In the age of digital transformation, it is critical to guide your target audience through the customer journey from interest to purchase...
What can grocery retailers do to ensure that they retain their current customers and attract more customers to their stores once the Covid-19 pandemic has ended?
Total growth for online retail in SA rose to 66% in 2020, exceeding the 25% growth predicted three years ago, and bringing the total of online retail in SA to R30,2bn...
What exactly does innovation and agility entail, and how does it work to serve e-commerce-based businesses in 2021, asks Teljoy's Jonathan Hurvitz...
Jonathan Hurvitz 7 May 2021
Woolworths has launched digital beauty experiences, Virtual Try On and Virtual Consultations, which are designed to help consumers reinvent their beauty shopping experience at home...
Authentication specialist, Entersekt believes that for the e-commerce landscape to benefit from the new EMV 3-D Secure protocol, a collaborative effort between merchants, banks and card networks is required...
Primedia's niche, out of home media arm, Primedia Unlimited, has been renamed to Primedia Retail...
Digital marketplaces such as Amazon, Alibaba, click and collect models, and food delivery ecosystems have rapidly changed consumer behaviour, and increased the demand for convenience...
Haydn Townsend 3 May 2021
2020 proved to be a year of unprecedented consumer demand when it came to e-commerce adoption and popularity...
Managing executive for marketing and buying Travis Coppin fills us in on the Food Lover's brand strategy, and what it takes to survive and thrive in the competitive grocery retail business...
Lauren Hartzenberg 30 Apr 2021
Afrikrea has partnered with DHL and Visa to launch Anka, a platform that provides African micro retailers and small businesses with e-commerce, payments and global shipping services...
The Shôping app will curate unique experiences for mall visitors, in line with Attacq's mission to put the customer back at the centre of the retail experience...
Mass retailer Game reveals the results of its first price perception consumer survey...
Deloitte's latest State of the Consumer tracker shows South Africans are currently most concerned about finances - even more so than the health impact of Covid-19...
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