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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Source: © 123rf Murray Hamilton, content director, VML South Africa tackles the “should design inform copy or should copy inform design?”debate

“Should design inform copy or should copy inform design?”Murray Hamilton

Good service is proactive: A new standard for customer experience

Good service is proactive: A new standard for customer experienceBruce von Maltitz

How Wonga transformed customer engagement and boosted customer acquisition with Braze

How Wonga transformed customer engagement and boosted customer acquisition with BrazeYOUKNOW Technologies

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

1st for Women wins Best in Service at the Ask Africa Orange Index AwardsIrvine Partners

South African digital banking users call for smarter, more personalised experiences

South African digital banking users call for smarter, more personalised experiencesHuman8

Good service is proactive: A new standard for customer experience

Good service is proactive: A new standard for customer experience

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HiHelen website lauds the good

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Free webinars on relational intelligence vital to attract and retain clients

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Preneshen Munian, Agency Director of TLC Marketing Africa

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New research identifies top ten call centres

New research identifies top ten call centres

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No communication = death to CRM

No communication = death to CRM

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Pick n Pay set to hit 10 million smart shoppers

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New research: How employee emotions' impact on customer experience

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[TrendTalk] Content is key to 'winning' Twitter

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