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You've adopted new technologies, but are you digitally mature?
You've adopted new technologies, but are you digitally mature?Article

When we look back on 2020, we'll remember it as the year everything changed. Customer communication is no exception...

Mia Papanicolaou 14 Sep 2020

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Digital or die - have we overcorrected the fundamentals of marketing?Article

It only took half a year, but in that time the world as we know it changed forever. Even though certain aspects of life are likely to revert to type, there are both big differences and small variations which have affected much of how we'll do life going forward...

Leigh-Anne Acquisto 10 Sep 2020

Work from home - short-term response or new normal?
Work from home - short-term response or new normal?Article

Across the world, Covid-19 pandemic has upended people's working lives. Borderless Access has taken a closer look at how people's working lives have changed in sub-Saharan Africa...

Issued by Borderless Access 20 Aug 2020

Image source:  on .
Key post-Covid-19 marketing hacksArticle

Freelance consultant, Sam Swaine shares key learnings your marketing strategies can integrate during and post the corona pandemic - the most important of which is to meet your customers where they are...

Sam Swaine 12 Aug 2020

Discover 4 ways to market healthcare brands in a Covid-19 world
Discover 4 ways to market healthcare brands in a Covid-19 worldArticle

Covid-19 has brought unprecedented global change. Here, Cingulate Marketing and Advertising shares four ways in which healthcare brands can respond to changes in the needs and expectations of healthcare professionals...

Issued by Cingulate 4 Aug 2020

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How to capitalise on the digital retail takeoverArticle

How has Covid-19 accelerated digital shopping and what does this mean for your business?

Tyrone Van Heerden 30 Jul 2020

4,000 orphans, vulnerable children receive 35 tonnes of critical supplies and protective equipment with the support of the Nahana Foundation
4,000 orphans, vulnerable children receive 35 tonnes of critical supplies and protective equipment with the support of the Nahana FoundationArticle

A total of 35 tonnes of food, essential household items, sanitisers and masks - equivalent to 1,800 care parcels - were delivered to more than 3,800 orphaned and vulnerable children and their caregivers in Ga-Dikgale to coincide with #MandelaDay2020...

Issued by FCB Joburg 22 Jul 2020

"It's time to de-advertise advertising" - Sarah Browning-de Villiers, introducing StoryStackr
"It's time to de-advertise advertising" - Sarah Browning-de Villiers, introducing StoryStackrArticle

Since winning Sanlam Group's internal communications business effective February 2020, Machine agency's content marketing division has been hard at work reimagining the Group's internal communications content strategy with its communications team...

Jessica Tennant 13 Jul 2020

Pre-Covid on-site inspection
Covid-19 calls for balance strategy for technical auditsArticle

Engineering projects face a growing range of audits, assessment and monitoring, but will Covid-19 restrictions on movement make it difficult for consultants to carry out this vital work?

3 Jul 2020

#YouthMonth: A 12-year-old and their mobile device
#YouthMonth: A 12-year-old and their mobile deviceArticle

To celebrate Youth Day, we reached out to some of our younger crew members to find out about their lockdown learnings...

Elaine Wang 15 Jun 2020

Audi communicates in new digital formats
Audi communicates in new digital formatsArticle

Audi's newest chapter in communications is allowing journalists from around the globe to connect with new products, explore technologies and gain insights in virtual environments...

11 Jun 2020

#LockdownLessons: Ozone supports its clients throughout the 'new norm'
#LockdownLessons: Ozone supports its clients throughout the 'new norm'Article

Bizcommunity has been reaching out to South Africa's top industry players to share their experience of the current Covid-19 crisis...

Evan-Lee Courie 25 May 2020

Edward Jenner on .
Next step: normalise communicating on virtual and digital channels!Article

Mvumikazi Tsewu, CE of AM Creations and Design gives tips on how businesses should normalise communicating on virtual and digital channels...

Mvumikazi Tsewu 8 May 2020

Digital transformation vital to improve service delivery
Digital transformation vital to improve service deliveryArticle

The Covid-19 pandemic lays bare the urgent need for a government-driven strategy to propel digital transformation in the public sector and greater South African society...

Andy Dikobo 7 May 2020

#LockdownLessons: Lockdown driving innovation, says STAG African's John Schooling
#LockdownLessons: Lockdown driving innovation, says STAG African's John SchoolingArticle

John Schooling, CEO of STAG African, shares his experience of the current Covid-19 crisis and how his organisation is navigating these unusual times...

