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Sellers' reputations in e-retail markets: do they matter?

The volume of online sales has skyrocketed over the last 10 years, taking up larger and larger shares of total retail sales. E-retail sales account now for 10.2% of all retail sales worldwide...

By Fabrizio Casalin 10 Apr 2019

Shifting the cloud on consumer behaviour

With the festive season excitement now over, the start of 2019 has so far been bleak for the majority of retailers in South Africa...

By Isana Cordier 9 Apr 2019

The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

How payments have impacted the growth of forecourt retail

Advancements made within the card payment technology space have allowed for more seamless card transactions, which in turn has driven the successful expansion of the forecourt retail sector...

By Hymie Marnewick 29 Mar 2019

African retailers have the opportunity to re-imagine a data-driven sector

Transforming retail starts with the business model, not the technology...

By Toros Esim 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

Starting an e-commerce store in South Africa can be a tricky minefield. Luckily, Insaka E-Commerce Academy CEO Warrick Kernes let us in on his six top steps to starting an online business...

By Maroefah Smith 22 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

Is Black Friday a threat to SA's December retail sales?

The Black Friday sales bonanza in November is now bigger in SA than ever before. But is it an emerging threat for the traditional December festive season sales boom?

14 Mar 2019

Effective loyalty programmes have these 5 things in common

Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa...

14 Mar 2019

#TechBytes 4: Know your story

#TechBytes is a nine-part video mini-series that shares nine simple steps any business can apply to generate qualified leads...

12 Mar 2019

Algorithms are maximising profits for online retailers by colluding to keep prices high

Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?

By Graeme McLean 5 Mar 2019

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