Communication channels | Bizcommunity

Communication channels | Bizcommunity

News

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

CRM, CX, UX

Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses

Issued by Telviva 1 Sep 2026

Image source: fabrikasimf from

Higher Education

NSFAS releases R222m for Funza Lushaka Bursary students

31 Aug 2026

Why edutainment may be the future of consumer financial education

Education & Training

Why edutainment may be the future of consumer financial education

Dr Reaan Immelman, Issued by OnPoint PR 28 Aug 2026

Smarter school communication with SMS

Trends

Smarter school communication with SMS

Issued by Celerity.chat 13 Aug 2026

PR & Communications

Why investing in your people is a crucial step to improving customer service

Issued by Telviva 19 Nov 2025

Why digital resilience has become a business imperative for SMEs

Entrepreneurship

Why digital resilience has become a business imperative for SMEs

29 Jul 2026

Jack Scott-King, Max Coleman, and James Clark, co-founders of SOTRU (Image supplied)

SMEs

Addressing fraud: Holistic infrastructure for trusted business communication

22 Jul 2026

As AI rewrites the inbox, marketers are told to write for 2 readers

Marketing

As AI rewrites the inbox, marketers are told to write for 2 readers

Issued by Everlytic 13 Jul 2026

Youth Employment

NYDA launches 100,000 paid youth service opportunities

5 Jun 2026

Bursaries, Scholarships & Finance

NSFAS seeks to refund former beneficiaries who overpaid student loans

4 Jun 2026

Artificial Intelligence

Intellectual property in AI - Who owns it?

Issued by Helm 1 Jun 2026

CEO Column: A strategic outlook for 2026

Trends

CEO Column: A strategic outlook for 2026

John Lawson, Issued by Cape Chamber 21 Jan 2026

Marketing

The future of OTC marketing lies in the recommendation moment

Michael Gullan 18 May 2026

Data and mining partners Saroj Chiba and David Nel at iqbusiness look at the disjuncture between what’s possible in mining in Africa, and what actually takes place on the ground (Image source: © 123rf )

Mining

Mining in Africa | 4 ways to the intelligent mine

Saroj Chiba and David Nel 20 Mar 2026

Why South Africa already has the antidote to AI information overload

Artificial Intelligence

Why South Africa already has the antidote to AI information overload

Issued by icandi CQ 19 Mar 2026

SA firms warn of growing risk from staff-linked data breaches

Data & Analytics

SA firms warn of growing risk from staff-linked data breaches

5 Mar 2026

No shows’ and what it’s costing your business

Digital

No shows’ and what it’s costing your business

Issued by Celerity.chat 16 Feb 2026

The Future of Medical Schemes depends on Technology, Trust and Transformation

Medical Aid

The Future of Medical Schemes depends on Technology, Trust and Transformation

Issued by Medshield 30 May 2025

Image credit: Eskom

Energy

Eskom goes on the road with new Hub-on-Wheels customer service model

20 Jan 2026

Image source: rawpixel –

Higher Education

Central Application Service: Your key to post-school education opportunities

14 Jan 2026

UPDATED: Heavy rainfall warning escalates for Kruger National Park visitors

Travel

UPDATED: Heavy rainfall warning escalates for Kruger National Park visitors

12 Jan 2026

Labour Law & Unions

Operational planning ahead: Is your company ready for the new parental leave laws?

Jacques Maritz 7 Jan 2026

Source: Supplied.

Construction & Engineering

BIBC's digital leap improves benefits for 30,000 employees

24 Nov 2025

Scopen’s eighth edition of its PR Scope study in Spain has found that Artificial Intelligence (AI) is now firmly on the sector’s agenda (Image source: © 123rf

PR & Communications

Part 2: Scopen Spain PR Scope - AI as a transformative force

31 Oct 2025

A time for renewal: How SMEs can streamline processes for a more seamless operation

SMEs

A time for renewal: How SMEs can streamline processes for a more seamless operation

Jeremy Lang, Issued by Business Partners Limited 10 Oct 2025

Image: Ribbon cutting as eThekwini Municipality officially launches its Public Transport Information Centre -

