Must-have communication and management skills for better business leadership

Alex Hadfield, SME Sector Lead at Harambee Youth Employment Accelerator, says by making sure your employees know what to do (planning), are motivated to implement (leadership), and by you checking progress, problem solving and providing regular feedback (organising and controlling), can ensure that you delegate and create a healthy workforce with clear deliverables which translates into happy customers.

Read more about this on SME South Africa, here.

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