Consulting 23 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

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