Sindy Peters 4 May 2020

CDK Global launches "Get the most from your DMS" guide
CDK Global launches "Get the most from your DMS" guideArticle

CDK has launched a downloadable best practice guide to support clients through the current Covid-19 pandemic...

3 May 2020

Media agencies partner to provide free digital communications to companies on coronavirus measures
Media agencies partner to provide free digital communications to companies on coronavirus measuresArticle

Forward-thinking digital media agencies, TQ Group and Craft Creative Brew House, have joined forces in a campaign offering free digital creative executions to the value of R40,000 to companies wishing to communicate Covid-19-related messages with their customers and staff...

Issued by TQ Group 30 Apr 2020

11-point plan to rebuild economy, property sector post Covid-19
11-point plan to rebuild economy, property sector post Covid-19Article

Many emerging landlords, small business owners, contractors and commission-based earners who operate in the property sector are facing an uncertain and bleak future...

Vuyiswa Mutshekwane 17 Apr 2020

FICO addresses critical resiliency issues for financial services in virtual event
FICO addresses critical resiliency issues for financial services in virtual eventArticle

Series of interactive sessions shares insights into managing stressed customers, protecting against new scams and other topics...

Issued by Britespark Communications 9 Apr 2020

Experiential marketing in Covid-19 era
Experiential marketing in Covid-19 eraArticle

Coronavirus affecting brands and marketing industry - how to stay relevant...

Issued by Offlimit Communications 24 Mar 2020

Image source: .
What came first: the data or the chicken?Article

Just because digital allows us to react immediately doesn't mean we need to. We don't need digital communications to just fill a space; we need them to be impactful and meaningful...

Maria Berrios-Carter 13 Mar 2020

Prism Awards to receive a face-lift
Prism Awards to receive a face-liftArticle

In 2019, Palesa Madumo CEO and shareholder at Vuma Reputation Management and Prism Awards convenor, popped into our offices for an informal chat about the PR industry's long-standing relationship with Bizcommunity and the annual Prism Awards Ceremony...

Issued by Bizcommunity.com 3 Mar 2020

Image source: Gallo/Getty Images.
The 5 "S's" to understanding the youth mindsetArticle

Brad Stern talks to a couple of teenagers and those "in the know" for some insights into youth marketing and the media and consumption of this target market...

Brad Stern 28 Feb 2020

FCB Joburg and Coca-Cola's Phonetic Can major winner at 2019 Creative Circle Awards
FCB Joburg and Coca-Cola's Phonetic Can major winner at 2019 Creative Circle AwardsArticle

FCB Joburg and its client, Coca-Cola South Africa, were among the biggest winners at the 2019 edition of the Creative Circle Annual Awards...

Issued by FCB Joburg 25 Feb 2020

Employee experience is vital to good CX: here's why
Employee experience is vital to good CX: here's whyArticle

Today, most companies understand the need to focus on customer experience (CX). But in their efforts to offer the best CX, some fail to take into account the importance of employee experience (EX)...

Ross Sibbald 17 Feb 2020

Consider your customers in your digital transformation strategy
Consider your customers in your digital transformation strategyArticle

Most organisations understand the need for digital transformation, with many spending fortunes on investments in digital technologies...

Brent Haumann 6 Feb 2020

Jury chair Roanna Williams with the rest of the jury.
Creative Circle monthly award winners for November and December announcedArticle

The winners for the Creative Circle Monthly Awards, for work flighted during November and December 2019, were announced at Havas in Johannesburg...

31 Jan 2020

Everlytic's top software features from 2019
Everlytic's top software features from 2019Article

Before we get deep into 2020, here's a quick overview of some of the top software features Everlytic released in 2019...

Issued by Everlytic 31 Jan 2020

New survey taps into SA's digital vs real-life habits
New survey taps into SA's digital vs real-life habitsArticle

According to a consumer study conducted by Nielsen, 98% of South African consumers like 'talking' versus 95% who like 'tapping' (digital interaction or communication) when it comes to sharing their brand experiences or seeking recommendations...

Issued by Nielsen 22 Jan 2020

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#BizTrends2020: Trends that will shape travel experiences in 2020Article

Several trends highlight that customers are moving towards self-service options, with 61% of travellers in South Africa surveyed preferring to hear about travel disruption via digital communications...

Adrian Roodt 16 Jan 2020

Image source: Gallo/Getty Images.
2020: Building the emotive link between customers and our brandsArticle

The ability to build an emotional connection between a brand, an entertainment property, a service, and its consumers, is becoming very much more difficult...

