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Marketing & Media South Africa

Results for customer+loyalty

News

Unlocking competitive advantage in the era of discount wars
Unlocking competitive advantage in the era of discount wars

Len Lubbe 3 hours ago

Capturing the value within customer data
Capturing the value within customer data

21 Sep 2023

The correct use of AI can bring value to your CX strategy
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Spring strategies for small businesses: how to make your business bloom
Spring strategies for small businesses: how to make your business bloom

Ben Bierman, Issued by Business Partners Limited 7 Sep 2023

Iconic global brand Nestlé world's most valuable food brand - again
Iconic global brand Nestlé world's most valuable food brand - again

31 Aug 2023

Coca-Cola: The world's most valuable and strongest non-alcoholic drinks brand
Coca-Cola: The world's most valuable and strongest non-alcoholic drinks brand

29 Aug 2023

Can Land Rover thrive without the Land Rover brand?
Can Land Rover thrive without the Land Rover brand?

Lance Branquinho 25 Aug 2023

Against all odds: Entrepreneur of the Year represents a golden opportunity for local business owners
Against all odds: Entrepreneur of the Year represents a golden opportunity for local business owners

Issued by Business Partners Limited 25 Aug 2023

Generative AI ushers in a new era for retail
Generative AI ushers in a new era for retail

22 Aug 2023

Source: 123RF
Hotels of the future are built on interoperable solutions

Mark Freeman 16 Aug 2023

AI in hospitality: How technology will transform the industry for the better
AI in hospitality: How technology will transform the industry for the better

15 Aug 2023

Mark Mwongela, sales development director for PayPal, Africa.
PayPal's 4 tips to enhance buyer experience on payment platforms

10 Aug 2023

Don't let loadshedding ruin your dinner!
Don't let loadshedding ruin your dinner!

Issued by New Media 4 Aug 2023

E-learning can introduce cost savings. Source: Unsplash
Training technology can help bridge the automotive skills gap

26 Jul 2023

Image source: kenishirotie –
How can you help them? Tips to creating a customer-centric business

26 Jul 2023

The event will be held in August. Source: Supplied.
4 key insights from leading brands in the CX industry

26 Jul 2023

Image source: Aleksandra Gigowska –
How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research
Mystery shopping results now delivered in 24-48 hours by BMi Research

Issued by BMi Research 20 Jul 2023

The power of personalisation in 2023
The power of personalisation in 2023

Nick Durrant, Issued by Bluegrass Digital 17 Jul 2023

Enterprise Rent-A-Car takes South Africa by storm
Enterprise Rent-A-Car takes South Africa by storm

Issued by Woodford Group 12 Jul 2023

Source:
Warc & Amazon Ads research: Marketing Mix Modelling resurges as retail landscape changes

12 Jul 2023

Andrew Bourne, Regional Manager, Zoho
Exceptional CX is key to sustainable growth

Andrew Bourne 4 Jul 2023

John Kim, chief product officer at PayPal. Source: Supplied.
PayPal's chief product officer talks the modern consumer

3 Jul 2023

Image source: Robert Churchill –
Retailers, are you keeping up with the evolution of consumer behaviour?

Serena Ho and Faheem Hoosen 30 Jun 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds
Excellent customer service, not price, wins over consumers

20 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now
7 loyalty programmes trends

20 Jun 2023

Image supplied. Key findings of the whitepaper, Making a Promise to the Customer: How to give campaigns a competitive edge was presented at Cannes Lions
#Cannes2023: 4 brand and commercial advantages Promise to the Customer delivers

20 Jun 2023

Image supplied: (From left) Amanda Cromhout, Truth CEO and International Loyalty Personality of the Year, with Annich McIntosh, editor of Loyalty Magazine
SA wins at international loyalty awards

15 Jun 2023

Brand Finance Luxury & Premium 50 2023 led by Porsche... again
Brand Finance Luxury & Premium 50 2023 led by Porsche... again

14 Jun 2023

Meeting customer expectations: The urgent need for transformation in SA's telecoms sector
Meeting customer expectations: The urgent need for transformation in SA's telecoms sector

Ashley Nyiko Mabasa 12 Jun 2023

How to automate and digitise deliveries through ERP
How to automate and digitise deliveries through ERP

Anton Oosthuizen, Issued by QuickEasy Software 7 Jun 2023

Image source: Getty Images
The future of people analytics lies in digital twins

Elmen Lamprecht 6 Jun 2023

Sho't Left Travel Week: A chance to boost South Africa's domestic tourism
Sho't Left Travel Week: A chance to boost South Africa's domestic tourism

Robin Fredericks 6 Jun 2023

Puma expands store footprint to Pietermaritzburg
Puma expands store footprint to Pietermaritzburg

2 Jun 2023

Enhancing the e-commerce user experience in Africa: The proof is in the profit
Enhancing the e-commerce user experience in Africa: The proof is in the profit

Rogan Jansen, Issued by Dash Digital Studio 1 Jun 2023

From metrics to messaging: How ESG factors can boost your brand's PR efforts
From metrics to messaging: How ESG factors can boost your brand's PR efforts

Katherine McInnes, Issued by Meltwater 31 May 2023

Revamped Spar Rewards programme gathers 1 million sign-ups in 6 days
Revamped Spar Rewards programme gathers 1 million sign-ups in 6 days

23 May 2023

Virgin Active revamps app and rewards programme to drive loyalty
Virgin Active revamps app and rewards programme to drive loyalty

23 May 2023

Silent barriers: The marketing industry's overlooked issue of accessibility
Silent barriers: The marketing industry's overlooked issue of accessibility

Katherine McInnes, Issued by Meltwater 16 May 2023

Building customer loyalty using click-and-collect
Building customer loyalty using click-and-collect

9 May 2023

#ATMDubai: Enhancing the customer experience through AI
#ATMDubai: Enhancing the customer experience through AI

Robin Fredericks 5 May 2023

Source © Premium Times The number of Nigerian customers choosing to engage and transact with brands online is increasing
More Nigerian customers engage and transact with brands online

Olatayo Ladipo-Ajai 5 May 2023

Where to start with data that results in better CX
Where to start with data that results in better CX

Fred van Westerop, Issued by Engagement Factory, a Blend360 Company 26 Apr 2023

Source: Supplied. Dean McLuckie, director at Euphoric Leisure.
Use of NFTs to disrupt travel-club models unveils alternative investment vehicle

24 Apr 2023

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce
Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

24 Apr 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study
Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Image supplied. The Shoprite Group of Companies/ ShopriteX received a standing ovation for being named The Brand of the Year at this year's MMA SA Smarties Awards
Nando's & VMLY&R and The Shoprite Group of Companies / ShopriteX take top spots in MMA SA Smarties Awards

3 Apr 2023

Drive and stay for less with City Lodge Hotels and Avis Budget!
Drive and stay for less with City Lodge Hotels and Avis Budget!

Issued by City Lodge Hotel 29 Mar 2023

#OrchidsandOnions: Food Lovers Market - a brand of sincerity
#OrchidsandOnions: Food Lovers Market - a brand of sincerity

Brendan Seery 20 Mar 2023

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