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Why excellent customer service is an internal journey

Leonie Stanley, customer service executive, Telviva shares insight into why excellent customer service is an internal journey...

1 day ago

Why contracting, micro-jobbing and gig work is on the rise

The need for companies to be more agile in the way they operate is on the increase, and so is the upward trend of job-seekers contracting, micro-jobbing and gig working. Here's why....

By Phillipa Geard, Issued by RecruitMyMom 3 days ago

Future of HR | 10 ways we need to prepare ourselves for the future of work

On 2 and 3 September, Topco Media and Simplify hosted the digital Future of HR Summit. An annual innovation-focused initiative that aimed to help delegates prepare for the hyper-digitised workplace of tomorrow...

Issued by Topco Media 7 Sep 2020

Employee retention strategies start with the onboarding experience

Those responsible for leading people and processes within organisations should consider pivoting their people, resources and value propositions for long-term efficiency. Change on every front is inevitable and making almost everything more complex - including the hiring and onboarding of new talent...

By Francois Kriel, Issued by Kriel & Co 21 Aug 2020

4 reasons why diverse teams are a no-brainer

Smart leaders know they need diversity of backgrounds, characteristics and ideas on all levels so that they can attract, retain and make the most of people's abilities...

By Dr Mariheca Otto 21 Aug 2020

Turbulent times need agile, cost-effective staffing solutions

How exactly can you achieve lowered staffing risk and increased agility in a highly regulated, high-risk economy...

By Phillipa Geard, Issued by RecruitMyMom 17 Aug 2020

[REPORT]: Secondary education prepares youth for the future of work

Now is the time to rethink secondary education systems to ensure Africa's youth have the skills and knowledge to succeed in the workforce...

14 Aug 2020

African Energy Chamber launches portal to boost job market

In order to maximize the saving of local jobs and assist in the recovery of African energy markets after the Covid-19 crisis, the African Energy Chamber and its partners have launched a free-access jobs portal for trained and qualified African workforce...

9 Jul 2020

SME Recruitment: How to conduct a foolproof job interview

Small-business owners don't have the luxury to make bad hires. In small businesses, every employee plays a crucial part in productivity and company growth...

By Siobhan Zurnamer 8 Jul 2020

Why now is the time to invest in executive talent

There's never been a better time to invest in executive talent. That may seem counterintuitive given current circumstances but there's sound logic behind it. Below are several reasons why spending on upper management makes perfect sense...

By Annelize van Rensburg 1 Jul 2020

Consider flexible solutions to meet fluctuating staff requirements as lockdown eases

Since the initial shutdown and panic buying of goods, especially essential ones, we are now seeing the easing of restrictions and a wider variety of goods being offered once more. The entire distribution chain has had to adapt to these fluctuations in order to ensure a steady supply of goods to customers...

By Kim Coetzee 29 Jun 2020

SME recruitment: How to screen candidates

Hiring is both time consuming and costly. To ensure your recruitment strategy is efficient, inclusive and fair, it's critical you focus your efforts on creating a solid screening process...

By Siobhan Zurnamer 22 Jun 2020

The powerful role of staffing agencies

There is the understanding that there is a lot to be said about businesses that are willing and able to step outside of their standard comfort zones to incorporate exciting innovations that have the potential and the power to transform their business models for the better...

By Craig Lebrau, Issued by Lebrau Press 19 Jun 2020

Future fit for purpose

Dr Alex Granger shares invaluable advice on how to develop fit for purpose leaders, culture and people for a brave new world...

Issued by SAICA 17 Jun 2020

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