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Digital experiences will make or break the holiday season for retailers in 2023
James Harvey 24 Nov 2023
With the Covid-19 pandemic still in effect, more retailers are moving from brick-and-mortar to online trade; as such, Black Friday weekend is one of the biggest digital transaction hotspots on the calendar and opens us up to a multitude of cyber risks from potential criminals, such as malware, phishing schemes and data hacks.
Some sites might look legitimate, but could redirect you to a malicious payment gateway - always use reputable payment gateways with the necessary verification and security methods in place. Retailers requesting wire transfers is an immediate no-no.
When devising a password, aim for something that is at least 12 characters long; a whole sentence or catchphrase is often more complex than a single word combined with numbers and symbols. A key vault can be used to store these passwords and even generate strong passwords.
When logging in, this security measure prompts you to have to identify yourself again - often with a one-time code sent to another device or platform, and more recently through biometric verifications such as fingerprint scans or facial recognition.
Look out for two-factor authentication on shopping sites, and ensure this is enabled from your banking service provider.
Also never provide personal information over the phone - no retailer, courier or bank will ever ask for your credit card details, pins or verification codes when shopping online.