Top stories
More news
Marketing & Media
Chicken Licken bravely debones a rare phobia with their latest campaign
Joe Public 3 days
Subscribe & Follow
Trending
Advertise your job vacancies
Jobs
- Warehouse and Setup Manager Randburg
- Corporate Events Curator Cape Town
- Operations Lead – Marketing and Events Johannesburg
- Conference Producer Sandton
- Campaign Coordinator Cape Town
Learning from negative event feedback
Remember, people need (and deserve) to be heard. If it's clear to an attendee that you've heard them and taken their negative event feedback seriously, they're much less likely to kick up a bigger fuss. Unhappy people can be demanding and may require you to adjust the way you normally communicate in order to fit their needs but think of it as experience gained - the more you practice communicating, the better you'll become at it.
Nothing puts things into perspective quite like a little bit of drama or negative feedback. While the days before the event might have been spent fussing over the perfect shade of purple for the napkins, an actual problem on the day will go a long way in teaching you the value of solid preparation, a strong team, and the ability to work quickly and efficiently under pressure – and for an event manager, that’s more valuable than anything else.
Read our full blog to find out what else you can learn from negative event feedback: www.wrxgrp.co.za/learning-negative-event-feedback/
Worx Group is a leading live and virtual experiential agency that combines strategy with design, digital and production, to create effective brand experiences that engage audiences and ensure return on investment.
- Worx Group renews 3 year contract with Standard Bank19 Jul 08:38
- Worx Group and Salesforce collaborate for a successful World Tour Essentials Johannesburg18 Jul 11:22
- Level 1 allowances and the opportunity of in-person events22 Oct 12:32
- Beware the charlatans, focus on your clients and team23 Jun 10:08
- Rapid antigen testing and the return to in-person events10 Jun 06:44
