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Marketing & Media South Africa

Results for customer+engagement

News

Local retailers must up their game or risk losing customers to 'fast fashion'
Local retailers must up their game or risk losing customers to 'fast fashion'

Faheem Hoosen 29 Sep 2023

Machine_ helps Sanlam Rewards secure Commendation at 2023 SA Loyalty Awards
Machine_ helps Sanlam Rewards secure Commendation at 2023 SA Loyalty Awards

Issued by Machine_ 21 Sep 2023

Transforming pixels into personalities: How avatars elevate your brand
Transforming pixels into personalities: How avatars elevate your brand

Issued by Brand Avatar 21 Sep 2023

Capturing the value within customer data
Capturing the value within customer data

21 Sep 2023

Andisa Ntsubane is Vodacom's CMO. Source: Supplied.
#NedbankIMC2023: How Vodacom navigates the CMO-CEO relationship

Karabo Ledwaba 18 Sep 2023

Avatar's Mzamo Xala: African creativity drives business impact
Avatar's Mzamo Xala: African creativity drives business impact

Danette Breitenbach 4 Sep 2023

ConnectGroup on redefining field sales technology and cashless payments in Africa
ConnectGroup on redefining field sales technology and cashless payments in Africa

Issued by MegaVision Media 30 Aug 2023

New Basa directors appointed at 2023 AGM
New Basa directors appointed at 2023 AGM

Issued by Business and Arts South Africa 22 Aug 2023

Generative AI ushers in a new era for retail
Generative AI ushers in a new era for retail

22 Aug 2023

IFPA Conference provides fresh perspective on fresh produce industry
IFPA Conference provides fresh perspective on fresh produce industry

16 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.
#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Image source: Aleksandra Gigowska –
How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Enter the Assegai Awards 2023 and showcase your excellence
Enter the Assegai Awards 2023 and showcase your excellence

Issued by DMASA 18 Jul 2023

Source: © 123rf Smart locker parcel delivery business, pudo and online selling and shopping platform for new and preloved fashion, Yaga, have formed a partnership
Online shopping platform and smart locker parcel delivery service forms partnership

5 Jul 2023

Source: © michaeljung -
Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

How VARs can safely outsource non-core capabilities and reap the rewards
How VARs can safely outsource non-core capabilities and reap the rewards

Issued by TQ Group 28 Jun 2023

Source: © 123rf Munyaradzi Nyikavaranda, says with data maturity is set to become a key concern for many businesses going forward, steering away from ‘data for data’s sake’ is key
Exclusive: Driving data maturity: Beyond data for data's sake

Munyaradzi Nyikavaranda 28 Jun 2023

Peter Ludi, MD Solutions at redPanda Software
How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds
Excellent customer service, not price, wins over consumers

20 Jun 2023

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch
Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

Issued by Hoorah Digital 20 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now
7 loyalty programmes trends

20 Jun 2023

Hoorah empowers brands with internal creative and data capabilities
Hoorah empowers brands with internal creative and data capabilities

Issued by Hoorah Digital 15 Jun 2023

Harness the full power of print to bring your customer engagement to life
Harness the full power of print to bring your customer engagement to life

Issued by JNPR 23 May 2023

Intuition vs insights: Linen retailer's success revealed
Intuition vs insights: Linen retailer's success revealed

Issued by Location Bank 16 May 2023

Unlocking the power of Salesforce: How V5 Digital can help your business grow
Unlocking the power of Salesforce: How V5 Digital can help your business grow

Issued by V5 Digital 11 May 2023

ATKASA Digital Agency secures Blind Guys as new national client
ATKASA Digital Agency secures Blind Guys as new national client

Issued by ATKASA - Digital Agency 8 May 2023

Using technology to fight customer volatility - Accenture
Using technology to fight customer volatility - Accenture

De Wet Bisschoff, Issued by Stone 5 May 2023

Source:
How brands can achieve saliency through empathy

Tyrann Burger 4 May 2023

Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement
Loyalty programmes: A tool to drive increased customer engagement

2 May 2023

The Bed Shop owner Dynamic Bedding changes hands
The Bed Shop owner Dynamic Bedding changes hands

24 Apr 2023

Clickatell announces world's first Chat Commerce Platform as a service
Clickatell announces world's first Chat Commerce Platform as a service

Issued by Semaphore 21 Apr 2023

Wine tourism data collection tool to boost DTC business for wineries
Wine tourism data collection tool to boost DTC business for wineries

18 Apr 2023

MiWay Blink partners with innovative podcast
MiWay Blink partners with innovative podcast

Issued by Irvine Partners 14 Apr 2023

Drive & Thrive: Master the strategy behind an impressive 84% growth in navigation clicks
Drive & Thrive: Master the strategy behind an impressive 84% growth in navigation clicks

Issued by Location Bank 12 Apr 2023

Conference highlights air cargo opportunities in Africa
Conference highlights air cargo opportunities in Africa

23 Mar 2023

Companies struggling in executing customer experience strategies - SAS study shows
Companies struggling in executing customer experience strategies - SAS study shows

Issued by SAS 17 Mar 2023

Source © Yingchou Han While the growth of podcasts have dipped, they are still the boss says Jon Savage
3 reasons why podcasts are still the boss, despite growth slowdown

Jon Savage 9 Feb 2023

Source:
MMA SA Smarties 2023 launches metaverse marketing awards programme

3 Feb 2023

Boosting the team leader: Camsoft unveils Maximizer's Sales Leader Edition
Boosting the team leader: Camsoft unveils Maximizer's Sales Leader Edition

Mark Annett, Issued by Maximizer Software 3 Feb 2023

Source © everythingpossible By using messaging platforms and chatbots, businesses can build stronger relationships, improve customer satisfaction and increase engagement
5 benefits of conversational marketing

Joseph Neusu 3 Feb 2023

#BizTrends2023: A year of recovery for hospitality marketers
#BizTrends2023: A year of recovery for hospitality marketers

Corné Visser and Madri van der Westhuizen 1 Feb 2023

Africa's hotel and hospitality sector growth to boom in 2023 - report
Africa's hotel and hospitality sector growth to boom in 2023 - report

31 Jan 2023

Source:
8 tools to create a winning customer experience strategy in 2023

Dori-Jo Bonner 23 Jan 2023

#BizTrends2023: 3 trends that will impact small businesses and organisations in 2023
#BizTrends2023: 3 trends that will impact small businesses and organisations in 2023

Sven Wolf 17 Jan 2023

Source:
Infobip's 5 most important trends in CX and omnichannel communications for 2023

16 Jan 2023

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