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    Widespread adoption of AI is shaping next-gen customer service
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      22 Apr 2024

    Source: Reuters/Dado Ruvic.
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    Source: Supplied. Christo de Wit, Luno’s country manager for South Africa.
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    Progress in technology has slowed down a lot
    Progress in technology has slowed down a lot

    , Pert Industrials  12 Apr 2024

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    9 Apr 2024

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    Source: Supplied. Paul Calvey, partner and market leader, Oliver Wyman South Africa; Sandra Villars, partner, financial services, Oliver Wyman South Africa; and Pierre Romagny, partner, financial services, Oliver Wyman South Africa.
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