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South Africa

Results for customer+experiences

News

Digital marketplaces on the rise in Africa
Retail
Digital marketplaces on the rise in Africa

19 hours

Source: Supplied
Tourism & Travel
ATM 2024 to explore transformative innovation, entrepreneurship in global travel

2 days

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.
Finance
Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 2 days

Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline
Retail
Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline

Issued by Digemy 18 Jan 2024

The power of AI and innovative thinking in learning
ICT
The power of AI and innovative thinking in learning

Issued by Richfield Graduate Institute of Technology 17 Apr 2024

Navigating the future of customer loyalty
Retail
Navigating the future of customer loyalty

Nolan Daniel 15 Apr 2024

Industry trends, payment innovation and collaboration on display at Absa Commercial Payments Summit
Retail
Industry trends, payment innovation and collaboration on display at Absa Commercial Payments Summit

Issued by OnPoint PR 12 Apr 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3
ICT
Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa
ICT
Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa

Issued by Ambani Reputation Management 10 Apr 2024

SA’s last-mile delivery game needs to be on point
Retail
SA’s last-mile delivery game needs to be on point

10 Apr 2024

Witchery's V&A Waterfront store reopens with a fresh, innovative look
Retail
Witchery's V&A Waterfront store reopens with a fresh, innovative look

Ntandokazi Ntozakhe 2 Apr 2024

Cape Union Mart to open in Langebaan Laguna Mall
Retail
Cape Union Mart to open in Langebaan Laguna Mall

26 Mar 2024

Zitcha partners with Leroy Merlin to launch retail media network in SA
Retail
Zitcha partners with Leroy Merlin to launch retail media network in SA

20 Mar 2024

Source:
Marketing & Media
AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

What will be impacting shoppers and retailers as 2024 unfolds?
Retail
What will be impacting shoppers and retailers as 2024 unfolds?

Serena Ho 14 Mar 2024

Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
Marketing & Media
Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

Issued by Rogerwilco 11 Mar 2024

SA’s hospitality industry: is owning a restaurant still a viable business idea?
Entrepreneurship
SA’s hospitality industry: is owning a restaurant still a viable business idea?

Issued by Business Partners Limited 11 Mar 2024

How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?
Finance
How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?

Issued by Insight Survey 6 Mar 2024

SA’s hospitality industry: Is owning a restaurant still a viable business idea?
Tourism & Travel
SA’s hospitality industry: Is owning a restaurant still a viable business idea?

6 Mar 2024

Driving customer-centricity through harmonising insights, strategy, and operational implementation
Marketing & Media
Driving customer-centricity through harmonising insights, strategy, and operational implementation

Issued by React Customer Research 20 Feb 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Mystery shopping results now delivered in 24 to 48 hours by BMi Research
Marketing & Media
Mystery shopping results now delivered in 24 to 48 hours by BMi Research

Issued by BMi Research 15 Feb 2024

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa
Entrepreneurship
Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

Issued by OriginalNerdsZA 12 Feb 2024

All the Salesforce Customer Appreciation Awards 2024 winners
Retail
All the Salesforce Customer Appreciation Awards 2024 winners

1 Feb 2024

Direct-to-customer set to be 2024's retail disruptor
Retail
Direct-to-customer set to be 2024's retail disruptor

Joel Bronkowski 29 Jan 2024

Source: © SABC In an election year, Dr Kuhle Zwakala examines the 112-year-old brand ANC and its bond with its followers
Marketing & Media
Will the 112 year bond between Brand ANC and its followers be enough in 2024?

Dr Kuhle Zwakala 15 Jan 2024

Image supplied. Cherylann Sawyer, managing partner at Ogilvy Digital, examines the pivotal micro, macro, and mega-trends shaping advertising
Marketing & Media
#BizTrends2024: Cherylann Sawyer - Charting the future of advertising and technology

Cherylann Sawyer 9 Jan 2024

Source: 123RF.
Finance
2024 tech trends: AI-powered digital transformation dominates

Jordaan Burger 3 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.
ICT
Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

Source: Xianjuan Hu/Unsplash
ICT
Local retailers urged to refine in-store service to fight Shein and Amazon

19 Dec 2023

The year in review: 3 key takeaways from 2023 for SA’s small businesses
Entrepreneurship
The year in review: 3 key takeaways from 2023 for SA’s small businesses

Issued by Business Partners Limited 19 Dec 2023

POS innovations enhance customer experiences for telcos
Retail
POS innovations enhance customer experiences for telcos

13 Dec 2023

Can you live up to your customers’ value expectations?
Retail
Can you live up to your customers’ value expectations?

Estelle van Tonder 18 Dec 2023

Shaping retails future: trends recap 2023
Retail
Shaping retails future: trends recap 2023

Mike Smollan 7 Dec 2023

Omnisient wins Fast Company’s 2023 'Next Big Things in Tech' for social good
ICT
Omnisient wins Fast Company’s 2023 'Next Big Things in Tech' for social good

Julian Diaz, Issued by Omnisient 5 Dec 2023

Tech trio offers new opportunities to SA retailers
Retail
Tech trio offers new opportunities to SA retailers

1 Dec 2023

6 trends that hotels must embrace in 2024
Tourism & Travel
6 trends that hotels must embrace in 2024

Tim Cordon 28 Nov 2023

#ATF2023: The future of sustainable data centres in Africa
ICT
#ATF2023: The future of sustainable data centres in Africa

23 Nov 2023

Retaining and growing customers in a tough economic climate
Retail
Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Robert Joubert, CEO of Boomerang SA
ICT
Taking a human-centric approach to bringing AI into the call centre

Robert Joubert 8 Nov 2023

Source: © 123rf WPP and Sprinklr partnership to build new AI customer experience offering
Marketing & Media
WPP and Sprinklr partnership to build new AI customer experience offering

8 Nov 2023

Image supplied. Ocean Basket has maintained its family ethos and authenticity while expanding to become a global brand that has found a home in 17 countries around the world. Pictured is Ocean Basket in Bramley, UK
Marketing & Media
Ocean Basket: Taking a family brand to the world, authentically

6 Nov 2023

Mobile commerce: the next frontier for local small businesses
Entrepreneurship
Mobile commerce: the next frontier for local small businesses

Issued by Business Partners Limited 3 Nov 2023

LG Electronics releases Q3 2023 financials
Retail
LG Electronics releases Q3 2023 financials

3 Nov 2023

The evolution of customer loyalty programmes
Retail
The evolution of customer loyalty programmes

Len Lubbe 24 Oct 2023

Why qualitative data is key to unleashing great customer experiences
Retail
Why qualitative data is key to unleashing great customer experiences

Liezel Jonkheid 24 Oct 2023

Source: WPP WPP has announced the merger of Wunderman Thompson and VMLY&r to VML. (L to r:) Jon Cook, VML global CEO and Mel Edwards ,VML global president
Marketing & Media
Wunderman Thompson and VMLY&R unite to create the world's largest creative company

18 Oct 2023

How to build brand equity among customers
Retail
How to build brand equity among customers

17 Oct 2023

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