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    Elections 2024

    David Ansara explains that South Africa needs a NO-ALITION.

    David Ansara explains that South Africa needs a NO-ALITION.

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    Source: © GGA South Africa’s townships, rural and peri-urban areas are seeing changes in consumer behaviour as card device penetration grows
    Card acceptance spurs economic growth in underserved communities
    Battle of the beverages: Varun Beverages acquires BevCo, sets to expand African footprint
    Battle of the beverages: Varun Beverages acquires BevCo, sets to expand African footprint

    16 May 2024

    Bob Group brings smart locker, counter delivery services to KZN
    Bob Group brings smart locker, counter delivery services to KZN

    16 May 2024

    Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy
    Consumers settle for good enough while brands create the leaky bucket syndrome

    12 Jul 2023

    Image source: Kindel Media from
    How retailers can make the most of SA's burgeoning e-commerce market

      10 Jul 2023

    Source: © 123rf Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform
    Massmart's tech capability improves e-commerce customer experience

    4 Jul 2023

    Source: © michaeljung -
    Providing customer experience excellence using analytics and intuition

      3 Jul 2023

    The mall says ticketless parking is now available. Source: Supplied.
    The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

    29 Jun 2023

    Image source: Vitaliy Vodolazskyy –
    Suppliers obligated to protect consumers

    29 Jun 2023

    Image source: Ketut Subiyanto from
    8 tips for successful retail training

      26 Jun 2023

    Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.
    Checkers trials Xtra Savings Plus

      23 Jun 2023

    Peter Ludi, MD Solutions at redPanda Software
    How invisible tech will underpin the retail store of the future

      23 Jun 2023

    Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now
    7 loyalty programmes trends

    20 Jun 2023

    Colin Erasmus, chief operations officer at Microsoft South Africa
    Retail staff want more tech, research reveals

    20 Jun 2023

    Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch
    Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

    Hoorah Digital  20 Jun 2023

    Image source: Blake Wisz from
    Trends in retail training and how this impacts talent retention

      20 Jun 2023

    Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028
    ChatGPT: The great disruptor in retail

    19 Jun 2023

    Partnership delivers #ChangeforGood to communities in need
    Partnership delivers #ChangeforGood to communities in need

    19 Jun 2023

    Source: © Pharmacy Business All 237 Lloyds Pharmacy branches located in Sainsbury’s in the UK will cease operation by the end of business today
    All UK's Sainsbury-based Lloyds Pharmacies closed

    13 Jun 2023

    Image source: Kindel Media from
    Game introduces new e-commerce payment option, myVirtual Credit

    12 Jun 2023

    Sherrie Donaldson, project director for the Atlas project and BRICS Business Council Skills Development Working Group member
    Future skills roadmap for food, beverage sector launches

    9 Jun 2023

    Source:
    South African retailers excel in promotions, customer service lags

    9 Jun 2023

    Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year
    Pick 'n Pay's expansion into financial services pays off

    9 Jun 2023

    How to automate and digitise deliveries through ERP
    How to automate and digitise deliveries through ERP

    , QuickEasy Software  7 Jun 2023

    SA retailers and consumers count the costs of a collapsing state
    SA retailers and consumers count the costs of a collapsing state

      1 Jun 2023

    Virgin Active revamps app and rewards programme to drive loyalty
    Virgin Active revamps app and rewards programme to drive loyalty

    23 May 2023

    Jane Wurwand's journey building the Dermalogica skincare empire
    Jane Wurwand's journey building the Dermalogica skincare empire

      22 May 2023

    Source: © Lion and Lion VMLY&R South Africa has launched VMLY&R Commerce in South Africa, a secondary brand within VMLY&R South Africa, that reimagines how brands deliver modern commerce to drive growth while offering customers real value
    VMLY&R South Africa launches gamechanger, VMLY&R Commerce

      15 May 2023

    Justine: Celebrating 50 years of local beauty & skincare
    Justine: Celebrating 50 years of local beauty & skincare

    2 May 2023

    Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement
    Loyalty programmes: A tool to drive increased customer engagement

    2 May 2023

    Source: Supplied
    Checkers Food Services rebrands, expands to KZN

    17 Apr 2023

    iStore opens Africa's first Apple Premium Partner store concept in Joburg
    iStore opens Africa's first Apple Premium Partner store concept in Joburg

    4 Apr 2023

    SweepSouth boosts SA domestic workers' earnings
    SweepSouth boosts SA domestic workers' earnings

    Irvine Partners  10 Mar 2023

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    Image source: Kindel Media from
    How retailers can make the most of SA's burgeoning e-commerce market

     10 Jul 2023

    Source: © 123rf Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform
    Massmart's tech capability improves e-commerce customer experience

    4 Jul 2023

    Source: © michaeljung -
    Providing customer experience excellence using analytics and intuition

