#EUROSHOP2020

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SA's online shoppers diversifying their search - Pricecheck

Online shopping in South Africa continues to grow, and with more traditional brick and mortar stores taking their brands online, there is more choice than ever before...

1 day ago

Pargo grows customer base as click and collect gathers steam
Pargo grows customer base as click and collect gathers steam

Click and collect adoption is growing in South Africa. More than 70% of South African online shoppers tried click and collect at least once as their delivery method in 2019...

3 days ago

Avon teams up with David Tlale to launch range of fashion accessories
Avon teams up with David Tlale to launch range of fashion accessories

Avon has collaborated with South African designer David Tlale to produce a collection of fashion accessories that will be exclusive to Avon customers...

19 Feb 2020

Africa wired: E-commerce offers fresh opportunities for young traders
Africa wired: E-commerce offers fresh opportunities for young traders

Catherine Oshotse, a 27-year-old entrepreneur from Lagos, Nigeria, has the internet to thank for her growing business...

By Yun Shi 18 Feb 2020

Valentine's spend: South Africans splash out on romantic experiences
Valentine's spend: South Africans splash out on romantic experiences

South Africa's 'love economy' continues to grow, with Valentine's Day spend up 11%...

14 Feb 2020

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SA's December retail sales disappoint

South Africa's retail trade sales dropped by 0,4% year-on-year in December 2019, according to Statistics South Africa.

13 Feb 2020

Your customers are your business model
Your customers are your business model

Increasingly, customers are engaging with brands remotely - this is the age of online shopping and deliveries, with online services making it easy for customers to buy and consume without leaving their homes...

By Chris Swanepoel 10 Feb 2020

Retail sales growth a relief, but not surprising - Merchant Capital
Retail sales growth a relief, but not surprising - Merchant Capital

With analysts warning of a gloomy outlook for South Africa's beleaguered retail sector, the release of Stats SA's retail sales figures for November 2019 have provided a glimmer of good news...

5 Feb 2020

Pockets of CPG growth found amid squeezed consumer spending
Pockets of CPG growth found amid squeezed consumer spending

Like many business sectors in the country, the South African retail industry is battling the effects of stagnant GDP growth and constrained consumer spending...

By Lauren Hartzenberg 4 Feb 2020

Designer fashion, nostalgia magnet - what's behind the rise and rise of the sneaker?
Designer fashion, nostalgia magnet - what's behind the rise and rise of the sneaker?

In June, hundreds of Australian shoppers queued to buy a pair of Yeezy Boost 350 V2 Black Static Adidas sneakers the moment they went on sale...

By Emily Brayshaw 29 Jan 2020

LG South Africa unveils newly-relocated head office, factory
LG South Africa unveils newly-relocated head office, factory

LG South Africa recently unveiled its new relocated head office - which now includes a new LG brand shop on the same premises - in Midrand, Johannesburg...

24 Jan 2020

Customer experience trumps product and price in 2020
Customer experience trumps product and price in 2020

Nathalie Schooling urges companies to prioritise CX spend this year, and shares five simple steps to get started...

23 Jan 2020

Skynamo secures $30m investment from Five Elms Capital
Skynamo secures $30m investment from Five Elms Capital

South African sales tech provider secures Series A funding from leading software investor to accelerate adoption of its field sales app and management platform globally...

Issued by Skynamo 23 Jan 2020

#BizTrends2020: SA trends for brick and mortar stores - the present and the future
#BizTrends2020: SA trends for brick and mortar stores - the present and the future

It's a new year and a blank page is ready to be filled with the retail story of 2020...

By Beate Stiehler-Mulder and Mariëtte Frazer 22 Jan 2020

#BizTrends2020: Faster and smarter - 8 retail trends for 2020
#BizTrends2020: Faster and smarter - 8 retail trends for 2020

For the retail sector as a whole - and for physical stores in particular - 2020 will be a year of reinvention...

By Dov Girnun 21 Jan 2020

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Two SA companies among Stevie Awards finalists for Sales and Customer Service

The Stevie Awards has announced its finalists for Sales and Customer Service and South African companies DHL Express and xneelo (formerly Hetzner) were announced as finalists in several categories...

17 Jan 2020

Black Friday lifts November 2019 retail sales
Black Friday lifts November 2019 retail sales

According to Statistics South Africa, retail trade sales for November 2019 increased by 2,6% year-on-year, growing the most in seven months and boosted by Black Friday promotions...

16 Jan 2020

Credit: Getty
Africa gains prominence in Global Retail Development Index 2019

A.T. Kearney's bi-annual Global Retail Development Index highlights the rise of African countries in the global retail context, with Ghana and Senegal securing spots in the top 10 on the index...

13 Jan 2020

#BizTrends2020: Bright future for luxury brands in Africa
#BizTrends2020: Bright future for luxury brands in Africa

With strong economic growth, increased affluence and a growing population that is forecast to double by 2050, the continent holds strong potential for luxury brands...

By Alain Dos Santos 10 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want
#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Although this generation has less spending power than Millennials, it is estimated that 40% of consumer spending will be attributed to Generation Z consumers in 2020...

By Semona Pillay 9 Jan 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

Sub-Saharan Africa is home to 14% of the world's population and by 2030, the region's population will surpass that of China. The way consumers shop in the region is ever-changing...

By Christele Chokossa 8 Jan 2020

#BizTrends2020: Deepen SA's online retail growth trend
#BizTrends2020: Deepen SA's online retail growth trend

Now for the good news. There's a huge opportunity for growth in online retail, but the path to profits is through dramatically improving customer experience...

By Kirsten Dewar 8 Jan 2020

Angela Cretu appointed CEO of Avon
Angela Cretu appointed CEO of Avon

Romanian-born Angela Cretu has been named Avon's CEO, succeeding Jan Zijderveld...

6 Jan 2020

#BizTrends2020: How SA retailers can keep growing in a digital world
#BizTrends2020: How SA retailers can keep growing in a digital world

Not a week goes by without spotting more headlines about online shopping and the global shift to mobile connectivity...

By Cecil Ungerer 6 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers...

By Ailsa Wingfield 6 Jan 2020

Image source: Gallo/Getty Images.
Rethink refunds for increased sales and loyalty

Just as much as consumers want the easiest shopping experience and getting their goods quickly, they want their money back fast for returns...

By Thomas Pays 30 Dec 2019

Credit: Getty
Holiday windows: The allure of showing and hiding makes us look

The end of the year is often relished as a time for slowing down: for replaying memories, watching snowflakes dance in the glow of streetlights and lingering just a little longer around the dinner table. At the same time, it's a period of rushing: deadlines, parties, travel and perhaps a foray to the shopping mall, a department store or a busy high street.

By Paula Alaszkiewicz 23 Dec 2019

Image source: Gallo/Getty Images.
SA retail sales up 11.6% compared to last year [report]

South African consumer spending shows an uptick ahead of the festive season according to Mastercard SpendingPulse, which looks at overall retail spending trends across all payment types including cash and cheques...

23 Dec 2019

Must end soon! But not too soon! The catch in time-limited sales tactics
Must end soon! But not too soon! The catch in time-limited sales tactics

As Christmas shopping ramps up, you may be getting a lot of emails offering you attractive discounts for a short period only. You may see flash sales or special deals that exhort you to "buy now"...

By Daniel Zizzo 20 Dec 2019

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