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Retail sales up a measly 0,2% in March
Retail sales up a measly 0,2% in March

Retail trade sales increased by 0,2% year-on-year in March 2019, according to the latest figures from Stats SA.

16 hours ago

5 technologies transforming the online ticketing business
5 technologies transforming the online ticketing business

As a sub-industry of online retail, ticketing and event management are being shaped to engage consumers in unprecedented ways.

By James Tagg 16 May 2019

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

How to use special days and occasions to help drum up sales
How to use special days and occasions to help drum up sales

If you're looking to market your small business, consider celebration days, special events and public holidays as the perfect reason to reach out to your customers with messages, deals and promotions...

By Selina Bieber 7 May 2019

Retailers must leverage online and offline tactics to succeed
Retailers must leverage online and offline tactics to succeed

Now that we're in the ninth year of what's dramatically been dubbed 'the retail apocalypse', local retailers have felt the pinch...

By Michael Zahariev 6 May 2019

IRL: AI powers Walmart's store of the future
IRL: AI powers Walmart's store of the future

Over the past few months, a Walmart Neighborhood Market in New York has quietly transformed into the company's first Intelligent Retail Lab...

2 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

Clicks to roll out 41 new stores
Clicks to roll out 41 new stores

Clicks Group is planning a capital investment of R700 million over the next financial year, split across the store and pharmacy network, and group infrastructure to support the increased scale of the business...

23 Apr 2019

Using e-commerce data to build successful pricing strategies
Using e-commerce data to build successful pricing strategies

Euromonitor International's new report looks at how building an effective pricing strategy is critical to the successful sales and marketing of any product...

17 Apr 2019

Sellers' reputations in e-retail markets: do they matter?
Sellers' reputations in e-retail markets: do they matter?

The volume of online sales has skyrocketed over the last 10 years, taking up larger and larger shares of total retail sales. E-retail sales account now for 10.2% of all retail sales worldwide...

By Fabrizio Casalin 10 Apr 2019

Shifting the cloud on consumer behaviour
Shifting the cloud on consumer behaviour

With the festive season excitement now over, the start of 2019 has so far been bleak for the majority of retailers in South Africa...

By Isana Cordier 9 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

How payments have impacted the growth of forecourt retail
How payments have impacted the growth of forecourt retail

Advancements made within the card payment technology space have allowed for more seamless card transactions, which in turn has driven the successful expansion of the forecourt retail sector...

By Hymie Marnewick 29 Mar 2019

African retailers have the opportunity to re-imagine a data-driven sector
African retailers have the opportunity to re-imagine a data-driven sector

Transforming retail starts with the business model, not the technology...

By Toros Esim 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa
#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

Starting an e-commerce store in South Africa can be a tricky minefield. Luckily, Insaka E-Commerce Academy CEO Warrick Kernes let us in on his six top steps to starting an online business...

By Maroefah Smith 22 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

Is Black Friday a threat to SA's December retail sales?
Is Black Friday a threat to SA's December retail sales?

The Black Friday sales bonanza in November is now bigger in SA than ever before. But is it an emerging threat for the traditional December festive season sales boom?

14 Mar 2019

Effective loyalty programmes have these 5 things in common
Effective loyalty programmes have these 5 things in common

Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa...

14 Mar 2019

#TechBytes 4: Know your story
#TechBytes 4: Know your story

#TechBytes is a nine-part video mini-series that shares nine simple steps any business can apply to generate qualified leads...

12 Mar 2019

Algorithms are maximising profits for online retailers by colluding to keep prices high
Algorithms are maximising profits for online retailers by colluding to keep prices high

Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?

By Graeme McLean 5 Mar 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

The staying power of 'click and collect'
The staying power of 'click and collect'

If you want to engage customers and drive foot traffic in your store, then an e-commerce presence is essential. It might sound counter-intuitive, but in this modern shopping environment, online and in-store work together...

27 Feb 2019

3 technology titans reshaping retail
3 technology titans reshaping retail

To say that Amazon has shaken up US retailing is almost a cliché at this point. Looking globally, we see powerful tremors from seismic shifts in retailing driven by Alibaba in China and MercadoLibre in South America...

By Stephen Dover, Dan Searle, Katherine Owen, Mary Ki 26 Feb 2019

The diversification of retail in Kenya
The diversification of retail in Kenya

Kenya's retail sector is diversifying with the entry of new players and international brands into the market. This is despite the retail sector growing at a "lethargic rate"...

22 Feb 2019

Boost sales with omnichannel retail in 3 simple steps
Boost sales with omnichannel retail in 3 simple steps

It's no secret that local retailers are having a torrid time. The economy remains in the doldrums with investors and consumers spooked by debilitating load shedding, ongoing job cuts...

By Gareth Hawkey 22 Feb 2019

Why data analytics can give retailers the edge
Why data analytics can give retailers the edge

With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of 'traffic' into malls, high streets, pop-up stores, websites, apps and other channels...

By Simon Shaw 19 Feb 2019

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