     3 Jul 2023

    The mall says ticketless parking is now available. Source: Supplied.
    The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

    29 Jun 2023

    Image source: Vitaliy Vodolazskyy –
    Suppliers obligated to protect consumers

    29 Jun 2023

    Image source: Ketut Subiyanto from
    8 tips for successful retail training

     26 Jun 2023

    Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.
    Checkers trials Xtra Savings Plus

     23 Jun 2023

    Peter Ludi, MD Solutions at redPanda Software
    How invisible tech will underpin the retail store of the future

     23 Jun 2023

    Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now
    7 loyalty programmes trends

    20 Jun 2023

    Colin Erasmus, chief operations officer at Microsoft South Africa
    Retail staff want more tech, research reveals

    20 Jun 2023

    Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch
    Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

     20 Jun 2023

    Image source: Blake Wisz from
    Trends in retail training and how this impacts talent retention

     20 Jun 2023

    Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028
    ChatGPT: The great disruptor in retail

    19 Jun 2023

    Partnership delivers #ChangeforGood to communities in need
    Partnership delivers #ChangeforGood to communities in need

    19 Jun 2023

    Source: © Pharmacy Business All 237 Lloyds Pharmacy branches located in Sainsbury’s in the UK will cease operation by the end of business today
    All UK's Sainsbury-based Lloyds Pharmacies closed

    13 Jun 2023

    Image source: Kindel Media from
    Game introduces new e-commerce payment option, myVirtual Credit

    12 Jun 2023

    Sherrie Donaldson, project director for the Atlas project and BRICS Business Council Skills Development Working Group member
    Future skills roadmap for food, beverage sector launches

    9 Jun 2023

    Source:
    South African retailers excel in promotions, customer service lags

    9 Jun 2023

    Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year
    Pick 'n Pay's expansion into financial services pays off

    9 Jun 2023

    How to automate and digitise deliveries through ERP
    How to automate and digitise deliveries through ERP

    ,  7 Jun 2023

    SA retailers and consumers count the costs of a collapsing state
    SA retailers and consumers count the costs of a collapsing state

     1 Jun 2023

    Virgin Active revamps app and rewards programme to drive loyalty
    Virgin Active revamps app and rewards programme to drive loyalty

    23 May 2023

    Jane Wurwand's journey building the Dermalogica skincare empire
    Jane Wurwand's journey building the Dermalogica skincare empire

     22 May 2023

    Source: © Lion and Lion VMLY&R South Africa has launched VMLY&R Commerce in South Africa, a secondary brand within VMLY&R South Africa, that reimagines how brands deliver modern commerce to drive growth while offering customers real value
    VMLY&R South Africa launches gamechanger, VMLY&R Commerce

     15 May 2023

    Justine: Celebrating 50 years of local beauty & skincare
    Justine: Celebrating 50 years of local beauty & skincare

    2 May 2023

    Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement
    Loyalty programmes: A tool to drive increased customer engagement

    2 May 2023

    Source: Supplied
    Checkers Food Services rebrands, expands to KZN

    17 Apr 2023

    iStore opens Africa's first Apple Premium Partner store concept in Joburg
    iStore opens Africa's first Apple Premium Partner store concept in Joburg

    4 Apr 2023

    SweepSouth boosts SA domestic workers' earnings
    SweepSouth boosts SA domestic workers' earnings

     10 Mar 2023

    How SA's cash-constrained consumers are shifting shopping habits to save on costs
    How SA's cash-constrained consumers are shifting shopping habits to save on costs

    20 Feb 2023

    Source:
    SA's beauty spas and salons shake up strategy to boost recovery

    30 Jan 2023

    Source: Supplied
    Builders launches tool to help shoppers source hard-to-find products - even those it doesn't stock

    24 Jan 2023

    Pick n Pay pilots in-store Takealot pick-up points
    Pick n Pay pilots in-store Takealot pick-up points

    9 Jan 2023

    Source: ©ammentorp via
    The metaverse offers challenges and possibilities for the future of the retail industry

     4 Jan 2023

    Image supplied. Tiger Brands are bringing cross-category products such as Beacon Black Cat Peanut Crunch bar and Purity Jungle Baby Oats to market
    Tiger Brands launches fresh product innovations

    29 Dec 2022

    Source © Everything Possible 71% of consumers feel more strongly about the hybrid experience that blends physical and digital interaction with companies
    Current CX strategies for winning and retaining customers fall short

    22 Dec 2022

    Source: Guzzle
    Woolworths announces new partnership with logistics company Pargo

    22 Dec 2022

    Image supplied.
    3 priorities for retail success in 2023

     21 Dec 2022

    Grocery delivery service Yassir Express launches in Gauteng
    Grocery delivery service Yassir Express launches in Gauteng

    13 Dec 2022

    #BestofBiz 2022: Retail
    #BestofBiz 2022: Retail

    12 Dec 2022

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