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MTN Business and Cloudflare expand partnership to deliver managed security across South Africa

MTN Business and Cloudflare expand partnership to deliver managed security across South Africa

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LM Relations builds on 12 years of excellence with 3 strategic appointments

LM Relations builds on 12 years of excellence with 3 strategic appointments

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speakerKarabo Ledwaba

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

The high price of bad CX, and how to avoid paying it

The high price of bad CX, and how to avoid paying itIgnition CX

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How many abandoned online accounts do you have?

How many abandoned online accounts do you have?

Riaan Badenhorst 14 Feb 2020

Photo by Tim Mossholder on .

Lessons from the second last Blockbuster in the world

Damon Stapleton 12 Feb 2020

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Using design thinking to improve the travel customer experience

Babajide Olowookere 12 Feb 2020

Cromhout titles this: “I hate taking selfies, can you tell?”

#BehindtheSelfie with... Amanda Cromhout, founder and CEO of Truth Customer Leadership

Leigh Andrews 12 Feb 2020

SA's 2Engage plans for further growth in Africa and abroad

SA's 2Engage plans for further growth in Africa and abroad

12 Feb 2020

The rising case of populism and its impact on brands

The rising case of populism and its impact on brands

Nonye Mpho Omotola 11 Feb 2020

Image source: Gallo/Getty Images.

CX will drive business in 2020

Paul McIntyre 7 Feb 2020

Fresh examples of customer experience innovation

Fresh examples of customer experience innovation

Dentsu 6 Feb 2020

Brent Haumann CXO, Striata

Consider your customers in your digital transformation strategy

Brent Haumann 6 Feb 2020

Can AI play a leading role in SA consumer market research?

Can AI play a leading role in SA consumer market research?

Caitlin Bauristhene, KLA 6 Feb 2020

Image source: Gallo/Getty Images.

The war for the digital customer moves to the first mile as voice interfaces begin to mature

Richard Mullins 5 Feb 2020

Innervation acquires loyalty business from Tritech Media

Innervation acquires loyalty business from Tritech Media

4 Feb 2020

How to build a great customer experience: Cape Town business workshop

How to build a great customer experience: Cape Town business workshop

React Customer Research 4 Feb 2020

#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

#BizTrends2020: An overview of Bizcommunity's BizTrendsLIVE!2020

Clare Matthes 3 Feb 2020

The case for loyalty programmes

The case for loyalty programmes

3 Feb 2020

The revival of CRM

The revival of CRM

Dentsu 3 Feb 2020

Image source: Gallo/Getty Images.

Prepare for 7 digital marketing megatrends in 2020

Ashleigh Wainstein 30 Jan 2020

Connecting with customers on the ground is not dead

Connecting with customers on the ground is not dead

27 Jan 2020

Odette van der Haar, managing director of Publicis.

#BizTrends2020: Imagine the impossible

Odette van der Haar 24 Jan 2020

Customer experience trumps product and price in 2020

Customer experience trumps product and price in 2020

23 Jan 2020

Key findings from the SA Annual Online Review Survey 2020

Key findings from the SA Annual Online Review Survey 2020

Social Places 22 Jan 2020

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Two SA companies among Stevie Awards finalists for Sales and Customer Service

17 Jan 2020

Call for comments on guidelines to develop PoPI Codes of Conduct

Call for comments on guidelines to develop PoPI Codes of Conduct

16 Jan 2020

Winning ads featured in this week's Orchids and Onions column...

#OrchidsandOnions: 1 Stop gets it spot on

Brendan Seery 14 Jan 2020

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Businesses will have to fight for survival in 2020 [report]

14 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Semona Pillay 9 Jan 2020

#BizTrends2020: Deepen SA's online retail growth trend

#BizTrends2020: Deepen SA's online retail growth trend

Kirsten Dewar 8 Jan 2020

#BizTrends2020: Creativity in a data lead world

#BizTrends2020: Creativity in a data lead world

Quanita Salie 8 Jan 2020

CX and the accelerating pace of change

CX and the accelerating pace of change

Mark Molenaar, Kantar 8 Jan 2020

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes

Mia Morkel 7 Jan 2020

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