Public Transport

eThekwini launches public transport information centre

8 Oct 2025

#WPRD2025 | MSL Group's Luto Nyoka: Build and maintain a strong relationship with media

World PR Day

#WPRD2025 | MSL Group's Luto Nyoka: Build and maintain a strong relationship with media

Evan-Lee Courie 17 Jul 2025

Rewriting the rules: How African companies can lead internal communication

PR & Communications

Rewriting the rules: How African companies can lead internal communication

Issued by icandi CQ 23 May 2025

Social Media

Why Meta is in trouble in Nigeria and what this means for Facebook, Instagram and WhatsApp users

23 May 2025

#NOtoUnder18: study reveals teens' responses to alcohol messaging in SA

Wellness

#NOtoUnder18: study reveals teens' responses to alcohol messaging in SA

15 May 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Emergency Medicine

South Africans don’t donate enough blood – technology can help drive the numbers

Relebohiseng Matubatuba 23 Apr 2025

Data as detective: showing you things you otherwise wouldn’t see

Marketing

Data as detective: showing you things you otherwise wouldn’t see

Gordon Wilson, Issued by Achievement Awards Group 10 Feb 2025

Radio & Audio

How radio connects and empowers South African communities

Deputy Minister Morolong 12 Mar 2025

Accessibility and growth mark innovation in 2024

Higher Education

Accessibility and growth mark innovation in 2024

Issued by Hasso Plattner d-school Afrika 23 Jan 2025

Beverley Houston, director at Be-cause Integrated Communications says Meta’s decision to end third-party fact-checking on Facebook, Instagram, and Threads is bad news for brands (image supplied)

Media Freedom

EXCLUSIVE: Meta's farewell to fact-checking; 6 recommendations for brands

Beverley Houston 17 Jan 2025

Source: © 123rf Merel van der Lei, CEO of Wyzetalk, says investing in frontline employees has a direct impact on a company’s bottom line

HR & Management

Investing in frontline employees a direct impact on a company’s bottom line

Merel van der Lei 24 Dec 2024

Digital signage: The future of content production is here

Digital

Digital signage: The future of content production is here

Issued by TQ Group 18 Dec 2024

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

CRM, CX, UX

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Daniella Graham, Issued by Everlytic 9 Dec 2024

Boomers to Zoomers: how retailers and e-commerce firms can boost sales and loyalty

Research

Boomers to Zoomers: how retailers and e-commerce firms can boost sales and loyalty

20 Nov 2024

Advertising

Bravado uses AI to supercharge Nedbank’s brand

Bongani Chinkanda, Issued by Brave Group 19 Nov 2024

Frontline forward: Insights from non-desk employees in ever-changing work environments

Marketing

Frontline forward: Insights from non-desk employees in ever-changing work environments

Issued by Wyzetalk 5 Nov 2024

New research shows SMS is not long for this world

Mobile & Apps

New research shows SMS is not long for this world

Lindsey Schutters 15 Oct 2024

Image source: Miguel Á. Padriñán from

Corporate & Commercial Law

Dawn raid dodging: Ensure employees don't delete private messages

Clare-Alice Vertue, Karl Blom, Siya Ngcamu, and Sidrah Suliman 9 Oct 2024

Report reveals generational shopping preferences ahead of Black Friday

Research

Report reveals generational shopping preferences ahead of Black Friday

9 Oct 2024

Source: © 123rf Internal communications is a largely under-represented function in businesses, yet arguably one of the most influential and critical for healthy, sustainable growth – not to mention, happiness at work

PR & Communications

3 reasons why internal communications have never been more important

8 Oct 2024

How do you ensure people feel seen and heard in a big corporate?

PR & Communications

How do you ensure people feel seen and heard in a big corporate?

Issued by Machine_ 3 Oct 2024

Beyond the surface: Embracing neurodiversity in the workplace

Management & Leadership

Beyond the surface: Embracing neurodiversity in the workplace

Issued by icandi CQ 19 Sep 2024