Alan Radmall 12 Dec 2019

Gorilla wraps up 2019 with a slew of new accounts
Gorilla wraps up 2019 with a slew of new accountsArticle

The year is winding towards its conclusion but we're thrilled to announce a couple of new beginnings. We'll be seeing in the new decade with several clients joining the jungle...

Issued by Gorilla 10 Dec 2019

Image source: Gallo/Getty Images.
Social media crisis managementArticle

With the silly season upon us, what plan do you and your community managers have in place for an inevitable crisis?...

Gosi Legoale 3 Dec 2019

Image supplied by Creative Circle.
Creative Circle monthly winners for September - October announced + monthly design winnersArticle

The winners for the Creative Circle monthly awards, for work flighted during September and October this year, were announced at VMLY&R, Johannesburg as well as the monthly design award winners for May - October 2019...

29 Nov 2019

281 billion and counting: Email is here to stay and it's a good thing
281 billion and counting: Email is here to stay and it's a good thingArticle

Two-hundred-and-eighty-one-billion. That's a lot of emails being sent every day by some 4 billion email users around the world. And while many of us feel like we're on the receiving end of about 1 million a day, at least, email isn't going anywhere. Particularly not for marketers and advertisers...

Jason Liebenberg 28 Nov 2019

Image credit: Chris Liverani on Unsplash.
Why data is more important than ever to customer experienceArticle

In today's world, the margin between businesses that thrive and those that merely survive is growing increasingly narrow...

Brent Haumann 5 Nov 2019

International Print Day: 8 reasons why print thrives
International Print Day: 8 reasons why print thrivesArticle

With research the world over pointing to a resurgence of paper and print, from planners to paperbacks, we are enticed away from the touchscreen to the tactile...

Samantha Choles 23 Oct 2019

Image credit: Delphine Ducaruge on Unsplash.
Poster power: 5 ways to add impact, deliver value and boost salesArticle

Here are five ways you could make posters work harder for your customers and boost your business...

James de Waal 21 Oct 2019

Singing the South African national anthem, a call to stand united, as marketers and businesses pledge to start fixing tomorrow’s problems, today. Image supplied.
#UJMarketingFit Experience: No ordinary marketing event!Article

The first annual #UJMarketingFit experience in collaboration with Boo-Yah! Modern Marketing Services took place on 2 October 2019 at the University of Johannesburg...

Refiloe Khumalo 16 Oct 2019

Bringing diversity to messaging app
Bringing diversity to messaging appArticle

OjuChat is a fully functional, hyper-localised and culturally diverse messaging application now bringing a dash of colour with region-specific and culturally appropriate communication tools...

15 Oct 2019

The Bookmark Awards 2020 Jury President announced
The Bookmark Awards 2020 Jury President announcedArticle

The IAB SA Bookmark Awards has announced Andrea Quaye, Vice President of Marketing at Anheuser-Busch InBev, as the 2020/2021 Jury President...

Issued by IAB South Africa 27 Sep 2019

Judging at King James Group, Cape Town.
The Creative Circle monthly winners for June, July, AugustArticle

The Creative Circle monthly award winners for work flighted during June. July and August this year, were announced at King James Group, Cape Town on 26 September...

27 Sep 2019

Everlytic launches South Africa's first voice broadcasting software
Everlytic launches South Africa's first voice broadcasting softwareArticle

Everlytic, Vox Telecom's digital communication and automation business, has just launched a groundbreaking new feature: voice broadcasting...

Issued by Everlytic 23 Sep 2019

MediaHeads 360 welcomes new general manager
MediaHeads 360 welcomes new general managerArticle

MediaHeads 360 has appointed Kantha Govender as the company's new general manager...

Issued by MediaHeads 360 2 Sep 2019

#FairnessFirst: Understand true diversity to become more inclusively creative
#FairnessFirst: Understand true diversity to become more inclusively creativeArticle

One of the most interesting sessions of the DStv Seminar of Creativity at #Loeries2019 creative week touched on the difference between inherent and acquired diversity. But many gloss over these terms as business jargon and don't even know which is which, and why both are valuable to your creativity...

Leigh Andrews 30 Aug 2019

Image credit: Loeries.
#Loeries2019: ALL THE WINNERS!Article

The full list of winners for the 41st Annual Loerie Awards, which concluded on Saturday, 24 August 2018 at the Durban ICC, have been announced. Congratulations to all!...

23 Aug 2019

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